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Asana

Asana

Reviews from AWS customer

2 AWS reviews

External reviews

10,007 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Non-Profit Organization Management

Phenomenal app for project management and prioritization

  • June 13, 2025
  • Review provided by G2

What do you like best about the product?
I find the task management software is simple to use yet incredibly effective. It is easy to implement into a desktop app, and improved my efficiency and ability to track prioritisation of tasks within the first week of using it. I find the feature that allows you to assign different people/departments to tasks is very useful, as it gets the task onto their to-do list, even while working remotely from eachother.
What do you dislike about the product?
It can be a bit difficult to switch between multiple accounts or teams.
What problems is the product solving and how is that benefiting you?
It has helped with inter-department workflow, and my personal task prioritisation.


    Becki B.

Basic free version is brilliant for me

  • June 13, 2025
  • Review provided by G2

What do you like best about the product?
All my bookings & booking details in one place! Love it
What do you dislike about the product?
Wish there was a button to see month to view calendar
What problems is the product solving and how is that benefiting you?
All my bookings & booking details in one place


    Todd R.

Excellent tool for working with Vendor

  • June 13, 2025
  • Review provided by G2

What do you like best about the product?
The concise nature of finding the tasks, as well as its ability to keep me on task.
What do you dislike about the product?
Sometimes there are challenges in finding a particular task.
What problems is the product solving and how is that benefiting you?
I use Asana when working with an outside vendor who provides Amazon services for our company. Asana has assisted in helping us to organize the various required tasks on each project. The ability to move files back and forth through Asana rather than email, keeping them organized, is a great boon.


    Wendy T.

Instrumental in our Day to Day Operations

  • June 13, 2025
  • Review provided by G2

What do you like best about the product?
We have been using Asana for 8 years as a way to keep our entire team on task and informed. It's easy to use and easy to train new team members. The ability to work off the mobile app is a great value as well.
What do you dislike about the product?
Being that we only use the Free version there are some features that are not available to us.
What problems is the product solving and how is that benefiting you?
Asana is great for making sure tasks are completed on a schedule of timelines.


    Computer Software

Asana is brilliant for work or home organisation

  • June 13, 2025
  • Review provided by G2

What do you like best about the product?
Asana has different views, for example lists and calendar views. Which is great.
The project function is great, to categorise all of your tasks by project and you can have sub categories for each.

I look at it every day and it keeps me on track with my tasks.
What do you dislike about the product?
I think it’s more advanced features are a little difficult to use - like automations.
What problems is the product solving and how is that benefiting you?
We have clear, broken down tasks. That you know who is responsible for deliver and by what date. It allows you to organise your time effectively each day, and juggle everything!


    Mandy S.

Great for Recurring Tasks and more

  • June 13, 2025
  • Review provided by G2

What do you like best about the product?
Asana helps my business track recurring tasks. As the business owner, I assign tasks to my team and receive notifications when the tasks are completed.
What do you dislike about the product?
According to my team, Asana works too well because it helps keep them accountable.
What problems is the product solving and how is that benefiting you?
Asana solves the problem of knowing what is next when on boarding new accounts. Asana benefits my team with collaboration and accountability.


    Carlos Alas

Efficient workflows and real-time updates boost productivity

  • June 13, 2025
  • Review provided by PeerSpot

What is our primary use case?

We use Asana to track the activity in our department and to get a dashboard with all the information so we can present a report to the high management at the company. That is the main use. It is about technology, what we use Asana for.

What is most valuable?

What I appreciate about Asana is the easy way to get the data we need for the reports because we are moving all our tickets. We are making a copy from our main ticket system to Asana because our main ticket system is not giving us what we are looking for, so we need to process everything in Asana. We get the dashboard and analytical reports, so we can have a summary of what has been done in which department we are working with or helping. We can see how many requests for each department we are having. The easy way to get all the analytics at the end of the month or year is the most important feature, and that's why we are still with Asana.

The benefits I see with Asana are the main tools because of the integration this tool has. For example, we are making tickets but receiving requests through email, and we have the integration with Outlook and Google. We have the add-ins, so we are making the ticket on our main system while replying to the mail, and simultaneously taking this mail to complete our ticket for our Asana project.

The time we are investing through departments with Asana is valuable because we are receiving requests or updates for projects without investing time in meetings or writing emails. Because of the integration we have, we just create a project and everyone with specific tasks moves on their tasks, and we receive the updates. We created a bot that gives us updates automatically. Asana provides automation because we receive these updates the moment they happen without anyone needing to tell us they completed tasks or moved on to others.

Asana's cloud deployment has been beneficial for our remote or hybrid team operations. If someone is onsite and someone is working from home, everyone can work on the same project through automation. The person from home doesn't need to be on an infinite call with management or coworkers. They can work in real time, and once someone completes a prerequisite task from home, the people onsite will know it and get the green flag to continue their assigned tasks. It has benefits for anyone, including personal uses.

What needs improvement?

It would be beneficial to have a native option for Asana to create tickets so we could move away from our main ticketing tool. If that could be integrated into Asana, that would be advantageous for other kinds of businesses.

For how long have I used the solution?

I have been using Asana for a year and a half, but we started to pay the subscription just three or four months ago because our team grew up, and we needed to move to a subscription.

What was my experience with deployment of the solution?

The initial setup for Asana was pretty easy to use from the beginning. Then we started to make it more complex because we needed to use some features, rules, and automatic actions. Now if someone is watching our projects for the very first time, they might say that Asana is complicated, but it's not complicated at all.

How are customer service and support?

I would rate Asana's customer service or technical support as nine on a scale of one to ten.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

We tried Asana but then attempted to move to a different tool. However, because of some features Asana has, we needed to move back and we are happy with Asana.

How was the initial setup?

The initial setup for Asana was pretty easy to use from the beginning. Then we started to make it more complex because we needed to use some features, rules, and automatic actions. Now if someone is watching our projects for the very first time, they might say that Asana is complicated, but it's not complicated at all.

What was our ROI?

I have seen ROI with Asana because we are moving faster with our projects due to all the details mentioned before.

Which other solutions did I evaluate?

I considered Notion, but I don't really remember the names of the other tools. The features that Notion didn't have that Asana did have, which we absolutely needed, were the reporting and dashboards. Notion has a kind of dashboard, but it's not the same. At the moment we were trying Notion, it was necessary to keep updating the info manually. With Asana, it's automatic because it's taking the info from all the projects and updating in real time. That is the most important feature that made us move back to Asana.

What other advice do I have?

We have a subscription for Asana. I have hands-on experience with this tool. We integrate Asana with Outlook and Teams. Regarding the license, I think it's just the first tier. It was limited because we got the dashboard for reports. About a month and a half or two months ago, it was renewed. The license we are working with is the same, but now we have new features, so it's easier for us to get the reports. I'm pretty happy with the license we have acquired. My name is Carlos, and it would be alright to use my real name with the review. I rate Asana a 10 out of 10.


    Jeff S.

Asana does the job!

  • June 13, 2025
  • Review provided by G2

What do you like best about the product?
Asana allows the 3 of us to keep track of who is doing what to what parts of the project, due dates, updates in a timeline we can see, etc.
It works exactly how we need it to work!
What do you dislike about the product?
I have not found an Asana weakness. Maybe, if I had to split hairs, is there are too many features ?
What problems is the product solving and how is that benefiting you?
It allows us to designate tasks to individuals, and then see the progress in a scroll timeline as they check items in via a simple drag and drop!


    Joelle P.

Asana - Great Tool - Keeping Projects & Teams On Track!

  • June 13, 2025
  • Review provided by G2

What do you like best about the product?
Asana has transformed how we collaborate across departments.

Since adopting Asana, our organization has experienced a significant improvement in how we manage projects and collaborate. The platform has enabled us to collaborate efficiently across all teams, keeping everyone aligned and on track. One of the biggest benefits has been a significant reduction in unnecessary meetings, emails, and Team chats — saving us time and cutting down on distractions.

With Asana, all our project information is centralized in one place, making it easy to track progress, assign tasks, and ensure accountability. It has greatly improved transparency and made project management smoother and more efficient. We highly recommend it to any organization looking to streamline communication and improve productivity.
What do you dislike about the product?
One thing to be aware of: There is a bit of a learning curve when getting started with Asana, especially for teams that are new to this type of tool. I highly recommend onboarding all staff at the same time and establishing clear guidelines on how to use the platform. This helps ensure everyone is using it consistently, which cuts down on confusion and keeps projects running smoothly.
What problems is the product solving and how is that benefiting you?
Since adopting Asana, our organization has experienced a significant improvement in how we manage projects and collaborate. The platform has enabled us to collaborate efficiently across all teams, keeping everyone aligned and on track. One of the biggest benefits has been a significant reduction in unnecessary meetings, emails, and Team chats — saving us time and cutting down on distractions.

With Asana, all our project information is centralized in one place, making it easy to track progress, assign tasks, and ensure accountability. It has greatly improved transparency and made project management smoother and more efficient.


    Lisa T.

Tried every other system. Asana is the only way that works for me

  • June 13, 2025
  • Review provided by G2

What do you like best about the product?
Easy to organize work for subcontractors. Customizable fields and the most pleasing layout I've found.
What do you dislike about the product?
Not being able to buy one seat at a time.
What problems is the product solving and how is that benefiting you?
Organizing contractor work