Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,245 reviews
from
External reviews are not included in the AWS star rating for the product.
Insider is a great way to activate your users from the beginning of their flow until the end.
What do you like best about the product?
I love that Insider provides different solutions at once, such as: single push, conversion push, in-apps, surveys, ... etc. It's almost like a 360 degree communication tool that we can use inside the app. I don't have to combine different platforms for different needs. And they are developing new features, improving existing product all the time.
What do you dislike about the product?
I wish they had some other integration options with different third-party tools, such as Amplitude since we are using it as a product analytics tool. We decide where we need to build our communications based on the data we sourced from there.
What problems is the product solving and how is that benefiting you?
Thanks to Insider, we achieve oıur conversion goals, and we increase our conversion rates in specific funnels that we want. Also, by using their A/B testing feature and automatic reports, we continuously test new contents, etc., to find the best working communications.
Recommendations to others considering the product:
They improve the product by listening to your needs. I think that is the critical point.
As the coordinator of the Ombre.pl store, I recommend cooperation with Insider.
What do you like best about the product?
I recommend working with the involved Insider team - Nadzieya, Paweł and Jarosław. Their reactions are instant and extremely helpful.
What do you dislike about the product?
I have no objections to cooperation. I hope to strengthen it in 2022 as planned.
What problems is the product solving and how is that benefiting you?
I was able to provide the client with interesting scenarios for complex discount campaigns.
A simple, fuss-free platform that truly delivers value
What do you like best about the product?
Insider has a whole range of highly competent products that we are aware of, but at present, we only use their Web Push. We quite like the variety of templates and possibilities, even within the Web Push tool, and we like the product and the team well enough that we are considering investing in their Smart Recommender tool, as well, soon.
What do you dislike about the product?
We don’t quite dislike anything about Insider, at the moment.
What problems is the product solving and how is that benefiting you?
We wanted a simple solution that will allow us to create value for our customers easily. The Web Push by Insider is the perfect solution for our needs and we are happy with the considerable improvement in CR we have witnessed since its usage. We look forward to using more of their products for more growth in the future.
Very fast product with efficient results.
What do you like best about the product?
We were surprised by how fast and easy the integration process was. Insider’s team was helpful throughout the process and left no question mark in our minds concerning their tools. Overall we are very satisfied with the service we have received.
What do you dislike about the product?
We didn’t have any problems with any of the tools we used.
What problems is the product solving and how is that benefiting you?
While Insider helped us achieve our goals of improving conversion rates and increasing revenue, we were most satisfied by the implementation process. The onboarding and integration were very quick and seamless, and the team supported us through the whole process. At first, we were skeptical because we thought learning and maintaining the system would be challenging, but we were very pleased with the results.
Recommendations to others considering the product:
We would recommend Insider to companies who are looking for fast solutions for their problems. Insider’s team is accommodating and easy to work with and provides excellent recommendations for all types of concerns.
Best mobile marketing tool
What do you like best about the product?
The best thing is the panel itself. It is effortless and native, easy to work with. Besides the panel itself, Insider has a very high experienced account management team which helps us a lot by providing their expertise in the beauty industry.
What do you dislike about the product?
Of course, there are some bugs from time to time with push deliverability, but we mostly like everything. That's why we have expanded our cooperation and decided to try more products.
What problems is the product solving and how is that benefiting you?
We have been using the Insider platform for more than three years. For a long time, we mainly used mobile marketing products, especially Mobile app products and it showed excellent results. It helped us to establish regular and consistent communication with our users. We have a lot of promo activities, and Insider's mobile app push and In-app help us get the maximum out of our campaigns. With Insider's segmentation, we can give special offers and discounts not to everyone in a row but only to those whose engagement we want to increase, and gamification features help us improve user engagement.
Recommendations to others considering the product:
First of all, to try Insider, secondly to work closely with Insider's account management team and get their expertise from the same industry but from different regions. It can give you many new ideas and help you understand which products you need to launch and in what order.
A brilliant platform supported by the best account management team
What do you like best about the product?
We have been using Insider’s Conversion Suite for a while now. The deep segmentation it allows for is extremely effective in improving conversions. The predictions are precise, and we are able to configure a variety of events to design our customers’ journeys, in almost no time. The tool is efficient, fast, and highly dependable for achieving a large number of conversions. For a brand like ours with a huge number and variety of products, this has been the most ideal tool to use.
What makes it even better is the excellent support from the team at Insider. Communication is clear and prompt, they are always available to help us when needed, and they constantly come up with innovative ideas aligned with our marketing strategy to help us make the most of the tool.
What makes it even better is the excellent support from the team at Insider. Communication is clear and prompt, they are always available to help us when needed, and they constantly come up with innovative ideas aligned with our marketing strategy to help us make the most of the tool.
What do you dislike about the product?
The reporting panel can be made more user-friendly, with more details available, too.
What problems is the product solving and how is that benefiting you?
We have had a good amount of traffic but conversions were not proportionate to that. We needed to understand what was going wrong and how we could improve our customer experience to fuel conversions. Insider’s team analyzed our website, and using the Conversion Suite, we started to see a significant uplift in conversions.
Recommendations to others considering the product:
Although there might be many similar platforms, we think that Insider is the best out there, thanks to the excellent results we've achieved. The product also comes with an amazing support team, which adds a great deal of value to the whole experience.
Great support & impactful technology
What do you like best about the product?
Insider offers the most consistent and reliable consultancy team to help us at all points. The technology is par excellence and has helped us by delivering great ROI, improving conversions, and bringing in a significant increase in traffic.
What do you dislike about the product?
The time taken to set up initially was a little longer than we expected.
What problems is the product solving and how is that benefiting you?
Improving revenue by increasing conversions on our website was our main issue. Insider’s products and team are easily the best experts at this and have helped us achieve and beat our goals, raising the bar higher each month.
Recommendations to others considering the product:
Insider is a package of great support and solid technology. By making the most of these two, businesses can achieve significant marketing success, faster than expected.
Phenomenal uplift in AOV of 36.39%
What do you like best about the product?
Insider allows us to personalize the shopping experience to the T and using the A/B testing feature to test out variations on different campaigns has proven to be very effective for us. We have achieved significant uplift in incremental revenue, and a remarkable 36.39% increase in AOV. One specific product, InStory, has also contributed to a positive improvement in engagement. We are also quite impressed by the insights we have been able to amass from the product.
As a team and product, Insider’s speed of execution has been really impressive, as well. Our overall experience is definitely one that has been pleasant and desirable.
As a team and product, Insider’s speed of execution has been really impressive, as well. Our overall experience is definitely one that has been pleasant and desirable.
What do you dislike about the product?
We need a lot more time for certain things such as finalizing campaigns, but that’s because we are short on resources from our end. Insider, for the most part, hasn’t given us anything to dislike.
What problems is the product solving and how is that benefiting you?
We wanted to use data gathered from our website to understand what drives our users to make purchases, and then use that information to improve conversion rates. We were able to do this very well using Insider’s select range of products recommended for our business. We have also been able to improve our brand value by communicating our brand’s story in more impactful ways than we used to before.
Insider is a good tool to increase engagement of our mobile app users
What do you like best about the product?
Using Insider’s Mobile App suite, we have upgraded our mobile app to a more engaging than it was before. We mainly use conversion push notifications, and we can say that they have a significant role in the engagement of our users.
What do you dislike about the product?
There is nothing that we particularly dislike about Insider. We might have some problems with the platform, but they are very eager to solve them.
What problems is the product solving and how is that benefiting you?
Staying connected with our mobile app users and leading them into conversion were our goals. Insider has been a good platform to help us achieve both of these.
17% increase in Mobile App conversion push open rate with web and app push
What do you like best about the product?
Web and App Push have been wonderful in reaching our website visitors even when they’re not on our website, and communicating offers, cart abandonment, product abandonment, category abandonment, product recommendations and more, in an easy to read and sweet manner. We love using it, it’s never been easier to communicate with our customers with app and web push.
What do you dislike about the product?
It would be good to have more options to customize the push notifications.
What problems is the product solving and how is that benefiting you?
Increasing incoming website traffic and engagement. With bulk and targeted Web and App Push, we have steadily received a good flow of traffic, with improved CTRs and sales, as well.
Recommendations to others considering the product:
This is an amazing and UX friendly product that can be a great place to start or enhance your business if you’re looking for help with improving your digital marketing efforts.
showing 971 - 980