Zoom
Zoom Communications, Inc.External reviews
10,053 reviews
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External reviews are not included in the AWS star rating for the product.
Easy Video-Conferencing
What do you like best about the product?
I like how straight forward, simple, and intuitive Zoom is.
What do you dislike about the product?
I have no complaints with Zoom. Everything is great!
What problems is the product solving and how is that benefiting you?
I work at a primarily-remote Company and it helps me connect with coworkers.
Zoom Workspace: Easy to use which increase the productivity
What do you like best about the product?
It is so easy to use just one click to start or to join the meeting also the quality of audio and video is good.
What do you dislike about the product?
I am irritated by the frequent updates which sometimes catches me off right before the meeting.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of unreliable software for video call now everything is easy and simple.
Simple interface to use now with AI
What do you like best about the product?
Loads quickly, works on any device, I've never had issues with audio or video settings.
What do you dislike about the product?
The screen sharing section, I think, needs to be simplified; it has too many options from my point of view. Also, the option to select a virtual background should be simplified.
What problems is the product solving and how is that benefiting you?
Communications on any device and connectivity. It allows me to stay connected all the time.
Zoom workplace is not so intuitive.
What do you like best about the product?
It allows usual features required for workplace tools like the ability to create, collaborate and share files.
What do you dislike about the product?
Not very inviting UI/UX. Sharing options can be complicated in zoom meets with hosts having right to block others. Leads to significant strugglw while collaborating.
What problems is the product solving and how is that benefiting you?
It is a good option to create and share files and work together with peers.
Easy to use-- connect with friends/workplace
What do you like best about the product?
The fact that you don't don't always have to log in it just automatically logs you in. The capabilities and the fact that it is very easy to use for anyone.
What do you dislike about the product?
I would like the chat or who is in the meeting to be somwhere else on the screen. I would like to see more backgrounds available to use during the meeting.
What problems is the product solving and how is that benefiting you?
I am not really sure but probably why they do updates Being able to communicate with people and also do presentations.
A excellent tool for Collaboration
What do you like best about the product?
Ease of use,
Ease of sign In,
Clarity of voice/Video.
Rarely faced any drop off issues or audio problems.
AI Assistant for taking notes is excellent.
Conducting a meeting large number of people is very seamless.
Integration with other tools like Slack, Outlook is very good.
Ease of sign In,
Clarity of voice/Video.
Rarely faced any drop off issues or audio problems.
AI Assistant for taking notes is excellent.
Conducting a meeting large number of people is very seamless.
Integration with other tools like Slack, Outlook is very good.
What do you dislike about the product?
UI is not that great, it is simple black/White UI which can be improved.
What problems is the product solving and how is that benefiting you?
It is easy to Work From Any Where with the team by using Zoom. Integration with tools like Zoom provides instant access.
Easy to present over it, using Share Screen and whiteboards are some good features.
Recording the meetings is very simple.
AI writing assistant is very helpful in taking MOMs.
Easy to present over it, using Share Screen and whiteboards are some good features.
Recording the meetings is very simple.
AI writing assistant is very helpful in taking MOMs.
Great app for remote video meetings
What do you like best about the product?
I like the zoom workplace because of all the different features and because it's easy to use.
What do you dislike about the product?
The only thing that I might complain about is an occasional lag due to my internet connection but that's unavoidable.
What problems is the product solving and how is that benefiting you?
I don't have to travel as much, I really like the ease of access.
Alternative for workspace
What do you like best about the product?
Combines communication, recognition, feedback, and culture-building in one platform. Can be tailored to reflect your company’s identity, values, and culture.
What do you dislike about the product?
lacks seamless integrations with tools like Slack, Teams, or major HRIS platforms.
force manual workarounds.
force manual workarounds.
What problems is the product solving and how is that benefiting you?
Many teams juggle multiple platforms for chat, email, meetings, whiteboarding, and project management, leading to inefficiencies and confusion.
Zoom Workplace brings Meetings, Team Chat, Phone, Whiteboard, Mail & Calendar, Docs, and AI Companion into a single ecosystem.
Zoom Workplace brings Meetings, Team Chat, Phone, Whiteboard, Mail & Calendar, Docs, and AI Companion into a single ecosystem.
As a user it's been a great option
What do you like best about the product?
It has some great features, from reactions, etc, but also you don't have to worry about time.
What do you dislike about the product?
The same limiter on having to see the gallery as well as the shared screen
What problems is the product solving and how is that benefiting you?
I take language classes from across the globe, and it's been fantastic for that. I can meet up with language teachers from their home country to learn their home language. In addition, the cost is less prohibitive than hiring a language teacher (if I could find one) in my own home country.
Increased participation
What do you like best about the product?
No matter how busy someone is, they can join in the meeting. You’re not constricted to only those that can show up.
What do you dislike about the product?
There are several AI features that are overkill for our purposes. They may have value for others, but for us it makes it more complicated.
What problems is the product solving and how is that benefiting you?
I’ve been using Zoom for our Union’s monthly meetings, and it’s been a game-changer! Before, getting everyone together in person was a challenge, but Zoom has made it so much easier to connect. The platform is reliable, user-friendly, and has significantly boosted participation. More members are now engaged, and our meetings run smoothly. Highly recommend Zoom for any group looking to improve virtual attendance and collaboration!
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