Asana
AsanaExternal reviews
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Streamlined, Intuitive, and Game-Changing for Team Collaboration!
What do you like best about the product?
Asana has completely transformed the way our team manages projects, tracks progress, and collaborates across departments. Its intuitive interface makes onboarding effortless, even for team members who aren't very tech-savvy. The visual layout—especially boards, timelines, and calendars—helps keep everything organized and easy to digest.
What truly sets Asana apart is its ability to break down complex projects into manageable tasks with clear deadlines, owners, and priorities. The ability to tag teammates, add subtasks, and attach files within each task reduces the need for lengthy email chains or external documentation.
What truly sets Asana apart is its ability to break down complex projects into manageable tasks with clear deadlines, owners, and priorities. The ability to tag teammates, add subtasks, and attach files within each task reduces the need for lengthy email chains or external documentation.
What do you dislike about the product?
Honestly, it's hard to find something to dislike because it has solved so many of our core problems. If I had to pick something, I'd say that because the tool is so powerful, it requires a little bit of buy-in from the whole team to really make it sing. You have to commit to using it as your central hub. But Asana provides so many great resources, and the platform is so intuitive, that our team was able to get up and running much faster than we expected. The small effort to get aligned was 100% worth it for the incredible organization we've gained.
What problems is the product solving and how is that benefiting you?
Before Asana, our workflow was a mess. We were trying to manage complex projects using a patchwork of spreadsheets, shared documents, and emails. Information was siloed, deadlines were constantly getting missed, and there was no real accountability. It was stressful and inefficient.
Asana solved this by becoming our single source of truth. It gives us complete visibility into every project across the department. Accountability is now crystal clear, as every single action item has an owner and a timeline. This has dramatically improved our project completion rates and has fostered a much more collaborative and less stressful environment. We are more aligned, more efficient, and can focus our energy on creative work instead of just trying to stay organized.
Asana solved this by becoming our single source of truth. It gives us complete visibility into every project across the department. Accountability is now crystal clear, as every single action item has an owner and a timeline. This has dramatically improved our project completion rates and has fostered a much more collaborative and less stressful environment. We are more aligned, more efficient, and can focus our energy on creative work instead of just trying to stay organized.
The Best Tool We’ve Used for Organizing Work Across Teams
What do you like best about the product?
Asana makes it incredibly easy to plan, assign, and track tasks across projects. The interface is clean, intuitive, and flexible—whether we're using lists, boards, or timelines. I especially like the ability to create dependencies and automated rules to streamline repetitive work. It keeps everyone aligned and accountable without constant check-ins.
What do you dislike about the product?
The reporting and dashboard features could be more advanced, especially when tracking performance across multiple projects. Also, while Asana has powerful automation, some of the more advanced features are only available on higher-tier plans. The mobile app is solid, but editing custom fields or automations on mobile feels limited.
What problems is the product solving and how is that benefiting you?
Asana solves the chaos of managing multiple projects and teams. Before Asana, we relied on email threads and spreadsheets, which led to confusion and missed deadlines. Now, everything—from tasks and deadlines to files and comments—is in one place. This has improved our team’s accountability, communication, and overall productivity.
Reviewing training received on Asana
What do you like best about the product?
The feature where we can collaborate with team members in multiple ways and the integrations it provides with other systems
What do you dislike about the product?
Still need to explore. All good until now
What problems is the product solving and how is that benefiting you?
In Helping with issue tracking and project management features
Perfect All - in - one platform
What do you like best about the product?
Extremely user friendly with a lot of capabilities for complex to simple projects, for all types of team members ( technical gurus as well as entry level or first time users) Super easy implementation for our team, quick to answer questions from a customer support point of view, great for daily tasks, and really appreciate the feature of integrating google suite to our workflow
What do you dislike about the product?
Can have a steep learning curve for advanced tasks, but very rewarding when you figure it out
What problems is the product solving and how is that benefiting you?
On track, on budget, on time - removes any hurdles with cross collaboration communicaiton
It's more than I expected
What do you like best about the product?
It's very userfriendly, you have lots of material to get you going, I honestly can do more than I expected.
Love the multihome/multiproject
Love the multihome/multiproject
What do you dislike about the product?
When a project is multi-home, you get all the fields from all projects, and it can become crowded.
Subtasks are like a checklist, so it's not like an individual task that you can move on and keep the main one in one status.
I need epics
Subtasks are like a checklist, so it's not like an individual task that you can move on and keep the main one in one status.
I need epics
What problems is the product solving and how is that benefiting you?
Overview of team priorities, task status and dependencies, product backlog
Easy to use time and productivity management
What do you like best about the product?
It is easy to use and to learn, very short startup time, and Asana offers a lot of resources to help get up to speed so that the tool becomes useful before it's a hindrance. After using Asana only a few days I already feel like my productivity has skyrocketed and there is also a marked decrease in stress. It's quickly become a daily use productivity tool.
What do you dislike about the product?
Some of the rules were a little difficult to understand and figure out but once I got a handle on them they came in very handy, and helped to automate prioritization of tasks.
What problems is the product solving and how is that benefiting you?
It's taking a lot of the busy work (work about work) off my plate so I can focus more on the actual job work.
Small Business Buyer Beware: Outdated and Rigid Billing Puts YOU Last
What do you like best about the product?
Project Management interface is in line with standard PM tools.
What do you dislike about the product?
If you’re a small business owner or solopreneur considering Asana for project management, think twice — especially before opting into an annual plan. I was just charged $265 for another year of a service I barely used and had actively tried to cancel last year. Because I no longer had access to the original email tied to my account, I couldn’t cancel at the time, and after a full week of back-and-forth to verify my identity and finally gain access, Asana still refused to reverse the charge.
This experience has been frustrating and disheartening. I’ve been a customer for three years, but their support team was completely inflexible — even in light of the fact that:
• The account was largely inactive,
• I had tried to cancel previously,
• And I reached out shortly after renewal.
Many SaaS companies — especially those that understand the long-term value of goodwill — offer far more reasonable policies:
• Notion, a challenger brand in the productivity space, provides pro-rated or full refunds if contacted shortly after renewal.
• Basecamp, a best-in-class tool built by people who genuinely understand small business needs, has a simple policy: “If you’re not happy, we’ll refund you—even after months.”
Asana’s approach, in contrast, feels outdated and overly focused on maximizing short-term revenue over user trust. That $265 may not mean much to a large enterprise, but for a small business? It’s a significant hit — especially for software that was barely used.
I’ve now canceled my subscription. If you value fairness, transparency, and support that actually supports you — consider other options.
This experience has been frustrating and disheartening. I’ve been a customer for three years, but their support team was completely inflexible — even in light of the fact that:
• The account was largely inactive,
• I had tried to cancel previously,
• And I reached out shortly after renewal.
Many SaaS companies — especially those that understand the long-term value of goodwill — offer far more reasonable policies:
• Notion, a challenger brand in the productivity space, provides pro-rated or full refunds if contacted shortly after renewal.
• Basecamp, a best-in-class tool built by people who genuinely understand small business needs, has a simple policy: “If you’re not happy, we’ll refund you—even after months.”
Asana’s approach, in contrast, feels outdated and overly focused on maximizing short-term revenue over user trust. That $265 may not mean much to a large enterprise, but for a small business? It’s a significant hit — especially for software that was barely used.
I’ve now canceled my subscription. If you value fairness, transparency, and support that actually supports you — consider other options.
What problems is the product solving and how is that benefiting you?
Project Management
The Live training was quite insightful, I intend to introduce to the Firm.
What do you like best about the product?
It is also linked to other platforms, such as Teams, Slack, or Google Workspace, for attaching files.
What do you dislike about the product?
Dislike, nothing at the moment. Enjoy the experience.
What problems is the product solving and how is that benefiting you?
Having different workers at different locations ie. Lagos and Abuja Offices in Nigeria, the introduction and implementation of the Asana platform will help ease with clarity, team impact and productivity. Further enhancing goals to be met more effectively and efficiently.
Very good project management tool.
What do you like best about the product?
Able to keep track of projects. I like how there is alot of integrations with other apps.
What do you dislike about the product?
Its more focused as a project management and less as a daily or time management. I feel like it should offer both. The AI tool needs alot of work.
What problems is the product solving and how is that benefiting you?
Delegating tasks with to my team. Keeps everyone accountable where all tasks that need to be completed are displayed. Im using the board function as equipment status so probably not its original intention but flexible enough so I can make it work.
Possibilities are there but confusing logic ...
What do you like best about the product?
A centralised repository for storing projects and making management a simpler, centrally coordinated, and reportable resource.
What do you dislike about the product?
Has the potential to join projects together, but for complex multi-team, significant review, approval, multi-owner transfer projects it provides complications. Not being able to search within custom fields without going through custom search - let us save a search profile that works for the way our people work. No ability to create recurring events, for example a 2 hour review session each week - you need to complete the current then generates the next - this impacts resource planning as those hours don't "exist" until the next instance is created. Reporting is still lacklustre, as we typically now need to export CSV files and do data representation as best we can using pivot tables and more complementary data usage fro senior management.
What problems is the product solving and how is that benefiting you?
It is trying to provide a consolidated single source of project progress - through centralised messaging, rather than detached across emails, IM's, phone calls. It is trying to give visibility of the wider project landscape, progress, delays (and reasons), and ensuring there's a method to understand and assign workloads.
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