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8,294 reviews
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External reviews are not included in the AWS star rating for the product.


    Computer Software

Account Development Manager

  • August 05, 2019
  • Review provided by G2

What do you like best about the product?
ZoomInfo makes it so much easier for me to get in touch with Key Decision Makers so we can provide value for their business.
What do you dislike about the product?
Sometimes the information is old or not accurate.
What problems is the product solving and how is that benefiting you?
Getting in touch with key decision makers. It is more reliable than scouring the internet.


    Information Technology and Services

Great contacts, specific searches, emails and numbers that are correct.

  • August 05, 2019
  • Review provided by G2

What do you like best about the product?
What I like most about ZoomInfo is the fact that the emails and phone numbers are right majority of the time. That means less wastes time for myself.I also like that there are so many filters to really customize a search.
What do you dislike about the product?
I dislike that for a lot of smaller companies in ZoomInfo, the contact information isn't there or the information there isn't correct. I can understand it's probably more difficult to get that kind of information from smaller organizations, but just a thought.
What problems is the product solving and how is that benefiting you?
Right contact information, so I'm not wasting my time. Emails have been huge because beforehand, with DiscoverOrg, they really weren't very good.


    Telecommunications

Excellent resource for list enrichment.

  • August 05, 2019
  • Review provided by G2

What do you like best about the product?
ZoomInfo allowed me to find information that was not found anywhere else. It allowed direct connections for lead generation.
What do you dislike about the product?
Some smaller companies could not be located.
What problems is the product solving and how is that benefiting you?
It allows a direct connection into a company.


    Information Technology and Services

Powerful tool but can have outdated information

  • August 05, 2019
  • Review provided by G2

What do you like best about the product?
Website layout, particularly the default to hierarchical ordering, option to filter by industry and job function, and ability to export to salesforce.
What do you dislike about the product?
Delay in exporting to salesforce
Contacts can be more than 2 years out of their position or even away from company
What problems is the product solving and how is that benefiting you?
Finding contact info for possible sales leads, including phone numbers, locations, and emails
Recommendations to others considering the product:
Be sure to use and familiarize with as many appropriate resources of the service as possible; particularly the sorting functions


    Computer Software

Great for finding leads

  • August 05, 2019
  • Review provided by G2

What do you like best about the product?
Zoominfo makes it easy to find qualified leads with mostly accurate contact info. It is very easy intuitive and easy to navigate.
What do you dislike about the product?
On very rare occasion, the contact info given is incorrect.
What problems is the product solving and how is that benefiting you?
ZoomInfo makes finding quality leads much easier.


    Telecommunications

It has been a great experience using zoominfo since I've had it.

  • August 05, 2019
  • Review provided by G2

What do you like best about the product?
I like how it has most of the peoples information that I look for on a daily basis.
What do you dislike about the product?
Sometimes it won't show all the contacts from the company and you have to type in the specific name for it to pop up.
What problems is the product solving and how is that benefiting you?
I'm able to get the right person on the phone who can best help our company succeed.
Recommendations to others considering the product:
There's so many options within ZoomInfo to get creative and find the right contacts you're looking for.


    Amanda K.

Most Beneficial

  • August 05, 2019
  • Review provided by G2

What do you like best about the product?
This takes a lot of the guess work and Google/LinkedIn searches out of the equation. It's a killer tool for prospecting! Highly recommend for any sale that has to find/prospect it's own leads.
What do you dislike about the product?
Some of the information is not 100% accurate. I have found some people under the wrong company and it's all due to email addresses of larger dealer groups (I am in auto industry).
What problems is the product solving and how is that benefiting you?
Cleaning up our CRM!


    Financial Services

Zoominfo User

  • August 05, 2019
  • Review provided by G2

What do you like best about the product?
That ZI provides you with many separate metrics to search for individuals, companies, and groups. They make it very easy to find the proper information connected to an individual from another organization.
What do you dislike about the product?
At times you have to double check to make sure the infromation is up to date. (Ie. job change)
What problems is the product solving and how is that benefiting you?
I am solving the issue of connecting with people. I see great benefits in enhancing the reach I have when targeted accounts.
Recommendations to others considering the product:
It helps, almost a must in a tech inside sales role. I would also tell them to make sure you are diligent when looking up your contacts. Zoom info provides you with many different defining metrics so that you can pinpoint the exact person you want to speak with.


    Geoff R.

Data needs cleaning

  • August 02, 2019
  • Review provided by G2

What do you like best about the product?
Additional insights into contact info get me in with accounts that i'd otherwise have no traction in whatsoever
What do you dislike about the product?
The data is outdated. Prospects have left the company years ago when I'm looking from an account view.
What problems is the product solving and how is that benefiting you?
Additional connect points, direct lines, alternate emails
Recommendations to others considering the product:
Use this as a reference, but reference LinkedIn before reaching out. I would estimate that the accounts I prospect in, ~35% have misinformation.


    Information Services

Drastically improved my prospecting & saved valuable time.

  • August 02, 2019
  • Review provided by G2

What do you like best about the product?
Using Zoominfo, our ability to not only reach more prospect but also do so more quickly has lead to some great results for our team.
What do you dislike about the product?
I believe Zoominfo works great in tandem with other resources that are much more efficient at identifying people. I mainly use Zoominfo after I know who's info I need.
What problems is the product solving and how is that benefiting you?
We went from 57 dials to one answer using operators and main lines down to less that 20! That's saved us time and effort.
Recommendations to others considering the product:
Track your results before and then during using it, you'll be pleased.