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8,289 reviews
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External reviews are not included in the AWS star rating for the product.


    Non-Profit Organization Management

Good for contact info, but be careful with auto updates in salesforce

  • May 13, 2019
  • Review provided by G2

What do you like best about the product?
provides great contact info for prospect outreach
What do you dislike about the product?
sometimes selects the wrong organization for contacts. Salesforce auto sync/update can overwrite and ruin correct data
What problems is the product solving and how is that benefiting you?
better and faster contact list built out


    Terrance M.

Use ZoomInfo to score accelerate pipeline velocity...

  • May 13, 2019
  • Review provided by G2

What do you like best about the product?
Contact details are very accurate for business contacts..
What do you dislike about the product?
With any data company, you may experience some data that is outdated but for the most part, the data is awesome for prospecting
What problems is the product solving and how is that benefiting you?
I have increased my call to connect percentage by about 70% by having access to the data. I really like the native integrations with Outreach.io and Salesforce.com


    Computer Software

Very helpful sales intelligence & prospecting data hygiene tool w/ great SFDC integration

  • May 10, 2019
  • Review provided by G2

What do you like best about the product?
Getting direct phone numbers incl extensions is awesome. While not always 100% accurate, it's still better than googling for switchboard #'s. Does better w/ email addresses than phone #'s. Awesomer SFDC integration for populating the CRM w/ contact info pulled from ZoonInfo, one click for user to add contact to CRM from Google Chrome plugin
What do you dislike about the product?
Like all contact info tools (i.e. Discover.org, web scraper tools, freeware websites, etc). you're never going to have 100% accuracy w/ info, but I found Zoom Info to come the closest of them all. No real complaints from me w/ them.
What problems is the product solving and how is that benefiting you?
sales rep efficiency and productivity w/ prospecting and sales/marketing outreach.


    Marketing and Advertising

Zoom was great and I barely scratched the surface.

  • May 09, 2019
  • Review provided by G2

What do you like best about the product?
Direct phone numbers cut out the gatekeeper and got me straight to the person I was looking for. I didn't have to worry about doing a bunch of research just to have to leave a message for them with the gatekeeper.
What do you dislike about the product?
I haven't looked into pricing yet but I'm guessing it's expensive. Although the tool is extremely useful, I can't see paying big money for it, especially when we already have an extensive database and are filling in the gaps.
What problems is the product solving and how is that benefiting you?
The problem of having direct numbers and email addresses. I don't need several tools to do my job.
Recommendations to others considering the product:
Check it out. Really great tool with the most up to date info.


    Biotechnology

Very rich data. I could even find smaller companies in the database

  • May 08, 2019
  • Review provided by G2

What do you like best about the product?
The access to direct phone numbers and emails for key decision makers.
What do you dislike about the product?
The cost. I will have a hard time getting management approval for a $20k investmant.
What problems is the product solving and how is that benefiting you?
The database is helping us identify new contacts at key accounts
Recommendations to others considering the product:
Lower the cost


    Legal Services

Excellent research tool

  • May 08, 2019
  • Review provided by G2

What do you like best about the product?
The breakdown by country, region and type of organisation is quite useful. The fact you highlight organisations with similar names and names is very handy. Granular information provided about the company and the email addresses combined with phone numbers is quite a poweful tool.
What do you dislike about the product?
The main issue is how do you keep the information up to date ? People's details change constantly and to keep up to date requires a lot of effort.
What problems is the product solving and how is that benefiting you?
Finding detailed information about the company by drilling down to the invidual, thorough research capabiliites. Many of our users are sales people across the organisation and find it useful in their everday usage.
Recommendations to others considering the product:
Fantastic tool for research and lead generation, I would highly recomend to all the future users. Discover a new world of research capabilities through zoom. Such an exciting and wonderful product.


    Roseanne M.

Accurate Info Finally!

  • May 07, 2019
  • Review provided by G2

What do you like best about the product?
Easy search options and accurate info - loads right into Salesforce - find people that are real people with real addresses and they have direct lines of contact - you can see their website and company information as well. IT is also a great tool because you can see what the company earnings are so you can select fortune 500 companies
What do you dislike about the product?
I really do not have any dislikes. Maybe to be able to save searches in side tabs to come back to them if you have to exit out. The only thing I do not like is that I did not hear about this sooner. We have used LinkedIn and Data.com but do not get near the responses back from live people as we do with zoominfo.
What problems is the product solving and how is that benefiting you?
Finding the right contacts - many times direct lines to the right person Time saver - I am not wasting time searching
Recommendations to others considering the product:
Very useful if you are a sales person searching for the right contacts


    Outsourcing/Offshoring

Great Insights and isnt just a cute app or chrome extension its a very comprehensive integration and

  • May 03, 2019
  • Review provided by G2

What do you like best about the product?
It is very responsive and is flawless with its Data Flow it's very intuitive and I have to say I'm impressed
What do you dislike about the product?
The product needs to be taken more seriously by more communities there are a ton of clever integrations and automation hopefully the development communities are catching on.
What problems is the product solving and how is that benefiting you?
I am considering it as my fulltime intercom sidekick
Recommendations to others considering the product:
I highly recommend them as a very forward and data-driven intelligent AI hook and API clean neat and very well supported and funded example of a SAS APP Automation hybrid that allows it to scale and integrate with most ERPs and big data.


    Publishing

Helps make sure my connections mean something...

  • May 03, 2019
  • Review provided by G2

What do you like best about the product?
The information is accurate and up to date
What do you dislike about the product?
The pricing structure is a bit steep, but to be fair, if the product works, I suppose it's worth it.
What problems is the product solving and how is that benefiting you?
I'm required to make sure I reach the best possible decision maker in the company, and ZoomInfo makes this possible.


    Chelsea M.

ZoomInfo for Sales

  • May 02, 2019
  • Review provided by G2

What do you like best about the product?
Zoom is an amazing tool to be able to track down the best contact for a project. Sometimes the leads received are a tad outdated, but with Zoom, you're able to track down the correct person usually.
What do you dislike about the product?
The lag between searches sometimes is a tad annoying. While updating new information gained, the process can be a little slow and lagging.
What problems is the product solving and how is that benefiting you?
We get lots and lots of leads, so this is a great way to figure out which contact to use going forward.
Recommendations to others considering the product:
A great resource for finding company information!