Sign in
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Zoom

Zoom Communications, Inc.

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

10,047 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Tarun K.

A Reliable All-in-One Collaboration Hub

  • August 25, 2025
  • Review provided by G2

What do you like best about the product?
What i like best about Zoom Workspace is how it consolidates communication and collaboration into a single platform. Having meetings, chat, whiteboard, phone and scheduling all integrated reduces the need to switch between different tools and helps me stay focussed. The platform is highly reliable, even for large meetings and features like AI companion, breakout rooms and persistent whiteboards make collaboration more structured and efficient. It truly function as central hub for my day-to-day work. Implementation was straightforward and i now use it multiple times a day as part of my regular workflow. Its seamless calendar integration also ensures scheduling and follow-ups are simple and efficient, which adds to its overall value as a central hub. Whenever i needed assistance, Zoom customer support has been responsive and helpful and the knowledge base provides clear guidance for most questions, which makes troubleshooting straightforward.
What do you dislike about the product?
While Zoom Workspace is reliable overall, the interface can feel crowded when switching between chats, meetings and white boards. Managing permissions during webinars or larger sessions also takes more steps then expected.
What problems is the product solving and how is that benefiting you?
Zoom Workspace helps solves the challenge of managing multiple tools by bringing scheduling, messaging, meetings and collaboration features into one platform. I no longer have to switch between different apps for chat, calendar or video conferencing, which saves time and keeps my workflow consistent. Screen sharing and virtual classroom features make training and client presentations more effective, while integrated scheduling ensures fewer missed meetings and easier coordination. Overall, it reduces friction in day-to-day work and improves both productivity and communication.


    Biswanath H.

Managing global projects,use Zoom Workplace to shift from calls to chats and track actions

  • August 25, 2025
  • Review provided by G2

What do you like best about the product?
All-in-one workspace, no app switching in between.
What do you dislike about the product?
There is limited AI features on free plan
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the challenge of fragmented communication and tool overload. It brings meetings, chats, whiteboards, and scheduling into one space, helping me stay focused, responsive, and aligned across global teams. I can move from stakeholder calls to team planning without switching platforms, which saves time and keeps momentum. It’s helped me manage complex projects more smoothly and stay connected across time zones.


    Adil S.

Trustworthy video Collaboration with user friendly Experience

  • August 25, 2025
  • Review provided by G2

What do you like best about the product?
Very easy to use even for new users with high-quality video and audio performance.
What do you dislike about the product?
Free version has time & count limits for group meetings also requires add-ons or higher tier plans for advanced features e.g. large webinars.
What problems is the product solving and how is that benefiting you?
Zoom has solved the challenge of connecting distributed teams with stable & high quality video meetings instantly. It reduces travel costs, supports hybrid work models & provides flexible options for training, education, and business meetings with simple & understandable options even for new user no special training required.


    Tamisha H.

It’s convenient, I love that you can blur out your background.

  • August 23, 2025
  • Review provided by G2

What do you like best about the product?
Convenience and being able to change the background.
What do you dislike about the product?
I have no complaints about Zoom Workplace.
What problems is the product solving and how is that benefiting you?
Having to go to places that’s further away can be inconvenient. Zoom helps with being able to connect virtually.


    Akintayo A.

My Zoom Workplace Experience

  • August 22, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Zoom Workplace is its reliable video quality and seamless collaboration features like screen sharing and breakout rooms.
What do you dislike about the product?
What I dislike about Zoom Workplace is that it can be resource-heavy and occasionally has connectivity or security concerns.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves communication and collaboration challenges by enabling reliable virtual meetings, which saves time, reduces travel costs, and makes teamwork more flexible and efficient.


    Carmen M.

EXCELLENT APP ZOOM WORKPLACE

  • August 22, 2025
  • Review provided by G2

What do you like best about the product?
What I like most is that it has many tools. You can create chats, call, reschedule appointments, hold meetings, share screens from a live presentation, and more.
What do you dislike about the product?
I have nothing negative to say about this app
What problems is the product solving and how is that benefiting you?
WE HAVE NOT HAD ANY PROBLEMS SO FAR


    Information Technology and Services

A pleasant experience, although I experienced alot of technical issues due to my internet connection

  • August 22, 2025
  • Review provided by G2

What do you like best about the product?
It makes it pretty easy to connect with the team, looks very professional, and the quality is reliable
What do you dislike about the product?
If my internet gets a tiny bit slow the app kind of crashes on me but its not that big of a deal
What problems is the product solving and how is that benefiting you?
It solves the hassle of attending conferences and webinars on site since alot of people I work with and/or interact with are busy


    gaby h.

Is a good source when it comes to meeting

  • August 21, 2025
  • Review provided by G2

What do you like best about the product?
I can communicate faster with workers and get quicker answer.
What do you dislike about the product?
Sometimes it buffers and can take a bit longer to connect.
What problems is the product solving and how is that benefiting you?
Less time switching between apps.
Centralized information and communicatio.


    Hong LI, 李泓 M.

zoom workplace review

  • August 21, 2025
  • Review provided by G2

What do you like best about the product?
Zoom workplace is easy to use, easy to login and connect, smoothier than most workplaces, also not expensive for small business
What do you dislike about the product?
sometime when travling outside of US, needs VPN to login
What problems is the product solving and how is that benefiting you?
mostly used for conference calls and documents sharing, workplace buidling


    Non-Profit Organization Management

Love

  • August 21, 2025
  • Review provided by G2

What do you like best about the product?
Zoom has helped me stay connected and meet with others
What do you dislike about the product?
Zoom bombing happens far too often. More protection is needed
What problems is the product solving and how is that benefiting you?
Connecting from across the map