Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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External reviews are not included in the AWS star rating for the product.
Outstanding Experience from Start to Finish
What do you like best about the product?
Zoom Workplace is simple to navigate and user-friendly.
What do you dislike about the product?
Needing a separate app just for Zoom Workplace can get frustrating at times.
What problems is the product solving and how is that benefiting you?
Zoom Workplace provides a range of features that are extremely helpful for both taking notes and conducting meetings.
Essential and Familiar Video Conferencing for Seamless Remote Meetings
What do you like best about the product?
It's a video conferencing tool that everyone is familiar with and is important when we can't meet in person for meetings.
What do you dislike about the product?
You need to keep the version up to date or you may not be able to join the meeting.
What problems is the product solving and how is that benefiting you?
We have staff in various locations and Zoom allows us to meet regardless of where we are. We are able to be productive without having to drive into the office.
Effortless Customer Meetings and Screen Sharing
What do you like best about the product?
I really appreciate being able to meet with my customers and share my screen to assist them with any questions or issues they might have.
What do you dislike about the product?
I have no complaints whatsoever. I truly love everything about it.
What problems is the product solving and how is that benefiting you?
Having the ability to view my customers' accounts makes it much easier to guide them through any issues or assist with their workflows.
Reliable Connectivity with Effortless Collaboration
What do you like best about the product?
I use Zoom Workplace for professional communication and collaboration, and I like that it integrates tools like Google Calendar to make scheduling and joining meetings seamless. The thing I like the most is how effortless it makes staying connected. The screen sharing feature is instant and doesn't get paused at intervals, and the reliability is solid. There's no issue with network connectivity, so meetings aren't spent troubleshooting. Screen sharing makes collaboration simple, allowing me to show presentations, spreadsheets, and designs, reducing misunderstandings. Knowing that the video, audio, and screen sharing won't cut out means meetings end on time and decisions are made without interruptions. The simplicity of the interface is really nice, and the initial setup was straightforward, from installation to connecting it to my email and calendar app. After everyone got used to the interface and settings, joining and scheduling became automatic.
What do you dislike about the product?
One thing that could be better is the way Zoom Workplace handles large meetings. Sometimes managing a lot of participants - muting, spotlighting - feels clunky. And though I appreciate the option of recording a meeting for unavailable participants, it eats up storage quickly.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for seamless professional communication. It simplifies collaboration with instant screen sharing, eliminating email chains, and its reliability ensures meetings happen on time without interruptions.
take meetings anywhere
What do you like best about the product?
the ease of creating meetings, screen-sharing, and file transfer
What do you dislike about the product?
login process from a different device can sometimes be a pain
What problems is the product solving and how is that benefiting you?
it allows us to connect with our third party agencies with ease.
Intuitive and Stable Platform That’s Effortless to Use
What do you like best about the product?
Very easy to use. Intuitive and has a great core for the stabilization of the calls and the workplace.
What do you dislike about the product?
On the free side, there is no warning when a meeting is about to be finished .
What problems is the product solving and how is that benefiting you?
Communication with clients and between workmates.
All-in-One Collaboration Made Effortless
What do you like best about the product?
I like Zoom Workspace because it brings meetings, chat, and collaboration into one simple place, making teamwork faster, clearer, and more connected whether I’m working remotely or in the office.
What do you dislike about the product?
I appreciate Zoom’s reliability and the range of features it offers. However, I sometimes find the workspace a bit cluttered, as the settings and options are distributed in a way that can make navigation and efficient customisation take a little extra time.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves several key problems that are especially relevant in the third sector, where budgets are often tight and teams are spread across different locations.
One major problem Zoom Workplace addresses is the high cost and logistical challenge of in-person meetings. Travel expenses, venue hire, and time spent commuting can quickly drain limited resources. By enabling reliable virtual meetings, Zoom allows organisations to connect staff, volunteers, partners, and beneficiaries without these added costs. This helps ensure that more funding and time can be directed toward core mission activities rather than overheads.
Zoom Workplace also solves the challenge of collaboration across distance. Many third-sector organisations work with remote teams, part-time staff, trustees, and external partners. Zoom’s video meetings, chat, and screen-sharing features make it easier to collaborate, make decisions, and stay aligned, even when people cannot be in the same physical space.
Another problem it addresses is accessibility and flexibility. Zoom allows people to join meetings from different devices and locations, making participation easier for those with caring responsibilities, disabilities, or limited ability to travel. This inclusivity strengthens engagement and helps organisations draw on a wider range of voices and expertise.
For me, Zoom Workplace is beneficial because it enables effective communication while keeping expenses low. It allows our organisation to meet regularly, respond quickly to issues, and maintain strong working relationships without the financial strain of frequent travel or physical meetings. As a result, we can operate more efficiently and focus our limited resources on creating positive social impact.
One major problem Zoom Workplace addresses is the high cost and logistical challenge of in-person meetings. Travel expenses, venue hire, and time spent commuting can quickly drain limited resources. By enabling reliable virtual meetings, Zoom allows organisations to connect staff, volunteers, partners, and beneficiaries without these added costs. This helps ensure that more funding and time can be directed toward core mission activities rather than overheads.
Zoom Workplace also solves the challenge of collaboration across distance. Many third-sector organisations work with remote teams, part-time staff, trustees, and external partners. Zoom’s video meetings, chat, and screen-sharing features make it easier to collaborate, make decisions, and stay aligned, even when people cannot be in the same physical space.
Another problem it addresses is accessibility and flexibility. Zoom allows people to join meetings from different devices and locations, making participation easier for those with caring responsibilities, disabilities, or limited ability to travel. This inclusivity strengthens engagement and helps organisations draw on a wider range of voices and expertise.
For me, Zoom Workplace is beneficial because it enables effective communication while keeping expenses low. It allows our organisation to meet regularly, respond quickly to issues, and maintain strong working relationships without the financial strain of frequent travel or physical meetings. As a result, we can operate more efficiently and focus our limited resources on creating positive social impact.
All-in-One Collaboration with Seamless Reliability
What do you like best about the product?
It's all in one collaboration experience. It's reliable video meetings, instant message option, file sharing regardless of location. Additionally, it's interface is intuitive and the option for keeping notes is a great add-on. Also, I have never experienced it's server going down.
What do you dislike about the product?
That it requires and lot of system resources and in addition to that the pricing for addition features is very high. Also it does not allow bulk messaging which could be great help if added.
What problems is the product solving and how is that benefiting you?
It's all - in platform like texting outside organization and video conferencing within organization is great. I don't have to use multiple platforms which waste the time. The notes feature is great, as it helps takes notes on the go while on call with my candidates.
Effortless Scheduling and Collaboration Features
What do you like best about the product?
Easy to schedule, log-in, take notes, share screen, and record if desired.
What do you dislike about the product?
I can't really think of anything that I dislike.
What problems is the product solving and how is that benefiting you?
We utilize this for remote depositions with clients that have difficulty traveling.
Effortless Setup and Superior Usability
What do you like best about the product?
I really like the ease of navigating the Zoom Workplace program. It's easily signed in to and navigable, which makes it very user-friendly, even for a basic user. Setting it up was easy.
What do you dislike about the product?
So far I have not found anything I dislike.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is easy to sign in and navigate, allowing even basic users to use it without issues.
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