ZoomInfo Sales Basic
ZoomInfoReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
8,278 reviews
from
External reviews are not included in the AWS star rating for the product.
Quick easy to use tool
What do you like best about the product?
I like how quick and easy to use it is when I'm prospecting
What do you dislike about the product?
Not always the most up to date info - even individual's linkedin is more up to date
What problems is the product solving and how is that benefiting you?
Being able to organize automation and lead intel
Misrepresentation of product - No Support - Poor tactics
What do you like best about the product?
They have good company data that's easy to navigate. It's not worth the pain of workinq with the team and can be found elsewhere
What do you dislike about the product?
What we were promised was not available in the tool. We were willing to work with them to get help, but struggled to get any support and no one would get back to us in a timely manner. When they did, they often blamed us for what were clearly issues in the tool. It was to the point with engage that it was not usable. We agreed to a partial refund. From what I've read, they never refund so clearly they knew it was their product even though we continued to get blame. About a week before the first year was up, we got kicked out of the tool and no one could access. If you're going to force people to stay in contract, you can't also kick them out of the tool. I received outreach about renewal and wondering why we weren't going to. That's a nice effort, but there was likely a file of information somewhere about why we were frustrated. During that time of pretending to understand our frustration, we were getting kicked out of the tool. The person who wrote the email wasn't exactly helpful and we struggled to meet in order for me to give live feedback. If you're going to ask the question, at least be authentic about it.
If you're a smaller company, stay clear of this tool. Bad practices in sales, support and negotiation and they do not care. They will pretend with the standard outreach to make it seem like they're going through the motions of support, but don't be fooled. Outside of the company data, nothing provided is worth it. Your AM will only be responsive if you have a potential upsell.
If you're a smaller company, stay clear of this tool. Bad practices in sales, support and negotiation and they do not care. They will pretend with the standard outreach to make it seem like they're going through the motions of support, but don't be fooled. Outside of the company data, nothing provided is worth it. Your AM will only be responsive if you have a potential upsell.
What problems is the product solving and how is that benefiting you?
They are not solving any problems other tools can solve better and with actual support. I'm shocked Gartner and G2 continue to give this platform high ratings based on what is said in low reviews. Read the 1 star ratings and consider the common themes discussed.
Professional Customer Service and Amazing Product
What do you like best about the product?
They have great, reliable, comprehensive data with integrations for everything I need. They have great service as well; helping us not only implement & integrate the product, but also quickly jumping on calls to troubleshoot any issues I had. It's extremely user friendly as well, so it was very quick to train our employees on it.
What do you dislike about the product?
I wish it had more personal information. I know that's not their specialty, but as a B2C business, that would be extremely helpful.
What problems is the product solving and how is that benefiting you?
It is providing clean contact data and verifying poor contact data we already had. That is giving our sales agents better swings at bat.
Easy to use, amazing ally to sales teams
What do you like best about the product?
ZoomInfo Sales OS is extremely helpful in stakeholder mapping and identifying the right contacts to reach out - not just for sales teams but also for Customer Success. The tool is fairly straightforward to use, and you can get up and running with minimal effort or training.
The widget that they deploy on the browser has also been extremely useful, bringing up contact information and other details with a single click when looking up information on Linkedin. This, specifically, was something that my team ended up using almost every day.
The widget that they deploy on the browser has also been extremely useful, bringing up contact information and other details with a single click when looking up information on Linkedin. This, specifically, was something that my team ended up using almost every day.
What do you dislike about the product?
The search and filtering capabilities are slightly unintuitive. Especially when you're looking at a particular org on the org chart, there's no way to search across all departments from that view - you have to go department by department.
What problems is the product solving and how is that benefiting you?
ZoomInfo helps us with the following aspects:
1. Identification of correct Stakeholders, their contact details and their hierarchy in the ecosystem
2. Identification of decision-makers
3. Validation and capturing the contact details, including email and phone numbers
4. Helps identify which accounts have buying intent
1. Identification of correct Stakeholders, their contact details and their hierarchy in the ecosystem
2. Identification of decision-makers
3. Validation and capturing the contact details, including email and phone numbers
4. Helps identify which accounts have buying intent
ZoomInfo is superior to all
What do you like best about the product?
ZoomInfo is the most user friendly and up to date database of customer information I have ever seen or used in my decades of sales and support.
What do you dislike about the product?
There is nothing to dislike about ZoomInfo. It is complete and efficient throughout the entire spectrum of the tool.
What problems is the product solving and how is that benefiting you?
ZoomInfo is solving the need to find information about the customer's company, employees, and contact information throughout the company. It is also useful for finding connections between companies.
Good for finding contact data
What do you like best about the product?
Easy to use chrome extention to keep my current workflow
What do you dislike about the product?
Data is sometimes stale or inaccurate...
What problems is the product solving and how is that benefiting you?
Finding contact information for prospects
Technology information of ZoomInfo
What do you like best about the product?
I can get the information. It helps business enhance their sales and marketing efforts by providing accurate and up to date information on companies and contacts.
What do you dislike about the product?
As my experience in using zoominfo none.
What problems is the product solving and how is that benefiting you?
Getting information and contacts od the account name.
Love the real-time streaming intent signals identifying in-market buyers
What do you like best about the product?
Ability to target our Ideal Prospects when they are in-market to buy leveraging their direct dials
What do you dislike about the product?
It takes time experimenting and testing different data sets to find the most responsive lists for our products based on the combination of company demographics
What problems is the product solving and how is that benefiting you?
Identiying in-market buyers for our products and services and identiying anonymous visitors to our website
Taming the market
What do you like best about the product?
Very easy to access data
high availability
good customer support
very good features
high availability
good customer support
very good features
What do you dislike about the product?
smooth implementation
long process and time taking
long process and time taking
What problems is the product solving and how is that benefiting you?
Sales data at one place
ZoomInfo an accelerator to Business Development
What do you like best about the product?
ZoomInfo provides and instantanious clariity on prospects and business development. The ease of use and the ability to contribute to the accuracy of the program as you develop the market is remarkable. Excellent insights and scoops when it is truly needed.
What do you dislike about the product?
Downsides to using ZoomInof is the dependency of the immediate lookup. As it integrates with more applications the need increases to validate and crossreference clients.
What problems is the product solving and how is that benefiting you?
A holistic approach to B&D occurs when there is greater insight and reach.
showing 911 - 920