Zoom
Zoom Communications, Inc.External reviews
10,053 reviews
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External reviews are not included in the AWS star rating for the product.
Reliable and user-friendly platform for meetings and collaboration
What do you like best about the product?
Zoom Workplace is very easy to use, even for people who aren’t super tech-savvy. Meetings are stable and the video and audio quality are consistently good. Screen sharing works smoothly, and the collaborative features like whiteboards and breakout rooms really help make team sessions more interactive and productive.
What do you dislike about the product?
Sometimes the interface can feel a bit cluttered with all the features, which might be confusing for new users. A better onboarding for tools like Zoom Whiteboard would be helpful. Occasionally, audio cuts out in low bandwidth areas, but this doesn’t happen often.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps solve the challenge of remote communication and collaboration. It keeps our team connected across different locations, enables smooth virtual meetings, and allows sharing of screens and files in real time. This reduces travel costs, boosts productivity, and ensures everyone stays aligned regardless of location.
Best meeting and webinar platform
What do you like best about the product?
We are using since a very long time, the ai features for making meeting notes make life easy while you can keep the meeting notes work on it later one of the another feature which zoom rooms in which we can have multiple rooms whenever we required we can connect with any of the person in our team. It is very easy to use as well. We use on a daily basis to conduct meeting and weekly webinars.
What do you dislike about the product?
Seriously since now I dont find anything which I dislike apart from the pricing.
What problems is the product solving and how is that benefiting you?
Zoom solves all the problem for having the meeting with the clients it gives you multiple benefits like having the notes while having the meeting different rooms are there in which the support team can connect with the tech anytime sharing the screen quickly saves the time and resolves the doubts as well.
Best collaboration tool in industry.
What do you like best about the product?
Crystal clear voice over call, live transcription, non existent call drops and ability to switch between devices.
What do you dislike about the product?
Overall user interface can be improved..
What problems is the product solving and how is that benefiting you?
Helps all the teams to cross collaborate and work productively. Connecting to folks working overseas and scheduling meetings and booking meeting rooms.
Zoom Workplace
What do you like best about the product?
It's a great, reliable service & a collaborative space. It is easy to get started & customer support is solid, they're very communicative & keep us up to date on features & trajectory.
What do you dislike about the product?
It honestly serves the function well, I don't have any glaring critiques.
What problems is the product solving and how is that benefiting you?
It provides a collaborative space for our workers to meet with clinicians to help facilitate scribe work.
It’s a bit Average
What do you like best about the product?
Very easy to use. Easy to integrate as well.
What do you dislike about the product?
Not very popular and hence not very user friendly
What problems is the product solving and how is that benefiting you?
Currently only video conferencing
The Best Video Conferencing Aap Available.
What do you like best about the product?
It provides seamless connectivity and features like screen sharing, breakout rooms, and chat functions all in one place.
What do you dislike about the product?
Screen freezing and login difficulty is the most disturbing
What problems is the product solving and how is that benefiting you?
Fragmented Communications, Low employee engagement, inefficient in-person time and reduced productivity.
Best video conference for business & engineering activity
What do you like best about the product?
Zoom offers high quality video and audio that makes remote meetings feel smooth and productive. As an engineer, I often use it for technical discussions, client briefings, and team coordination across different locations. Features like screen sharing, annotation, and breakout rooms are especially useful when I need to explain engineering drawings, system diagrams, or walk through simulation results. The UI is intuitive, and the connection is stable even with average internet bandwidth
What do you dislike about the product?
Zoom sometimes struggles when dealing with low-bandwidth environments particularly in remote project areas. Also, while the basic plan is decent, advanced collaboration features (like cloud recording and large meeting support) require a paid subscription. It would be great if more features were available in the free tier, especially for startups or individual consultants
What problems is the product solving and how is that benefiting you?
Zoom solves the challenge of distance. Whether I'm working with a client abroad or coordinating with internal teams across different cities, Zoom bridges the communication gap. I’ve used it to deliver virtual training sessions, present tender documentation, and even guide on site teams through technical tasks. This flexibility saves time, travel cost, and keeps all stakeholders aligned in real time
Reliable communication channel
What do you like best about the product?
The best part of zoom is, it reduces noise in the background.
- and it also provides summary with AI comapanion, which is helpful for MOM.
- It works seamless, video conference is smooth
- and it also provides summary with AI comapanion, which is helpful for MOM.
- It works seamless, video conference is smooth
What do you dislike about the product?
I would like zoom to have meeting summary similar to otter.ai, zoom is good, but I am using otter for MOM.
When I connect a zoom meeting over phone, it directly switch on the video, please disable the video as default.
Apart from this zoom shines.
When I connect a zoom meeting over phone, it directly switch on the video, please disable the video as default.
Apart from this zoom shines.
What problems is the product solving and how is that benefiting you?
As a work as customer success manager, most of the time I spend with strategic customer, hence having the seamless conversation is important, so that we concentrate on the objectives of the meeting, rather than the channel disturbance. This is where Zoom is super helpful.
Smooth Communication for Remote Work
What do you like best about the product?
Love the way that it can run on any type of device.
What do you dislike about the product?
It offers too many updates which cause interruption in my work sometimes.
What problems is the product solving and how is that benefiting you?
It allows me to breakout the meeting into small room so I can use it for small group discussions.
Zoom Workspace: My everyday tool
What do you like best about the product?
I love the crystal clear audio and video quality with even the average quality of internet
What do you dislike about the product?
I find the privacy features are not much clear so I have to double check.
What problems is the product solving and how is that benefiting you?
It solves the issue of any missing thing during meeting now I can watch the recorded video of meeting.
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