Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,247 reviews
from
External reviews are not included in the AWS star rating for the product.
Let Insider help you make an offer no customer can refuse!
What do you like best about the product?
The Conversion Suite and Smart Recommender are very easy to use. The algorithms for generating a recommendation seem to be working really well. You don’t really need to experiment repeatedly. What left us totally amazed was the social media integration they have achieved with these recommendations
Product discovery coupled with the right placement on the right platform at the right time gave us the best results. We couldn’t ask for more!
Product discovery coupled with the right placement on the right platform at the right time gave us the best results. We couldn’t ask for more!
What do you dislike about the product?
We have not faced any problems so far and are very happy with the results after using the Conversion Suite, InStory, and other tools provided by Insider.
What problems is the product solving and how is that benefiting you?
Marketing is all about making an offer that your customer just can’t refuse. Customers follow the right recommendations if they love your products and brand. But no matter how hard we tried, we just couldn’t get those recommendations right!
Our campaigns improved significantly after we started working with Insider. With the Smart Recommender and Conversion Suite, we were able to generate hyper-personalised recommendations that motivated customers to add products to their carts, not only increasing average order value but overall sales as well.
Our campaigns improved significantly after we started working with Insider. With the Smart Recommender and Conversion Suite, we were able to generate hyper-personalised recommendations that motivated customers to add products to their carts, not only increasing average order value but overall sales as well.
Recommendations to others considering the product:
We believe Insider’s tools are a must have for marketers who are looking to improve their
Campaign success and personalization.
Campaign success and personalization.
Personalized app push notifications that provide results
What do you like best about the product?
Our favorite thing about Insider is the ease of use and integration of their tools. At first we were hesitant about getting these tools because we did not want to spend a lot of time trying to understand the product and implement them to our existing app. However, the implementation process was very easy and the team supported us at every step.
What do you dislike about the product?
We don’t have any dislikes so far, we are very satisfied with the tools we have tried.
What problems is the product solving and how is that benefiting you?
Our app is fairly new, which is why we don’t have as many campaigns or push notifications on our app compared to our website. So, we were trying to improve the customer experience on our App to engage customers and increase conversion rates. Insider’s app push tool helped us create personalized notifications that have high click rates. Overall, we were very happy with how our app turned out.
Recommendations to others considering the product:
Insider’s attentive team and highly capable products really deliver amazing results. The conversion rate we have achieved after working with them was way above our expectations. We would recommend Insider to everyone.
Insider serves any business need especially email marketing. They're also helpful and professional
What do you like best about the product?
Architect is a key element for boosting customer lifetime value, especially the replenishment and “we miss you” journeys to drive customers back to site. Browse and cart abandonment journeys help us to recover lost revenue.
What do you dislike about the product?
Not much, I like everything about insider and wish that our collaboration will last longer
What problems is the product solving and how is that benefiting you?
Personalization.
Insider helps us moving from mass communication to tailored communication that serves our customers need and increase our ROI
Insider helps us moving from mass communication to tailored communication that serves our customers need and increase our ROI
Recommendations to others considering the product:
Totally recommended. Great team, and amazing technology
Make product discovery easier than ever
What do you like best about the product?
Analytics skills, data driven product managemen, customer insights, storng account management
What do you dislike about the product?
It's ok for now.
Just costs are expensive
Just costs are expensive
What problems is the product solving and how is that benefiting you?
data driven product management
Boosted our cross-channel customer journey
What do you like best about the product?
Insider offers AI driven tools that build the ideal journey for your customers. Their products, especially Web suite, Web Push, Mobile App combined, allowed us to strengthen the cross-channel communication and personalise user experience. They use an excellent customer segmentation strategy that’s data-driven and highly precise.
What do you dislike about the product?
No major issues but we had glitches and bugs a few times.
What problems is the product solving and how is that benefiting you?
We wanted to improve our cross-channel communication and optimise user-activity across different devices. Insider helped us to achieve this in the most efficient and easy way. We’ve also enhanced our personalisation with their sophisticated segmentation tools.
A comprehensive product that uplifted after installment
What do you like best about the product?
Insider’s strategic consultancy is brilliant. With a clear plan and roadmap, we deployed campaigns that have delivered impressive results including an increase in CR from using coupons on the user segment with a higher likelihood to convert. Deserving special mention is Insider’s local customer success team and their involvement in helping us achieve growth and satisfying results. They go the extra mile to ensure success, and this sets Insider apart from other vendors we have worked with.
What do you dislike about the product?
We would greatly appreciate the availability of local languages to access the panel. We hope for and expect this to be updated in the near future.
What problems is the product solving and how is that benefiting you?
We have different metrics for different kinds of users, and we wanted to be able to segment them clearly and have personalized user journeys tailored to these segments. With Insider’s expert team and technology, we think we have cracked the secret to personalized marketing. Since Insider’s implementation, we have seen steady growth and overall improvement across our website using personalization.
By far the most efficient and precise A/B testing software that we’ve used
What do you like best about the product?
Insider’s A/B software offers the most advanced and developed algorithms in a testing tool. It has endless parameters that allows you to choose the best variation and distributes it to everywhere. It’s a great way to elevate customer experience and in a very short period, it significantly increased our conversion rate.
What do you dislike about the product?
Luckily, we didn’t face any major issues and we’re very satisfied with what’s offered to us.
What problems is the product solving and how is that benefiting you?
We wanted to improve our customer experience through using a more quantitative approach. A/B testing was our answer and we found that Insider’s software offers the most reliable and precise option to address this problem.
Recommendations to others considering the product:
If you’re in the search for an A/B testing software, Insider should be your first choice. With its easy implementation and usage, you’ll shortly see improvements in the areas that you’re looking for.
Want to solve your cart abandonment problems? Go for the Insider advantage.
What do you like best about the product?
Ease of use is critical when it comes to planning and producing campaigns, texts, and other types of content. With Insider’s Web Suite and Web push toolkits, implementing campaigns, promotions, and any other type of content was an absolute smooth sail.
What do you dislike about the product?
We faced some initial hiccups while using the templates, but the issues were solved quickly by Insider’s support team.
What problems is the product solving and how is that benefiting you?
Our cart abandonment rate on our website was on the higher side. We were looking at dropping these numbers and simultaneously increasing customer loyalty. Insider helped us tackle this problem effectively by adding relevant CTAs on our homepage. This strategy reduced our cart abandonments, which significantly increased our customer loyalty and revenue.
Recommendations to others considering the product:
If you’re in eCommerce and experiencing cart abandonment issues like we are, we would recommend that you check out Insider.
Personalization at scale pushed conversion rates upwards
What do you like best about the product?
We used four Insider products to drive engagement with a nuanced personalization strategy for optimizing conversion rates. Even though we used Advanced Integration, the whole setup was quick and simple. The customer success team was very supportive and they helped us navigate every scenario with the right strategy during implementation.
What do you dislike about the product?
We don’t have anything we personally dislike, but we would like to see more analytics on the mobile app suite.
What problems is the product solving and how is that benefiting you?
We wanted to send attractive personalized messages to our audience. We used Insider’s Web Suite, Mobile Web Suite, Web Push, and Mobile App for better personalization to ultimately push conversion rates upwards. The Advanced Integration gave us a more detailed personalization strategy for driving the conversion rates upwards.
Recommendations to others considering the product:
Overall everything about Insider is great. The platform is very successful, the team is a delight to work with and you are guaranteed to get a great return on your investment. We would highly recommend Insider to every marketer out there.
Best A/B testing tool
What do you like best about the product?
Through Insider, we were able to implement multiple A/B tests at the same time and without any technical requirements or problems. With the help of the A/B tests, we were able to understand our consumers’ wants and needs, and optimize our site to meet their needs.
What do you dislike about the product?
We had small issues while the tests were running, but the insider team was very quick in solving them through OXT audit tickets.
What problems is the product solving and how is that benefiting you?
Insider A/B testing is such a great tool. It's so easy to set up and understand, and it doesn't take long to see the results. It gives an in-depth way to analyze how your users interact with the site. You get immediate feedback on the changes you make which helps you make better decisions on your app.
Recommendations to others considering the product:
Knowing your audience, segmentationa and website optimization have never been easier!
showing 851 - 860