Zoom
Zoom Communications, Inc.External reviews
10,053 reviews
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Zoom Workplace: An Honest Evaluation for Teams
What do you like best about the product?
I like Zoom Workplace best because its video meetings are smooth and reliable, the built-in AI saves me time by summarizing calls and drafting messages, and having chat, docs, email, and whiteboards all in one app cuts down on switching between tools. Features like breakout rooms and polls make collaboration easy, and the whole system is simple to use — it just works.
What do you dislike about the product?
I dislike that while Zoom Workplace bundles chat, docs, and whiteboards into one app, these tools often lack the depth or flexibility of specialized alternatives—making complex tasks feel limited unless I switch to other apps.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves my big need to connect and collaborate smoothly. I use it for reliable video calls with teams, instantly sharing my screen to explain things, brainstorming together on a shared whiteboard, and recording quick clips so others can catch up later. It puts everything in one place—saving me time switching apps and making remote work feel simple and connected.
lets me work remotely and i love that for me
What do you like best about the product?
i can work at home and stay in touch with people still
What do you dislike about the product?
bandwidth use is high and kicks me off sometimes
What problems is the product solving and how is that benefiting you?
remote working
Popular Videosharing tool for a reason
What do you like best about the product?
Easy to use. Intuitive UI and controls for screen sharing and doing webinars in client-facing roles like Sales and Support.
What do you dislike about the product?
Not much. Sometimes the controls like the attendee panel can get in the way but its a minor nuisance.
What problems is the product solving and how is that benefiting you?
It is my company's main tool for conducting virtual meetings with clients and presenting our sales pitches and demos.
Great Service
What do you like best about the product?
Completely integrates with my notes keeper (Avoma), very easy to use, and inexpensive.
What do you dislike about the product?
I don't really have any cons to add about zoom.
What problems is the product solving and how is that benefiting you?
Conistency across how our teams communicate.
Efficient and evolving but not flawless
What do you like best about the product?
Seamless Video and Audio Quality when compared to other platforms.The interface is user friendly on a monitor or a mobile device.You get quite familiar with daily use.IWhether on desktop, mobile, or browser, Zoom Workplace works consistently across different devices and operating systems, which enhances accessibility and flexibility which makes it quite easy to implement. Except the team chat, it has whiteboards, shared spaces, and calendar integrations—making it more of a unified collaboration platform.Zoom has improved security features like end-to-end encryption, meeting passcodes, waiting rooms, and better admin controls to ensure safe virtual environments.
What do you dislike about the product?
While Zoom Workplace is expanding, many smaller teams find the array of tools excessive or underutilized. The focus on bundling multiple services might feel like overkill. Large-scale meetings (over 100 participants) sometimes experience lag, delays, or crashes, especially when using advanced features like polling or breakout rooms. The free version is limited in terms of meeting duration and storage, and the paid plans can become expensive, especially for growing teams or organizations needing advanced admin and compliance features.
What problems is the product solving and how is that benefiting you?
When presenting, zoom enables me easily to find the right tool to make the whole experience much pleasant for me and the participants.
Great collaboration platform
What do you like best about the product?
Audio quality and connectivity, option for blurring changing backgrounds, lesser call drops
What do you dislike about the product?
Multiple folks on group call tend to have inconsistent audio/video experience. Also, the mobile app is not as robust as the standard desktop application
What problems is the product solving and how is that benefiting you?
I solves one-off video calls with 3rd parties if/when needed. At this point it is not our first choice of audio/video collaboration.
It is an efficient tool, although there are opportunities for improvement in the interface.
What do you like best about the product?
The configuration that can be done beforehand or during the call for the guests
What do you dislike about the product?
The duration of free calls is very short, the main screen distribution options and the participant view do not optimize the space (it's better in Google Meet), you have to enter codes and passwords.
What problems is the product solving and how is that benefiting you?
Whenever they tell me that the call will be on Zoom, I think it's more complicated. There are the annoying codes and passwords that you have to enter, by default it asks you to install a program and you can't just enter from the browser, it limits the number of consecutive sessions you can have, during the call the space doesn't seem optimized to distribute the main screen and the participants, I also don't like the dynamic for sharing the screen, you frequently get confused about what you're sharing or how you can change or stop doing it.
very useful
What do you like best about the product?
The easy to use, and the fast way to deliver the message and keep communication open with my team. I also like the way soom clips work because it is easy to just record my screen and send it to my friends
What do you dislike about the product?
Right now, everything has worked for me so far so no complaints
What problems is the product solving and how is that benefiting you?
it is helping me to reduce the time in meetings and notes.
Best platform for live meeting
What do you like best about the product?
Clear voice and great video quality with lo lag
What do you dislike about the product?
Sometimes stuck in loading but it is normal in high platform
What problems is the product solving and how is that benefiting you?
Zoom Workplace brings all our communication tools into one place, reducing the need to switch between apps. This saves time, improves teamwork, and keeps everyone more organized.
**My Zoom Workplace Experience: Reliable Collaboration with Occasional Limitations**
What do you like best about the product?
It is a reliable platform for virtual meetings, providing excellent video quality, screen sharing, and collaboration tools like chat and whiteboards that enhance remote productivity. Its integration with calendars and cloud storage makes scheduling and file sharing seamless for teams.
What do you dislike about the product?
Zoom Workplace is useful for basic communication; it can become resource-heavy and laggy on lower-end devices during large meetings. Its advanced features are often hidden behind paywalls, which limits functionality for users on the free tier.
What problems is the product solving and how is that benefiting you?
It has solved the challenge of remote communication by providing reliable video conferencing, integrated collaboration tools, and centralized scheduling—all of which help me stay organized, work efficiently with others, and present my research confidently from anywhere.
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