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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

1 AWS reviews
  • 5 star
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  • 1
  • 3 star
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External reviews

10,058 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Liz D.

Effortless to Use and Reliable for Staying Connected

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
It's easy to use—just log in and you're ready to go. I can use it multiple times a week without any trouble. Sharing files with other Zoom participants is straightforward, and if any issues arise, customer support is always available to help. Logging into Zoom with hundreds of people is also very simple.
What do you dislike about the product?
I don't have strong feelings either way. It's simply a tool we all rely on to keep in touch, even when we're separated by great distances.
What problems is the product solving and how is that benefiting you?
It allows you to connect with many people simultaneously, even when they are far apart.


    SHRESHTH K.

Video Conferencing Ease

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
I have a remote internship, i usually attend meetings using the same.
AI advancement helps in creating meeting summaries.
What do you dislike about the product?
The time limit is only 40 min for non pro users.
What problems is the product solving and how is that benefiting you?
Security concerns while sharing screen was a major issue, which zoom has resolved completely.


    MUKESH S.

Reliable for Meetings, Works Pretty Well

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
i have used it to take many meetings ,it works pretty good for my remote internship meetings.
What do you dislike about the product?
it has a limit of 40 min. for a meeting , and mobile version is not as user friendly as website
What problems is the product solving and how is that benefiting you?
screen sharing has been improved a lot and it works even on decently slow network. AI features also helped me in making my work efficient.


    donna w.

Convenient and Reliable Meeting Solution

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
I love how Zoom Workplace allows everyone to be present at the same time, even when we're in different locations, particularly across the United States. It enables me to see colleagues whom I might never get to meet otherwise, which is incredibly valuable. I appreciate the chat feature as it facilitates seamless communication during meetings. The convenience of being able to meet at a specific time and place is something I truly value. Additionally, the experience of setting up Zoom Workplace was manageable with a little assistance, and it's great to know that once set up, it works effectively to meet my needs.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
Zoom Workplace allows everyone to be present simultaneously from different locations, making meetings convenient and enabling me to connect with people I wouldn't usually meet.


    Diakite G.

Effortless Group Communication, Minor Guest Access Hurdle

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace has made it much easier to communicate with large groups. What I appreciate most about Zoom Workplace is its ability to let every participant in a meeting share entire tabs and join in live chat during the session.
What do you dislike about the product?
For me there is no downside using workspace, just when guest user what join a session, he or she should be allowed by The Host despite having received the invitation link from his side
What problems is the product solving and how is that benefiting you?
It enables efficient communication with team members at any time and from any location.


    Tushar K.

Effortless Meetings, But Time Limits Can Interrupt Sessions

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace makes it easy for me to hold meetings with my colleagues, manager, friends, and even my professor.
What do you dislike about the product?
Zoom meetings are limited in duration, and once the allotted time is up, the meeting link expires and participants are removed from the session.
What problems is the product solving and how is that benefiting you?
I appreciate how easy it is to schedule meetings, as well as the range of options available for sharing or presenting my screen. I also like being able to change the background during my video calls, which adds a nice touch to the experience.


    MOHD S.

Great Video Quality and Usability, But Heavy on RAM for Low-End PCs

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
Video calls and meetings work smoothly even with low internet connectivity. The app is easy to use on both mobile devices and desktops or laptops. Its small download size makes it accessible even when internet speeds are slow. When a good internet connection is available, the video quality is excellent and the audio remains in sync.
What do you dislike about the product?
It uses enough RAM to slow down your low-end PC when you're multitasking.
What problems is the product solving and how is that benefiting you?
As a BTech student who also teaches part-time, I depend on Zoom for my online classes. It has consistently met my expectations, allowing me to conduct sessions lasting one to two hours without any lag.


    Vijit S.

I used zoom for my classes and internship meetings, hassle free and easier interface to use.

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
It provides free video call meetings, that we can schedule anytime, anywhere. It's mobile application provides a way easier access to it, without any need of PC. The host can manage everything easily in the meeting, hassle freely.
The other best thing about it is, that it provides cloud storage that i can use for recordings of video call meetings.
The full time customer support makes it more user friendly.
What do you dislike about the product?
The time limit for video calls for non-upgraded users is 40 miutes , which is quite less.
What problems is the product solving and how is that benefiting you?
I am into a remote internship currently, all I can do to connect is video confrencing, and screen sharing. It contains a lot of privacy issue, zoom's secure video confrencing service is something I can trust.

I have my classes to attend, and whiteboard and notes help in that alot.


    Jerome B.

Great for Study Groups, But Occasional Lag

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
It's really good to use for my SI tutoring sessions or to meet with a study group.
What do you dislike about the product?
Zoom can be very laggy at times, which can be a problem especially when in a class or meeting.
What problems is the product solving and how is that benefiting you?
The problems Zoom workplace is solving is the accessibility, and how it's benefiting me is


    Janish S.

Great Integrations and Simplicity, But Mobile Support Needs Improvement

  • October 27, 2025
  • Review provided by G2

What do you like best about the product?
Ease, simplicity, AI integrations, Slack integration
What do you dislike about the product?
Gues experience - support on mobile browser
Give 1 hour default limit for every user vs 30 mins
What problems is the product solving and how is that benefiting you?
Ability to screen share
Ability to start meeting quickly on slack by /zoom command
Gestures
Notes
Alert when someone joins or drops from a meeting