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8,273 reviews
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External reviews are not included in the AWS star rating for the product.


    Internet

ZoomInfo - Great leads with direct dials

  • November 29, 2017
  • Review provided by G2

What do you like best about the product?
I love how ZoomInfo provides direct dial lines for prospects. The new interface looks great and it's easy to use. There's a ton of filters in their search tools to help us find the right contacts at the right accounts. They also display a lot of info about
What do you dislike about the product?
Their Industry categories are a little too broad. You'll get some overlap with other Industry buckets that sometimes don't really make sense. Potentially creates duplicate accounts in SFDC. For example, if the name of an account in SFDC is "Company X" and in ZoomInfo the same company is named "Company X Inc.", it won't detect that the account already exists and create a duplicate. A little frustrating when we import a bunch of great contacts from Zoom and they're on the wrong account.

Also, I've been using Zoom for a few months now and haven't been through their on-boarding process. Kinda had to figure everything out for myself. When we first signed on, we were supposed to work out a timeline for sales rep training. Our account rep hasn't responded to my emails and the training never happened. So I just learned the tool and trained them myself. Beware.
What problems is the product solving and how is that benefiting you?
We're looking for net new marketing and sales prospects to add to our database. Zoom is providing us with a lot of new leads that we wouldn't have otherwise found. We're also using them for account intelligence and database enhancement. Figuring out if our current database (pre-Zoom) has outdated leads and contacts.
Recommendations to others considering the product:
If you've never implemented a prospecting tool like this, make sure you have a good account rep from Zoom. Otherwise, the set up and use is pretty standard for this kind of tool.


    Michael D.

Great for Small and Medium Businesses

  • November 29, 2017
  • Review provided by G2

What do you like best about the product?
This tool has some of the best info that I've seen online. A TON of direct lines that are valid and email addresses that are accurate makes this a no-brainer.
Enhance feature is also an essential - goes above and beyond other data providers here.
What do you dislike about the product?
UX could be updated - looks like it's something from the early 2000's
Doesn't allow users to share licenses (which could be a good thing, depending on how you look it at)
Info can be stale at times
What problems is the product solving and how is that benefiting you?
Great contact info and relatively inexpensive compared to other vendors. It has been great for our sales team and helped save time. It's one of the best ways to get in touch with the right leads and a trustworthy way to know that you are getting the right information for the right people.
Recommendations to others considering the product:
Zoominfo provides our team with info faster than we could get it using conventional methods. We use it to complete missing information from our leads list and also to verify that the people we are contacting have the proper information.


    Brooke B.

Great investment

  • November 29, 2017
  • Review provided by G2

What do you like best about the product?
The extremely quick access to a company's tool stack, financials and intent data in just a quick search. It's like having a CRM database without the CRM!
What do you dislike about the product?
My company would say the price, but we understand the value it brings, though it may be hard to invest as a small org.
What problems is the product solving and how is that benefiting you?
We are transitioning to account based marketing strategy and need extreme amounts of data on accounts to target them effectively. We also need to discover new clients.
Recommendations to others considering the product:
The fact that they acquired Rain King means over the next few years they will have an amazing amount of data.


    Bethany V.

Clarity and Simplicity

  • November 28, 2017
  • Review provided by G2

What do you like best about the product?
I appreciate how I have insight and clarity into who is opening, viewing my emails and clicking on my links. I also benefit a lot from the simplicity that the tool enables, for example, after sending emails Tellwise logs the activity into SDFC for me. That makes my logging my work simple and quick.
What do you dislike about the product?
I have no dislikes, but If you would like me to write something; I would say create a more organized and visually applying web interface. It is a bit messy with a lot of information all on one page.
What problems is the product solving and how is that benefiting you?
I am able to see how is interested in my content, and from this knowledge I am able to focus my efforts in a more specific manner.


    Computer Software

Good to use in a hurry but not reliable

  • November 27, 2017
  • Review provided by G2

What do you like best about the product?
When I quickly need to look up an email or phone number
What do you dislike about the product?
I find that the emails are wrong more so than they are right.
What problems is the product solving and how is that benefiting you?
I use ZoomInfo for lead generation purposes but only as a secondary source. I first use LinkedIn Sales Navigator.
Recommendations to others considering the product:
-Work harder to get up to date contact info. I often find that the titles are inaccurate, along with emails and very rarely do I see direct phone numbers


    Corey H.

Great for sourcing contacts

  • November 27, 2017
  • Review provided by G2

What do you like best about the product?
The team over there is fantastic. Super helpful, will hop on calls with you anytime, and will help you get everything setup correctly. Great training program. It's a powerful tool for searching. I like that they source manually. We use it mainly for sourcing contacts to use for ABM companies and finding relevant companies. The org charts are super helpful for our SDR team.
What do you dislike about the product?
Interface is clunky and not very intuitive. Some things could be made easier.
What problems is the product solving and how is that benefiting you?
Sourcing contacts and ABM lists.
Recommendations to others considering the product:
Get the demo and ask very specifically in how you would use it.


    Marketing and Advertising

ZoomInfo is awesome!

  • November 27, 2017
  • Review provided by G2

What do you like best about the product?
I like the ability to access up-to-date contact info for anyone I am trying to email or call.
What do you dislike about the product?
Sometimes the contact info is incomplete or errant.
What problems is the product solving and how is that benefiting you?
ZoomInfo helps me find contact info for people I need to engage with during my sales process.


    Computer Software

Great for direct dials

  • November 23, 2017
  • Review provided by G2

What do you like best about the product?
Great for direct dials and finding one off contacts
What do you dislike about the product?
user interface and experience isn't very friendly.
What problems is the product solving and how is that benefiting you?
finding direct phone numbers and emails


    Computer Software

Zoominfo Review

  • November 22, 2017
  • Review provided by G2

What do you like best about the product?
I love being able to export contact names and information on Zoominfo. I also love how you can filter the leads by the ones that have email addresses updated in the past 6 months.
What do you dislike about the product?
I do not like the user friendliness of building a lead list.
What problems is the product solving and how is that benefiting you?
Saving a ton of time putting together lists of qualified leads.


    Information Technology and Services

Data Validation Tool

  • November 20, 2017
  • Review provided by G2

What do you like best about the product?
Easy to research and validate contacts. Quite an expansive database albeit not always accurate.
What do you dislike about the product?
Managing multiple users across an enterprise is quite difficult with their credit scheme.
What problems is the product solving and how is that benefiting you?
Data validation and qualification