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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

1 AWS reviews
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External reviews

10,058 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Ahsan N.

Full of Features but Little bit Laggy

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
The various features that are in Zoom just fell me in love with it, and also the chats during meetings and when organizing a big meeting, then to switch off the mic and camera of participants.
What do you dislike about the product?
It's a little bit laggy, it may be because of my PC's processor, but I think it is not that much optimized because most of the other apps don't lag on my PC
What problems is the product solving and how is that benefiting you?
It helps me in doing meetings easily and also the various amount of features in just 1 app just blown my mind


    Mohammmad Shah A.

Effortless Integration and Use—Zoom Sets the Standard for Meetings

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
Frequence of Use, Easy of Integration, and Easy of use
What do you dislike about the product?
For me Zoom is the best application I have used for meetings and web conferencing.
What problems is the product solving and how is that benefiting you?
I am a remote worker, for me Zoom is the best software so far I have used to manage my work remote via the sessions. I setup zoom sessions every once in a while to make sure all my students and clients are in the right direction.


    Claudia Liliana T.

Intuitive, Interactive Platform Perfect for Teaching and Team Collaboration

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
We have everything we need to teach classes and collaborate effectively as a team. Additionally, the platform is very interactive and intuitive. I also like the integration with MIRO and other teaching and remote teams tools. The installation and actuallization is the most simple i've ever seen.
What do you dislike about the product?
I find it frustrating that the chat from meetings does not persist automatically. At the very least, it would be helpful if the chat history from periodically meetings was saved.
What problems is the product solving and how is that benefiting you?
I am able to teach large groups just as comfortably as if I were in the same room with them. I can split them into smaller groups, work with each group, and do so with a high level of reliability. I can program all the classes and receive usefull notifications about them, to me and other teachers who work with me.


    Anubhuti G.

Generous Free Meeting Time and All the Features We Need

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
It gives 40 minutes free meeting time which is very useful for my team.
What do you dislike about the product?
There isn’t anything I dislike about it. The product offers all the features necessary to help a business grow.
What problems is the product solving and how is that benefiting you?
It is helping me creating my own contents in form of video and also hepls me in stay connected to my remote teams


    SARAH I.

Effortless Communication and Seamless Meetings

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
This tool really simplifies the process of connecting with colleagues, making communication much more straightforward.
What do you dislike about the product?
There’s nothing to complain about—it has been a seamless process for every meeting.
What problems is the product solving and how is that benefiting you?
The challenge of staying connected from anywhere in the world is significant.


    Niraj Y.

Strong Video Conferencing and Collaboration Tool But Can Be Overwhelming for New Users

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
The seamless integration of video conferencing with team chat and collaboration tools makes Zoom Workplace incredibly efficient. The video quality is consistently reliable, even with poor internet connections, and the interface is intuitive enough that new team members can jump in without training. I particularly appreciate the AI Companion features for meeting summaries and the ability to quickly switch between different communication modes - video, chat, or phone - all within one platform.
What do you dislike about the product?
The platform can feel overwhelming with so many features packed into one interface. The search functionality across chat and files could be more robust, and occasionally, the notifications can be excessive when you're part of multiple channels and ongoing meetings. The mobile app, while functional, doesn't offer the same smooth experience as the desktop version for more complex tasks.
What problems is the product solving and how is that benefiting you?
Zoom Workplace consolidates our communication tools into a single platform, eliminating the need to switch between multiple apps for video calls, instant messaging, and file sharing. This has significantly reduced context-switching and improved team productivity. The persistent chat rooms keep conversations organized by project, and the meeting recordings with AI-generated summaries ensure that team members who couldn't attend live can catch up quickly. This has been especially valuable for our distributed team across different time zones.


    Astitva P.

Essential for Coaching: Affordable, Simple, and Reliable with Great Reminders

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
As a coaching teacher, I have been using Zoom Workplace for over five years, starting during the COVID lockdown. Since then, I have not switched to any other platform for video streaming. I appreciate their affordable pricing and the simplicity of managing meetings, which makes organizing and shortlisting sessions much easier. The reminder feature is especially useful and is the one I rely on the most. It is reliable and easy to onboard.
What do you dislike about the product?
I don't have any particular dislikes about the workplace myself. However, I have noticed that many small tuition teachers are unable to extend their meeting time when using the free tier. While this limitation is understandable, offering a bit more time to free users could be beneficial. Otherwise, these users often switch to other free platforms like Google Meet, which can prevent them from experiencing or even discovering the additional features that Zoom offers.
What problems is the product solving and how is that benefiting you?
Zoom has addressed and continues to address the challenge of easy onboarding for video streaming and virtual classrooms. As a tuition teacher, I would recommend this application to my colleagues who face similar difficulties when teaching multiple students at once. (Just a reminder about the new participant limit.) The simple call-to-action is very effective—you just click the invite link and it allows you to join the Zoom meeting. Alternatively, you can use a code, which is both reliable and proven to be secure.


    Alexandra R.

Effortless Remote Meetings, Highly Recommended

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
I have been using Zoom Workplace for 3 years primarily for work meetings, and I find it particularly easy to use. Setting it up was a smooth and straightforward process, as I could download and follow the instructions without encountering any issues. The main value of Zoom Workplace comes from its ability to facilitate quick and reliable meetings, which is crucial for staying connected with coworkers who are remote or traveling. I particularly appreciate the video calling and chat features, as they are extremely useful for effective communication and collaboration within our team. The widespread use of Zoom Workplace among my peers is another important factor that makes it a go-to choice for me. These aspects of Zoom Workplace have positively impacted my daily tasks, allowing seamless interaction and collaboration throughout the workday.
What do you dislike about the product?
nothing notable!
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace enables quick and reliable meetings with remote and traveling colleagues, improving collaboration.


    FAROOQUI MOHAMMED S.

Smooth Communication and Reliable Video, But Needs Faster Performance

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
I have been using Zoom Workplace since few years, and honestly it has made my daily work communication much smoother. The platform is very easy to use and the video quality is usually quite clear even when internet is not very strong. The best thing I like is how simple it is to schedule or join meetings without wasting time.
sometimes the app takes bit time to load or it lags when switching between meeting and chat. But overall, Zoom gives a very professional experience and helps in maintaining team collaboration easily. It’s reliable, user friendly and perfect for both small and big teams who wants to stay connected from anywhere. The best feature I like about Zoom Workplace it's ability to connect even with low internet Connectivity and its Advance AI Integration features. I use Zoom Workplace for College meeting, Attending seminar and usual Friends Video face time. I have been using Zoom Workplace for 3 years now and really appreciate it's working Applications and services u provide . Thank You
What do you dislike about the product?
Honestly, Zoom Workplace is quite good overall, but at times it feels a bit heavy to use. For example, when many people join a meeting, it can start to lag or the audio may have a slight delay. There are also occasions when it takes a while to connect or log in again, even if the internet connection is stable. I wish the chat and meeting interfaces were a bit simpler, as switching between them can be confusing sometimes. Still, I really appreciate the efforts of the Zoom team—just a few small improvements could make the experience even smoother for everyone.Also a suggestion u can provide a local host API for Business Users for little Subscription based model for their daily client deals and meeting interaction
What problems is the product solving and how is that benefiting you?
Zoom Workplace is helping me to stay connected with my team and clients very easily, especially when we are working from different place. Earlier it was difficult to manage meetings and communication on mails or calls, but now everything is in one place. It saves lot of time because we can share screen, discuss ideas, and even chat instantly without switching apps. The video and audio quality are quite reliable which makes communication more clear. It also helps in reducing travel time and improves work productivity. Overall, it makes teamwork more smooth and comfortable for daily work.


    Nihal P.

Great Screen Sharing Across Devices, Minor Confusion with Multiple Meetings

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate the freedom this tool gives me to share my work screen and manage other participants, something that's not possible with WhatsApp video calls. It's also very convenient because I use it on both my PC and my tablet, and it performs well on both devices.
What do you dislike about the product?
The only drawback I notice is that having multiple instances of the meeting or sync can be confusing.Also the meeting time limit,that is one of the downsides.
What problems is the product solving and how is that benefiting you?
The major problem that zoom workplace is solving is being the dependable replacement for video conferencing,also it has been useful for professional settings,and also serving as a meeting place for friends when we work on new projects.
This is the benefit it serves as an all compassing application for all my video conferencing needs.