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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


    sudhir m.

AI-Powered Features Make Zoom a Productivity Powerhouse

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
We have option to generate caption, subtitles, using AI. We can also generate meeting info and meeting notes or MOM after meeting using AI tool available in Zoom app. Furthermore, we have a lot of new features available there which are useful for creating notes, schedule invites and events, easy to add and remove and create notes, etc. Can easily integrate a lot of apps like Gmail, Calendar, Note-taking apps, etc.
What do you dislike about the product?
There should be a highly efficient solution for removing background and sound disturbances during calls.
What problems is the product solving and how is that benefiting you?
Zoom is solving creating notes during meeting without switching to other apps for notes taking, or integrates with a lot of workplace tools like Gmail, Calendar, Notes, etc, to work with in between meeting, so that members of meeting not need to switch to other apps very frequently during meeting, and also saves memory and time.


    Renee R.

ZOOM for Business

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
It had a good amount of features to utilize.
What do you dislike about the product?
I had a hard time navigating to my meeting.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves problems like app fragmentation, communication silos, and inefficient workflows by unifying meetings, chat, phone, and whiteboarding into one AI-powered platform, benefiting users with saved time (up to 52 mins/week), reduced app fatigue, better collaboration, and streamlined work from anywhere, leading to increased productivity and focus. It helps you stop hunting for info across apps, get quick AI summaries for meetings, and easily connect with teams in hybrid/remote setups, making work more efficient and connected


    Rishikesh G.

Effortless Team Collaboration with an Intuitive UI

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
The easy to use UI to collaborate with team
What do you dislike about the product?
The UI still feels outdated to current trend.
What problems is the product solving and how is that benefiting you?
The problem of collaboration over seas and connecting with people all around the world for work purpose.


    Market Research

Effortless Meetings with Universal Ease of Use

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
Zoom is very easy to use, and it seems like everyone you meet is already familiar with how it works.
What do you dislike about the product?
Sharing screens can sometimes be problematic and doesn't feel as smooth or seamless as it does with some of their competitors.
What problems is the product solving and how is that benefiting you?
This is a platform where I can bring several people together for a meeting, with the option to record and share the session both internally and externally. It also makes it possible to communicate with colleagues or partners overseas.


    Thribuvan B.

Effortless Communication and Screen Sharing Made Easy

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
Zoom is extremely easy to use and user-friendly, with both mobile and desktop versions available. We use Zoom every day, and it is especially helpful for sharing our screens with customers.
What do you dislike about the product?
While Zoom is generally user-friendly, I think the interface could use some improvements. It has remained largely the same for many years without significant updates.
What problems is the product solving and how is that benefiting you?
Zoom offers a pencil-like pointer that is very helpful when highlighting specific items during screen sharing, as well as a whiteboard feature. These tools are quite beneficial for helping others understand what is being discussed.


    Ajay R.

Enhances Communication and Clarity Effortlessly

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
It's helpful to interact with people and makes comfortable to get clear understanding
What do you dislike about the product?
I personally feel there is no dislike on this zoom
What problems is the product solving and how is that benefiting you?
It's more efficient to me to interact with the team


    Regina P.

Excellent Team Collaboration and Communication Tool

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
It is an excellent tool, wherein you can chat with your team, set meetings, and more.
What do you dislike about the product?
Nothing as of now that I dislike about it.
What problems is the product solving and how is that benefiting you?
As a digital marketer, it helps improve team collaboration, enhance client presentations, and streamline project coordination. Zoom Workplace also solves remote communication issues, ensuring seamless virtual meetings.


    Lameck T.

Simplifies Reporting and Presentations Effortlessly

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I find that Zoom Workplace simplifies my work and makes it easier, which is quite important for me. It definitely saves my time, and I'm quite happy with how it stands for me. I appreciate how it helps me prepare what I have to say in meetings and what I have to present. The feature I like most is the recording part, which gives ample time and ensures the presentations come out well, making the whole process perfect.
What do you dislike about the product?
Sometimes you need high-quality internet for Zoom Workplace to work. For people working remotely, it can be challenging if they don't have access to good internet.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to make data reporting easier, saving time and ensuring smooth presentations. It offers a perfect experience for writing and verbal tasks.


    Marketing and Advertising

Effortless Remote Collaboration Made Simple

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use. Ability to work remotely with a team. Easy to sign up and start implementing solo or with a team. I use it almost every day.
What do you dislike about the product?
Free plan limitations often means calls end and have to be restarted unless you have the subscription plan.
What problems is the product solving and how is that benefiting you?
Remote teams with varying time zones can work together seamlessly. It allows me to work from home.


    Shaurya Partap S.

User-Friendly and Great for Team Communication

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
It is very user friendly and it helps to communicate with team members easily.
What do you dislike about the product?
There are to many features it creates confusion while using it and be more seamless
What problems is the product solving and how is that benefiting you?
It keeps remote and hybrid teams connected without relying on mutliple tools and also helps to coordinate with team mate efficiently