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ZoomInfo Sales Basic

ZoomInfo | 1

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External reviews

8,052 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Harry A.

Much Needed Insight

  • April 04, 2025
  • Review verified by G2

What do you like best about the product?
ZoomInfo Sales provided a much-needed insight into our service market buyer intent search activity and the key decision makers in those organizations. I typically use this program daily, and it is always open in my browser. It integrated well into our Hubspot CRM and Outlook email.
What do you dislike about the product?
I have no dislikes about ZoomInfo Sales. I like all the info it gives me that I don't see any other way to get. It consequently has a lot of complexity and takes time to fully utilize all the features. Fortunately, the Client Onboarding Team assigned to me did a very good job of understanding the unusual aspects of our business and helping me set everything up to fit our needs, and the Client University helps me learn best practices to apply all these features. Any limitations seem to be in the learning 'how to' use the program. Not the program and the underlying data itself.
What problems is the product solving and how is that benefiting you?
It helps me identify and qualify unknown prospective organizations, identify decision-makers for our services, and then the AI tool creates unique, well-crafted introduction messages specific to any of 12 different service offerings that prospects are researching.

The second major value for me is in monitoring my large list of target prospects for relevant intent searches, since I had no visibility into their readiness to purchase our services without ZoomInfo Sales and would have had to resort to blind cold calls. It also provided key decision-makers in those organizations for my prospecting efforts.

The third benefit for me was 'websights' -- reports on organizations that had visited our website and details of their activity. We had no tool for this, and it was a bonus that ZoomInfo offered that insight as well. For contacts already in our CRM, I understand that it will now also indicate who visited our website. That will be a nice addition, but I have not benefited from it yet.

Integration with our HubSpot CRM was seamless, and I had no issues with that. ZoomInfo has been key in adding the correct contacts into Hubspot.


    Tammy H.

Excellent Tool!

  • April 03, 2025
  • Review provided by G2

What do you like best about the product?
Data provided it timely and relevant. Very easy to use, great interface. Launch was very seamless, great team. Customer support team and reps are very responsive.
What do you dislike about the product?
Nothing comes to mind, I like all aspects of the tool and support
What problems is the product solving and how is that benefiting you?
Market knowledge has expanded greatly this was a blind spot.


    Khayki B.

Zoominfo review

  • April 02, 2025
  • Review verified by G2

What do you like best about the product?
Easy to navigate
Good data points(both on contact and companies)
What do you dislike about the product?
Nothing to dislike, thanks for asking though.
What problems is the product solving and how is that benefiting you?
Buyer intent gives a fair idea of what a company is looking for
Mobile # availability is really good


    Yogini K.

Zoominfo Sales review

  • April 01, 2025
  • Review verified by G2

What do you like best about the product?
User interface
Multiple choice for search
What do you dislike about the product?
Currently i love the platform so there is nothing to dislike
What problems is the product solving and how is that benefiting you?
The likely to engage is really helpful
Good choices to perform my search


    Marketing and Advertising

This a great sales tool

  • April 01, 2025
  • Review verified by G2

What do you like best about the product?
I love Websights and the daily Signals email to show who is in the market.
What do you dislike about the product?
i wouldn't say I dislike anything. It has taken some time to get in the groove of using it efficiently and effectively. I do wish you could get an account fit score with less than 50 results.
What problems is the product solving and how is that benefiting you?
Getting good contact info and providing an automated email platform.


    Intiaz M.

Review on Zoominfo

  • March 31, 2025
  • Review verified by G2

What do you like best about the product?
User interface
The multiple options for me to perform my research
What do you dislike about the product?
Currently I do not have a point to make about disliking the platform
What problems is the product solving and how is that benefiting you?
The likely to engage feature on contact email and phone number is really helpful
Accuracy of the database


    Amy Z.

Outstanding Customer Service!

  • March 28, 2025
  • Review verified by G2

What do you like best about the product?
I highly recommend ZoomInfo Sales, as they have been extremely thorough in their approach to onboarding and training. Our company gets the best leads through the copilot function, as well as intent searching and daily sales target account lists. We are extremely impressed!
What do you dislike about the product?
It would be wonderful to have a dashboard type of approach when doing sales outreach via copilot. It is difficult to toggle through to each individual lead to see what emails and calls you have made.
What problems is the product solving and how is that benefiting you?
It is helping us vet out new leads in minimal time; help with finding the right target accounts and daily updates via email. It has been a fantastic tool added to our toolbelt at our company. Very pleased with the customer service and account management assistance. We love using ZoomInfo Sales!


    Heide W.

This tool has changed my sales process in the best way

  • March 27, 2025
  • Review verified by G2

What do you like best about the product?
The ease of set up and learning a new tool, with an amazing onboarding process and support, was the start to my appreciation for this tool. Then being able to use it on a daily basis as part of my personalized sales process made so much of my prospecting easier to not only do itself, but to document and follow up. The ability to sync with our CRM and have that seamless implementation from the very start let me work as I learned. Now I can't imagine not having it to use.
What do you dislike about the product?
So far I love it and can't think of anything I dislike.
What problems is the product solving and how is that benefiting you?
The product I am "selling" is a very niche service and this tool allows me to drill down to the appropriate businesses and contacts to reach out to. And allows to me create a process or cadence of prospecting leads with knowledge and resources to utilize in multiple engagements (all assisted and tracked for me).


    Greg S.

Exceptional sales and onboarding for new customers!

  • March 25, 2025
  • Review verified by G2

What do you like best about the product?
The Zoominfo team has exceeded our expectations in terms of functionality and onboarding support. The best features of the platform so far include being able to see which companies are visiting key pages on our website, being able to update our existing CRM database and automating our go to market business development strategies.

The sales process was top notch (we strive to emulate it ourselves) and the onboarding process helped our team maximize the value from the platform.

Even though we are in early days, the preliminary results are impressive with more qualified sales opportunities in our pipeline.
What do you dislike about the product?
The only downsides I can see is that same as any software - only using a fraction of its potential. We look forward to using more of the features in the near future.
What problems is the product solving and how is that benefiting you?
It helps us see which companies are already checking out our website and who might be in the market to purchase our services. It also helps us get up to date information on key buyers of our services.


    Dimtri K.

Key factor of zoominfo

  • March 23, 2025
  • Review verified by G2

What do you like best about the product?
the advanced search use to get the contact person detail

the details has mail address, HQ, cell number and direct number

Quick summary of financial
What do you dislike about the product?
zoominfo is super useful for our organization and have no complaints
What problems is the product solving and how is that benefiting you?
critacl details like cell number and mail address is viewed easily