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8,241 reviews
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    Troy L.

Empowers Client Acquisition with In-Depth Insights

  • October 20, 2025
  • Review provided by G2

What do you like best about the product?
I love how ZoomInfo Sales is a powerful tool for finding and reaching out to new clients, providing comprehensive contact information, including email addresses, which significantly augments my sales efforts. I appreciate its ability to offer valuable intent and relevant data, which greatly aids in understanding client needs and crafting targeted outreach strategies. The tool's setup process was relatively straightforward, allowing me to quickly become efficient in leveraging its capabilities. I value the detailed information ZoomInfo provides, which surpasses other tools I have used in the past, especially in offering insights critical for my job. The export feature is incredibly useful, enabling seamless integration with my CRM, thereby enhancing my workflow efficiency. Additionally, I find the ability to create targeted lists within specific markets, like healthcare versus manufacturing, profoundly beneficial as it helps tailor my communication to meet varied client needs. The tool's utility in empowering me to craft precise and effective emails through integrated data is commendable, as is the overall efficiency it brings in gaining insights about new clients and understanding market trends. Overall, it's a very useful, efficient tool, and I am highly satisfied with its performance.
What do you dislike about the product?
I find that sometimes the contact information is old. Occasionally, I call a customer who no longer works at the company or has not worked there for several years. In one instance, I came across contact information for an individual who had passed away seven or eight years ago.
What problems is the product solving and how is that benefiting you?
I use ZoomInfo Sales to find new clients, access detailed and relevant customer information, utilize intent data for targeted outreach, and keep updated on target accounts, significantly enhancing my customer engagement and sales effectiveness.


    J.K. H.

Effortless Lead Research. Ease of use.

  • October 20, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use. Easy to locate information on prospective new leads. Easy to research relevant content on prospective companies.
What do you dislike about the product?
The information is sometimes not up to date with contacts no longer with a prospective company. However, this is a rarity.
What problems is the product solving and how is that benefiting you?
Helps to identify contacts within Sales and Marketing Departments.


    Yenny A.

Sharing My Experience with ZoomInfo Sales

  • October 20, 2025
  • Review provided by G2

What do you like best about the product?
What I really like about ZoomInfo Sales is how it makes finding the right contacts and reaching out to them so easy—everything I need is in one place.
What do you dislike about the product?
Sometimes the volume of data can be overwhelming, and it can take time to filter out the most relevant contacts. A bit more customization in search and alert options would make it even more efficient.
What problems is the product solving and how is that benefiting you?
ZoomInfo Sales helps solve the problem of finding accurate, up-to-date contact and company information quickly. It streamlines prospecting by allowing me to identify the right leads, segment accounts effectively, and engage with personalized outreach. This benefits me by saving time, improving efficiency, and increasing the quality of my sales pipeline.


    Hospital & Health Care

Accurate Signals and Contacts, with Fast Updates

  • October 20, 2025
  • Review provided by G2

What do you like best about the product?
Two Things:

-Contact Information
-Signals/Intent
What do you dislike about the product?
Wouldn't say there is anything to dislike about the tool. Some contact information can be incorrect, but Zoom usually does a good job at getting updates out quickly.
What problems is the product solving and how is that benefiting you?
Assisting in finding accurate contact information that may or may not be in out current Salesforce database.

Also providing insights and intent to buy for potential prospects.


    Nate A.

Highly Useful for Targeted Recruiting, Needs Better Search Functionality

  • October 20, 2025
  • Review provided by G2

What do you like best about the product?
I find ZoomInfo Sales to be valuable in providing insights into company org charts, which is strategically important for locating specific industry professionals. Its ability to pull accurate contact information, including phone numbers of senior and mid-level leaders, enhances my recruitment efforts by allowing direct communication and yielding a high response rate. The tool has proven to be very useful in identifying and connecting with the right individuals quickly. Additionally, setting up ZoomInfo was straightforward, which made the transition smooth as I could start using it effectively after a brief introduction. I would say the ease of use and the specific functionalities are the main reasons I continue to find ZoomInfo beneficial.
What do you dislike about the product?
I think the search feature for finding people could be a bit better. Sometimes I'll search for someone in the search bar and they won't show up, making it tricky to actually find these people who are easily found on LinkedIn. The way I search for people on LinkedIn is not congruent with how I for search people in ZoomInfo. This can be a bit clunky and difficult to track the same person down. It would be cool if I could grab a LinkedIn profile link, copy-paste it into the search bar on ZoomInfo, hit search, and then find that person, but I don't think is a feature currently.
What problems is the product solving and how is that benefiting you?
I find ZoomInfo Sales invaluable for accessing accurate contact and org chart data, particularly for hard-to-reach senior roles, which boosts my response rates.


    Kristopher M.

Highly Detailed Data, Slightly Costly for Small Businesses

  • October 20, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate that ZoomInfo Sales provides comprehensive details about potential customers, allowing me to identify logistics, transportation, supply chain, and procurement contacts across the United States effectively. The ability to access both email addresses and telephone numbers for contacts greatly facilitates communication and improves response time by using templates that can be customized with variables for different companies. I find the setup process straightforward and quick, with integrations like Microsoft Office 365 making it convenient to manage through my daily email system. The intent feature of ZoomInfo Sales is incredibly useful, allowing us to focus directly on industries we are interested in, thus aligning our strategic goals with effective lead generation. The platform has impressed me with its in-depth information on companies, which includes organizational positions, differentiating it from other tools like LinkedIn Sales Navigator and HubSpot. The website analytics feature helps identify companies that have shown interest by visiting our website, which informs us who to follow up with. Overall, ZoomInfo Sales is instrumental in helping us reach prospects we previously couldn't and is crucial in our sales prospecting strategies.
What do you dislike about the product?
I find the cost of ZoomInfo Sales to be a bit expensive, especially for smaller companies. While it's a valuable tool, the pricing can be a significant hurdle for those with limited budgets. More affordable packages for smaller companies would be beneficial.
What problems is the product solving and how is that benefiting you?
I use ZoomInfo Sales to identify potential customers and gather detailed contact information, enabling targeted sales strategies and improving logistics and supply chain engagement with quicker communication.


    Consulting

Excellent Prospecting Tool, But Data Accuracy Needs Improvement

  • October 20, 2025
  • Review provided by G2

What do you like best about the product?
It is a great prospecting tool allowing me to reach multiple end users of my product/ service.
What do you dislike about the product?
some of the information is inacurate leading to wasted credits that the company spends money on only to learn that the email address doesn't exist for the contact
What problems is the product solving and how is that benefiting you?
Reaching more prospects than with just LinkedIn or another platform alone. it has a lot of potential contacts that can benefit from our services


    Staffing and Recruiting

Helping increase your sales pipeline!

  • October 20, 2025
  • Review provided by G2

What do you like best about the product?
I like the fact that you can drill down on the company or candidate profile. Zoom info provides high-quality contact and company data, which improves sales and marketing efforts. You get direct information for decision makers personally and professionally. Sometimes you can get personal email's and cell phone numbers. This helps becasue most people do not want to get a sales call during regular business hours.
What do you dislike about the product?
First off, it's expensive! Second, sometimes the information is not uploaded in real-time. If a person leaves a company to go to a new company, most likely that professional contact information is not updated. For the most part, it's a great platform for sales and recruiting.
What problems is the product solving and how is that benefiting you?
Well, getting contact information for new potential accounts. Easy way to gather information to build a sales category and get instant contact info.


    Tim S.

A Decade with ZoomInfo: Seamless Setup and Valuable Insights

  • October 20, 2025
  • Review provided by G2

What do you like best about the product?
I love ZoomInfo Sales for its incredible ease of setup, which was very simple with no problems at all. I find it extremely valuable for conducting research on companies and gathering data for contacting and positioning, which significantly enhances my outreach, follow-up, and engagement activities. I am particularly impressed by the Copilot feature and the availability of direct and mobile phone numbers, which are among the most useful capabilities it offers. These features, along with the comprehensive data within Copilot, stand out as the reasons I would choose to repurchase and highly recommend the software.
What do you dislike about the product?
I would appreciate having more insights similar to those provided in Copilot. While the current insights are beneficial, expanding on this feature could enhance the value I get from ZoomInfo Sales.
What problems is the product solving and how is that benefiting you?
I use ZoomInfo Sales for company research, contacting data, and positioning, aiding outreach and follow-up engagements effectively.


    Ryan B.

ZoomInfo Sales review

  • October 20, 2025
  • Review provided by G2

What do you like best about the product?
The accuracy of the data and ease of integration into other sites, along with the ability to scale my outreach with a few clicks.
What do you dislike about the product?
The demo was not long enough and the rest of my team did not utilize it in time to get a good feel for the platform.
What problems is the product solving and how is that benefiting you?
ZoomInfo solves the way we reach out to prospective clients. Before we were very inefficient in how we were searching for prospective clients. This platform helps narrow our focus to prospective clients that are searching for the services we provide and once we have a list created, it provides accurate contact information to reach out directly with key decision makers.