ZoomInfo Sales Basic
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Great service and tools!
What do you like best about the product?
I love the tools available to me through DiscoverOrg (e.g., Tellwise and research) and the relationship I have with my customer success manager.
What do you dislike about the product?
Data is a bit stale and many contacts are missing for target companies. Waiting for research is not favorable.
What problems is the product solving and how is that benefiting you?
Inviting target companies/contacts for training events that develop into strong leads.
Actionable Intelligence
What do you like best about the product?
The transparency DiscoverOrg offers into the organizations we're speaking with is vital to our team's success. We're able to not only receive contact information but establish the hierarchy and get an insight into what matters to them via Scoops and OpAlerts. This helps to make our outreach personable and actionable.
What do you dislike about the product?
While the information is usually accurate, there can be some issues getting phone numbers precisely correct. That being said, the team at DO is always happy to research and correct any incorrect or outdated info very quickly.
What problems is the product solving and how is that benefiting you?
Much as I mentioned above, DO helps us refine our outreach. This saves us from sending well crafted and researched content to half guessed email addresses, rendering the effort we put in entirely useless. I spend far less time on hold, navigating archaic phone trees only to leave a voicemail. It's a godsend.
Recommendations to others considering the product:
I would recommend investing the time and effort with the implementation team to establish your knowledge base and fully implement the product to it's fullest potential. The information I gleaned from proceeding through the full breadth of the training was invaluable, and it allowed me to use the platform to uncover accurate, actionable, and insightful information that enabled me to provide maximum value to my team. You only get as much out of any tool as you put in, and your time investment with DO will be richly rewarded with better outreach, more insightful discussions with your prospects, more meetings, and more revenue.
Valuable prospecting tool to grow your organization
What do you like best about the product?
DiscoverOrg has a large database, usually with multiple contacts per organization - even the little ones.
It's simple to use and navigate to get the information you require.
The search function makes it incredibly easy to drill down to the most relevant information.
I work within only half of a state, and my territory is dictated by county. The advanced search function allows me to search for contacts only within that portion of the state, making my life significantly easier.
It's simple to use and navigate to get the information you require.
The search function makes it incredibly easy to drill down to the most relevant information.
I work within only half of a state, and my territory is dictated by county. The advanced search function allows me to search for contacts only within that portion of the state, making my life significantly easier.
What do you dislike about the product?
Sometimes, the information is out of date or large organizations sometimes have crucial contacts blacked out.
What problems is the product solving and how is that benefiting you?
Every sales organization needs a dependable way to generate a list of prospects, DiscoverOrg offers exactly that. Pulling excel lists with the relevant contact information makes it simpler for reps to start dialing!
Recommendations to others considering the product:
My experience with DiscoverOrg is only within the North American market. Do some research into their database and information available for the market you're wanting to use the tool within.
Great interface, data needs improving
What do you like best about the product?
Love the user interface & Scoops aspect of the platform
What do you dislike about the product?
Some of the data within the platform needs a lot of scrubbing
What problems is the product solving and how is that benefiting you?
Lead generation with in terms build the top of the funnel
Recommendations to others considering the product:
Great interface, data could be of better quality
Great Sales Tool
What do you like best about the product?
Scoops i critical for finding companies and people that are in the market for you solution.
What do you dislike about the product?
Has problems loading while embedded in SFDC.
What problems is the product solving and how is that benefiting you?
Account and Company navigation
Recommendations to others considering the product:
Embed in SFDC better
From a everyday user's perspective.
What do you like best about the product?
You can run really granular searches in different industries, that really comes in handy when you are prospecting. The information about the customer is always up to date. The can distinguish between B2B and B2C companies, which is huge if you are prospecting B2B companies, it takes away all the unnecessary companies and just streamlines your prospecting process.
What do you dislike about the product?
The Org charts are not always clear which makes it hard to prospect. When it comes to small and medium-size companies they sometimes don't have a lot of information. Sometimes they have the prospect's personal number on the contact information, which just creeps out some prospects when you follow up with them. I hope they improve their integration with Salesforce to the point where you can see if the lead is in Salesforce.
What problems is the product solving and how is that benefiting you?
We used to have a lot of bounce emails with the prospecting tool that we used before switching to Discoverorg, but Discoverorg really fixed that issue for us. It saved a lot of prospecting time because now we have a clear idea who the right prospects are through Discoverorg. We used to have a lot of duplicate records being created, but Discoverorg really solved that problem by its integration with Salesforce.
Recommendations to others considering the product:
Definitely the best prospecting tool out there
Easy and fast to use
What do you like best about the product?
I like that i can compare my contacts that i have already and see if DiscoverOrg has more information on them. I also like that Its easy to use, have courses on how to use them.
What do you dislike about the product?
That list match will freeze up when i enter 50,000 contacts but says it can handle 100,000 contacts.
What problems is the product solving and how is that benefiting you?
Expanding our market. I can get the word out there about our company using the contacts from DiscoverOrg that haven't heard of us before
Must Have
What do you like best about the product?
The ability to submit research requests, org charts, and capability to import contacts into SFDC. It is a great way to keep having contacts added into the database.
What do you dislike about the product?
Research requests take longer than i'd like. In addition, sometimes people are still at the company, but because they have to confirm on the phone sometimes it's difficult to get contacts added although the contact is present.
What problems is the product solving and how is that benefiting you?
Old contact data begin refreshed and ensuring we are able to find new contacts to prospect to.
Can't live without it
What do you like best about the product?
The up to date information saves me time that I can reallocate for closing business rather than researching data
What do you dislike about the product?
Sometimes the cost can take you back but it is easily justified with the value the rtool prvides for efficiency.
What problems is the product solving and how is that benefiting you?
Less time researching, more time connecting with customers and ultimately closing business.
Lots of information
What do you like best about the product?
I like being able to setup different filters to target specific clients.
What do you dislike about the product?
Information is Frequently outdated, people have left, titles have changed, Linkedin accounts not always there. Contact information is not correct. Its not always all at the same time but between all the inaccuracies they add up.
What problems is the product solving and how is that benefiting you?
I am finding contact information for people i'd like to communicate with. I like scoops that give me hunches. I've realized a lot of productivity
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