Zoom
Zoom Communications, Inc.External reviews
10,061 reviews
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I wouldn't want to live without Zoom
What do you like best about the product?
I find it to have the most dependable video streaming. I use their screen sharing daily. I also love that it can scale up into webinars that include landing pages and the ability to create breakout rooms.
What do you dislike about the product?
Only occasionally there are video quality issues.
What problems is the product solving and how is that benefiting you?
I meet with virtual associates and it's a keep part of having a collaborative team without being in the same physical place.
Best thing Ever
What do you like best about the product?
This is the best tool ever; this is something that I must have. I am involved in a lot of things that zoom is incorporated into my life almost every single day! I use it for school because most of my classes are online, so other students and I get together and have study sessions. I use it for forex trading my mentors have a live meeting almost every single night, and I present and also held learning conferences for my team. Lastly, I run a 24hr tow business dispatcher are allowed to work from home certain days of the week, some drivers are in the truck, and some are resting, so everyone is not together at one time this is how we hold weekly staff meetings no reason for your absence.
What do you dislike about the product?
When in the meeting on ios app video goes away when you hit the home screen I think it should minimize in the corner of the screen.
What problems is the product solving and how is that benefiting you?
I can't live without it
Recommendations to others considering the product:
Try it and I guarantee you will love it
Has improved usability a lot over the past two years
What do you like best about the product?
Zoom is easy to use for users who have low computer literacy but also has lots of customizations and additional features for users who want to do more with the software. For example, there is no download required for someone who joins the meeting. They can simply click on the link from their web browser to join a call (no app download required) or call in from their phone. But if users want more features, there is an almost endless list of features and customizations available. Some of my favorites are the mobile app, the ability to use virtual backgrounds, the flexibility and customization with the zoom waiting room feature, the transcript feature, and closed captions to increase accessibility. The list is endless.
What do you dislike about the product?
I really like the virtual background feature. It works really well for the vast majority of my team and is really helpful when we are all working from home and need to still have professional backgrounds. However, those on my team who have very curly hair have had more difficulty with this feature because it tends to cut off our hair. This is unfortunate because it's a really helpful feature. I hope that this is updated in the future.
What problems is the product solving and how is that benefiting you?
Zoom helps us to bring together teams from across the country to do everything from improving our understanding of UX/UI problems, troubleshooting technical problems, and meeting to brainstorm solutions to technical and operational problems. Zoom helps our team to problem-solve and align virtually from anywhere in the world.
Recommendations to others considering the product:
Install the zoom Google Calendar integration. It will make it much easier for your users.
It's Great Sometimes and Other Times, Not so Great
What do you like best about the product?
We use Zoom almost every day. We have remote employees that sit in on Monday morning meetings using Zoom. We have clients outside our immediate market that we conduct meetings with using Zoom. Many of our potential clients also setup Zoom meetings with us to perform preliminary discovery phone calls. Remote employees feel more like a part of the team when they're included in on company meetings.
What do you dislike about the product?
The only thing that gets a little confusing at times is which meeting link we're supposed to be using. Since we use it so much, we lose track of what's what sometimes. But that's a fairly minor complaint compared to all the benefits that outweigh it! The recording features are sometimes a bit unreliable. There were a couple of instances where we were using Zoom to present a webinar and thought we had the screen and laptop camera recording the presentation, but when we were finished we realized it hadn't recorded the audio from the person presenting. That may have been user error, but would have loved to see some sort of notification from Zoom as to what was being recorded.
What problems is the product solving and how is that benefiting you?
We're shrinking the world and bringing inside our office walls. We're removing the barrier of time and space and getting work completed more quickly and easily. Paired with our Owl 360 camera, Zoom is a must have for any business, large or small!
Recommendations to others considering the product:
Consolidate your world and bring others to you. :)
Zoom improves the communication of our university
What do you like best about the product?
It improved team communication because previously we communicated through several platforms and the information was stored in different ones, which was bad when searching for a specific conversation because it was not known which medium it had been. With Zoom Workplace everything is saved and very secure, where our team is more productive.
What do you dislike about the product?
The only thing I feel could be improved is customer service response time. They aren't slow, but they aren't that agile either.
What problems is the product solving and how is that benefiting you?
The learning is fundamental and it is necessary to have new tools to be able to teach that not only is it in the classroom, Zoom has been the solution for this with the one that can interact more students and teachers
It's great and I love being able to see and talk to people
What do you like best about the product?
Ability to connect with people across the country and see and hear them. Being able to share the screen and do break out rooms
What do you dislike about the product?
The video is sometimes glitchy and the actually of the sound goes in and out. Doesn't happen very often though.
What problems is the product solving and how is that benefiting you?
Being able to connect with people any where across the country and build a business. People get to see and feel the type of person you are as opposed to just over the phone.
Effective, has everything I need
What do you like best about the product?
Gotten way better over the last few years. Love the interactivity (like whiteboarding), emoji replies, and breakout features. What I really need in a virtual meeting is ways to help people interact and engage.
What do you dislike about the product?
As a hustling entrepreneur, honestly... the pricing. It's a great tool but the cost is not insignificant. And even if I wanted to select something else for this reason, unfortunately everyone else uses / expects Zoom, so it's a must have for my business now.
What problems is the product solving and how is that benefiting you?
Easy meeting option that's easy enough for clients to use. Has great interactivity features that keep people engaged (in a time where people are virtually overloaded)
Recommendations to others considering the product:
Make sure clients using it for the first time try to access the meeting early, ahead of the meeting, so they have time to set up (as with any other web conferencing option).
zoom its cool, easy to use and friendly, it could be use with large group of people, also business
What do you like best about the product?
you can have a lot of people at the same time and you can moderate the conversations
What do you dislike about the product?
I have not encountered anything as a user that I dislike about Zoom. I would recommend it for companies and also for friends., is not expensive and you get a good and professional platform. every bussines during this pandemic time, used it with good results.
most of the business meetings were held here. the only thing i dont like its that the invitation process its not friendly. i could be a lot easier in order to avoid explaining people how to use it, also to shut down the microphones to avoid people talking at the same time
most of the business meetings were held here. the only thing i dont like its that the invitation process its not friendly. i could be a lot easier in order to avoid explaining people how to use it, also to shut down the microphones to avoid people talking at the same time
What problems is the product solving and how is that benefiting you?
meetings with large group of people.
Recommendations to others considering the product:
I love it, its easy and you can manage a lot of people at the same time
Still the number 1 video conf platform out there in my opinion
What do you like best about the product?
Easy to use, very fast to fire up (as opposed to other solutions out there) and video is very neat and clear. They've been adding a lot of features in the past months since the pandemic changed the game for everyone, and it's much more stable than other platforms (include Teams and Google Meet in my opinion), but most importantly, it gives my customers a way easier way to connect and participate in meetings.
What do you dislike about the product?
There's not a lot at this point I don't like. If anything I wish the streaming experience from zoom into other platforms (like linkedin live) was smoother, but I am not sure I can blame that on zoom. I would love to be able to use a higher resolution cam (like 4k) that actually looks like one too, but I reckon my internet connection and my laptop also need an upgrade.
What problems is the product solving and how is that benefiting you?
It's making it very easy for me to meet with anyone I work with or for. I can do webinars, I can invite customers for 1:1s and can even hold quick calls and meetings without needing to dial. It's just one click and I'm there!
Recommendations to others considering the product:
There's plenty of options if you need teleconference / videoconference / webinars but not as many that gather all 3 at a very convenient price. Give it a try. It hasn't let me down in the almost full year I've been using it, and that's a lot to say honestly as I'm quite the tester.
ideal for Birthday and Christmas parties
What do you like best about the product?
I like that the host can easily make someone else co-host if s/he is having tech problems. I like that it's easy for me to disable Niki.ai my notetaker bot. We don't want to be spied on!
What do you dislike about the product?
in the past we have experienced Zoom bombings and the Admin had to boot the troll out. Glad we can do that in zoom!
What problems is the product solving and how is that benefiting you?
I am able to take business classes online, as well as Ancient Secrets Academy courses and Imaginative Storm webinars, among other events.
Recommendations to others considering the product:
if you are at all into video conferencing with a group or another individual, go get Zoom
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