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    Information Technology and Services

Target Information and CRM Integration

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
I love the ability to get specific target information (email, phone number, org chart) that you either can't find anywhere else or have to take a lot more time to find.
What do you dislike about the product?
I would like to see the scoops section a little more defined. It would be nice to know if they are looking outside the company for help with a project or initiative.
What problems is the product solving and how is that benefiting you?
Identifying target companies where we do not already have a relationship, and identifying the appropriate people to contact within those target companies.


    Robert S.

Great product, favorite feature is org chart

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
The features that I like the best are Org Chart, scoops, opp alerts. These tools help us stay up to date on internal initiatives and help identify the most appropriate times to deliver catered outreach.
What do you dislike about the product?
The aspect that I would have to say is my least favorite is that sometimes the info is not accurate, variations in email format. Another part that could use a little work is the org chart. There are often chunks of employees in grey and its difficult to see who they report to.
What problems is the product solving and how is that benefiting you?
Were solving business problems with opp alerts and scoops. When we know a business initiative before we call we can have a more meaningful conversation. It's super helpful to reach out understanding what initiatives the company is facing so that on our first touch we can speak to their pain points.
Recommendations to others considering the product:
Watch a couple of tutorials because there are more features than at first meets the eye.


    Leighton R.

DiscoverOrg Review

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
The knowledge base that you can access has so much helpful information. Becoming certified is the best route to go on in order to effectively use DiscoverOrg. The platform is easy to use, and if you have a question, support is available or you can look at the knowledge base for answers. Information is 99% accurate, which makes sales/marketing so much easier. advanced search has made my job easy!
What do you dislike about the product?
The account view can be slightly confusing to set up new portfolios in, so I don't really use this feature. Also, there are so many ways to access one section, like advanced search, that can be confusing at times. I hardly use the dashboard either. I don't really use the information on there.
What problems is the product solving and how is that benefiting you?
We are trying to get in front of potential customers when they are in the buying process, or that have a want/need and DiscoverOrg gives insights into where they might be in the sales process. This makes selling more catered to the customers needs and we have a better understanding of what they might buy and why they might buy a specific product. Also, we have used this data base to segment companies in our area so we can have more targeted campaigns that focus on a specific industry, or company size. We also confirm or update information into our CRM.
Recommendations to others considering the product:
Go through the DiscoverOrg training for insights on how to use the database and information on how to effective use the information for marketing, sales, etc.


    Events Services

Increased outbound demos booked within 2 weeks

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
The organizational structure view. I can target a specific team and if I don't get responses I can go above to their team leader and request an introduction and even name drop a little.
What do you dislike about the product?
I have noticed I can get some data from ZoomInfo that I can't get on DiscoverOrg. I think that could be the target persona we are after isn't always in the marketing department and we only have access to marketing with DiscoverOrg.
What problems is the product solving and how is that benefiting you?
Low levels of outbound demos to large organizations. Since jumping on with DiscoverOrg about a month ago there have definitely been increases and demos booked with high profile companies.
Recommendations to others considering the product:
Well worth it. As an SDR my outbound open rates, click rates and reply rates have increased dramatically and I have been able to get in front of my target persona almost straight away.


    Trevor C.

DiscoverOrg Review

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
I like the overall layout of DiscoverOrg. It is extremely easy to use and navigate. The filters are also easy to select and the best part is that the results come up very quickly. It's also nice that you can save an advanced search so you can go back in and change the filters without starting all over again, every time you do a search.
What do you dislike about the product?
I don't like the limited options for Job Functions. If I type a specific position into the search, it rarely comes up. The other thing is that the "Notes" about an individual's responsibilities are often different than what they have on Linkedin. I also would like to be able to organize the columns I will be exporting so I don't have to organize the columns in the spreadsheet form. It would also be helpful to select the file format you would like to export instead of having to go in and save the excel sheet as a Google Sheet and then delete the excel sheet.
What problems is the product solving and how is that benefiting you?
With DiscoverOrg we are able to create good contact lists to help with lead generation and prospecting campaigns.
Recommendations to others considering the product:
If you are looking for ease of use and quick results then DiscoverOrg is great. If you like to go into detail with your filters and organize the columns of information before exporting, then DiscoverOrg is not for you.


    Abby D.

HR needs development

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
lots of good information about companies, streamlines adding prospects in CRM,
What do you dislike about the product?
The HR function is really underdeveloped
What problems is the product solving and how is that benefiting you?
Additional help finding contact info
Recommendations to others considering the product:
When I used it for IT it was awesome! While I've been let down by HR I know how great it can be.


    Financial Services

Very happy with DiscoverOrg!

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
more direct numbers than other databases
great prospecting tool for more accounts
What do you dislike about the product?
-Sometimes I will find someone in the marketing department on LinkedIn but I can't find them on DiscoverOrg, or sometimes I want to find someone that's not in the marketing department but they don't show up in the tree.
-when you look up a company and it automatically links with the parent company.
What problems is the product solving and how is that benefiting you?
Knowing which people have switched positions, knowing pains (scoops) in a company
Recommendations to others considering the product:
Demonstrations about certain features are really valuable


    Peter C.

Good and getting better

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
The ability to quickly find emails and phone numbers for prospects. From C-level to low managers, its a great tool. The scoops are really helpful
What do you dislike about the product?
Sometimes the information is outdated even though it says it was confirmed recently. There have been times when a prospect left a company months ago but DO has "confirmed their information on x date (this date will be months after the prospect left the company)."
What problems is the product solving and how is that benefiting you?
Gaining access to the top prospects and scoops. The scoops ahve provided a ton of benefit as they tend to fill you in on employee moves or company news that you may have missed.


    Information Technology and Services

Great tool

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
Accuracy of the information and how quick they fix/answer requests.
What do you dislike about the product?
The inability to see needed contacts of a company without adding additional databases.
What problems is the product solving and how is that benefiting you?
Creating sales leads for newly launched products. The accuracy of the data provided by DO helps the sales reps contact the right person. We've had too many bought lists that waste time with people who are no longer there changed jobs. DO does a good job of keeping up to date.


    Telecommunications

JD - IR Discovery Org Experience

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
The hierarchic organizational layout that helps navigate new organizations
What do you dislike about the product?
The consistently outdated/incomplete information. Disc.org is a good place to start, but I know that many of my target prospects wont actually be int here and I need to fine their info with something like linkedin or zoom info (before the merger).
What problems is the product solving and how is that benefiting you?
Target account size and location, with a general idea of leadership. We have also used the report tool once or twice to scrub our existing lists for out target accounts.
Recommendations to others considering the product:
Don't rely on this exclusively but definitely a great tool to fill out your portfolio for prospecting