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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

10,061 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Krish S.

Experience with Zoom functionality

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I like how reliable and easy to use Zoom Workplace is. The video and audio quality are consistently good, and it’s simple to join or host meetings without much setup. Features like screen sharing, chat, and recording are intuitive and make collaboration smooth, especially when working with groups or attending classes remotely.
What do you dislike about the product?
One downside is that it can feel overwhelming at times with so many features and notifications, especially for quick meetings. It can also be a bit resource-heavy, which sometimes slows down my computer if I’m running other programs at the same time.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of staying connected and collaborating when people aren’t in the same location. It makes it easy to attend meetings, communicate in real time, and share screens or files without needing to be in person. This benefits me by saving time, reducing the need for travel, and making it easier to work with classmates or teams efficiently, especially when schedules don’t line up.


    GANESH C.

Makes Remote Collaboration Simple

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I am very likely to recommend it. The product is dependable, user-friendly, and functions smoothly without causing any interruptions.
What do you dislike about the product?
At times, the interface can feel somewhat cluttered due to the abundance of features included. Additionally, I have noticed that performance tends to be inconsistent, especially during peak hours.
What problems is the product solving and how is that benefiting you?
It helps centralize communication so meetings, messages, and collaboration aren’t spread across too many tools. That makes day-to-day coordination easier, though there’s still room for smoother workflows.


    Financial Services

Versatile Meeting Tools and Effortless Client Accessibility

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
It has so many tools that can be used during meetings and since it’s widely used it’s accessibility for clients is easy.
What do you dislike about the product?
I don’t have much that I dislike! It’s a great app to use for so many things.
What problems is the product solving and how is that benefiting you?
Solving the screen sharing aspect when chatting with clients, which is super beneficial when talking through their information together.


    JUSTIN D.

To the Zoom and back

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace has truly transformed the way my team and I work together. Its user-friendly interface makes it easy for us to organize and host training sessions with the entire team. Afterward, we can seamlessly transition into meetings to review and discuss how to implement what we've learned. This combination of features has made collaboration much more efficient for us.
What do you dislike about the product?
Zoom Workplace requires a bit of an adjustment period, especially if you’re already familiar with using Zoom. However, once you become accustomed to it, Zoom Workplace feels like a whole new level of communication compared to the standard Zoom experience.
What problems is the product solving and how is that benefiting you?
to train and coach teams memebers on new scrtipting and policy updates regarding CCO directives in a moments notice


    Justin G.

All-in-One Convenience for Daily Meetings and huddles

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
The convenience of having everything in place, your Zoom meetings, chat logs, the recording, and AI readback. Everything is super convenient and nice to use. It's literally something we use every day as part of our workload. It also has excellent integration with Slack and Outlook.
What do you dislike about the product?
Nothing really jumps out except for sometimes the frequent updates can get stuck, and you have to uninstall and install the client fresh
What problems is the product solving and how is that benefiting you?
About 80% of our workforce is remote, so being able to have regular schedule meetings and also quick stand-up meetings over Zoom is super helpful. Also, when we're dealing with complicated problems, being able to do a quick screen share so that we can all be on the same page and see what others are seeing is super helpful.


    Information Technology and Services

Essential for Remote Team Management

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
zoom helps with the meeting and managing remote teams.
What do you dislike about the product?
Sometimes when we are in the on-site work, we don't need zoom quite often.
What problems is the product solving and how is that benefiting you?
zoom helps with the meeting and managing remote teams.


    Robert H.

Reliable, User-Friendly Collaboration for Remote Teams

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace is reliable, easy to use, and accessible. The video and audio quality are consistent, and features like screen sharing, chat, captions, and breakout rooms make collaboration smooth. It’s especially helpful for remote work, meetings, and accessibility needs.
What do you dislike about the product?
Some advanced features can feel overwhelming or require additional setup, and occasional updates change the interface unexpectedly. Pricing tiers can also be confusing when trying to access specific features.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps solve challenges around remote communication, accessibility, and collaboration. It enables consistent virtual meetings, therapy sessions, and team coordination regardless of location. Features like reliable video, captions, screen sharing, and chat support clear communication, improve efficiency, and reduce barriers for both staff and clients.


    Financial Services

Great Collaboration, But Takes Time to Master

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I like that Zoom Workplace brings things into one seamless environment. Collaboration is key and Zoom Workplace allows for it.
What do you dislike about the product?
What I like least is the learning curve - given there are many features and customizations it can take a bit of time to fully absorb all the capabilities.
What problems is the product solving and how is that benefiting you?
Zoom Workplace aids in reliable communication for our team. It helps us be more efficient and connected.


    Health, Wellness and Fitness

Exceptionally User-Friendly Experience

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
Zoom has proven to be both user-friendly and efficient when it comes to managing all of my meeting schedules.
What do you dislike about the product?
As far as I can tell, Zoom doesn't have any drawbacks.
What problems is the product solving and how is that benefiting you?
Streamlining our office communication has made it easier to connect with colleagues, even those located in different parts of the world.


    chetna s.

Makes Online Teaching Effortless and Effective

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I can teach my students easily through this app during online mode due poor aqi.
What do you dislike about the product?
Zoom has recently changed its setting to lower hands to clear all feeebacks, which I don't like.
What problems is the product solving and how is that benefiting you?
I am able to teach my kids during online mode due to poor AQI, it's not affecting my teaching time, also due to its sharing features and allowing up to 100 participants at once I am able to teach lot of students have wonderful interactions together also share screen at once for all.