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8,266 reviews
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External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

better than nothing - but missing some accuracies

  • July 29, 2025
  • Review provided by G2

What do you like best about the product?
its a great starting point to pinpoint key accounts and stakeholders. it can be used with any marketing campaign
What do you dislike about the product?
lots of data gaps that need enrichment. its difficult to know what emails and phone numbers are accurate - leading to bounce rates and wasted time. needs more data enrichment to be 100% usable and reliable
What problems is the product solving and how is that benefiting you?
getting contact information for prospecting -


    Arvind K.

Most amazing tool for B2B sales

  • July 29, 2025
  • Review provided by G2

What do you like best about the product?
Honestly, the accuracy is what stands out for me. I don’t have to second-guess whether an email or phone number is real. That kind of reliability makes outreach way smoother and keeps my bounce rates low.
What do you dislike about the product?
f I had to pick something, I'd say the pricing can feel a bit high, especially for smaller teams or startups. Also, while most of the contact info is spot-on, you do run into the occasional outdated number or role. But honestly, no database is 100% perfect, and ZoomInfo still has way more accurate data than anything else I’ve used. The time it saves and the insights it gives totally outweigh the small hiccups.
What problems is the product solving and how is that benefiting you?
ZoomInfo solves one of the biggest problems in sales—finding the right people to talk to without spending hours on research. Before, I’d waste a ton of time digging through LinkedIn or company sites just to get basic contact info. Now, I can quickly find verified emails and phone numbers for hiring managers or decision-makers. It also helps me understand which companies are growing or hiring, so I can focus my outreach where there’s real potential. It’s made my prospecting faster, more targeted, and way more effective.


    Morgan S.

An irreplaceable prospecting tool for any scope of work

  • July 29, 2025
  • Review provided by G2

What do you like best about the product?
I have used Zoominfo for my entire sales career, going on 8 years, daily. From employer branding, to law firms, Zoominfo has helped me gain access to thousands of prospects. Not only is it incredibly easy to use, but it saves me HOURS upon hours of time I no longer spend on manual tasks. I have used it with Salesforce and HubSpot, and it integrates seamlessly. I would be lost without this tool in my day to day.
What do you dislike about the product?
Not always easy to speak with someone at customer support if you aren't an admin
What problems is the product solving and how is that benefiting you?
It finds phone numbers of people not listed on a company's direct website, integrates with my HubSpot to automatically create contacts, helps me find exactly who I need


    Apparel & Fashion

ZoomInfo Sales Tool for Business

  • July 28, 2025
  • Review provided by G2

What do you like best about the product?
Easy to navigate and find the contacts you need. Most information is correct or up to date.
What do you dislike about the product?
Too many non working emails. And sometimes I find contacts attached to the wrong company or duplicate companies. Can be frustrating.
What problems is the product solving and how is that benefiting you?
Enlarging our database which leads to more sales overall.


    Computer Software

Solid tool

  • July 28, 2025
  • Review provided by G2

What do you like best about the product?
Reliable data for certain regions & showed full org charts
What do you dislike about the product?
At the time of using, it felt like a cumbersome, clunky tool - and very expensive
What problems is the product solving and how is that benefiting you?
Provides access to a vast, continuously updated database of companies, contacts, and decision-makers, including direct dials and verified emails.


    Kelsey D.

Awesome summarized insights

  • July 07, 2025
  • Review provided by G2

What do you like best about the product?
ZoomInfo Sales, and particularly the Chrome Extension, allows me to quickly and efficiently prepare for any sales call with summarized insights.
What do you dislike about the product?
This may be due to the specific plan and use case that we have, but it's difficult for our sales department to differentiate outbound opportunities without receiving the same list of targets.
What problems is the product solving and how is that benefiting you?
It's providing quick and accurate access to relevant insights for the company, particularly in preparing for outbound demos.


    annpurna S.

ZoomInfo is one of the best tools for account and contact enrichment

  • July 02, 2025
  • Review provided by G2

What do you like best about the product?
I've been using ZoomInfo for over 5 years, and it's truly one of my favourite tools for sales and data enrichment. The platform offers an extensive and reliable database, and during my time at Anaplan, I’ve explored it in depth—from ZoomInfo University to RingLead enrichment, and setting up workflows for account and contact enrichment, as well as leveraging intent data. There’s so much functionality packed into a single platform, and I genuinely enjoy working with it
What do you dislike about the product?
ZoomInfo offers a vast platform with a lot to explore, including valuable live webinars. Overall, it’s a great tool, though at times I’ve felt that the data coverage for APAC and EMEA regions could be more extensive
What problems is the product solving and how is that benefiting you?
As a Data Operations leader, I use ZoomInfo extensively for account and contact enrichment, data exports, and seamless integration with Salesforce. We also leverage NeverBounce for email verification and use RingLead for deduplication management. Additionally, enrichment my sales team is coordinated through Chorus, ensuring streamlined and accurate data across system


    Rohit K.

Powerful, Easy-to-Use Platform for B2B Growth

  • July 01, 2025
  • Review provided by G2

What do you like best about the product?
ZoomInfo has become a daily essential for our sales and marketing teams. Its ease of use stands out—intuitive navigation and smart filters make prospecting fast and efficient. We use it frequently, and it consistently delivers high-quality, actionable data.

Implementation was smooth, with minimal setup time—truly easy to implement. The platform integrated seamlessly with our CRM, allowing us to hit the ground running.

Features like intent data, Scoops, and real-time alerts help us engage prospects at the right moment. And whenever we’ve needed help, customer support has been responsive, knowledgeable, and proactive.

ZoomInfo isn’t just a data tool—it’s a strategic asset that drives results. Highly recommended for any B2B team looking to scale smarter.
What do you dislike about the product?
I have nothing that i dislike currently .
What problems is the product solving and how is that benefiting you?
ZoomInfo is a powerful tool that helps businesses generate leads faster with accurate contact and company data. Its real-time intent signals allow for smarter targeting, while seamless CRM integration saves time through automation. The platform is easy to use, quick to implement, and supports better outreach with detailed insights. With reliable customer support and frequent use across teams, ZoomInfo has become a key driver of growth and efficiency.


    Darian B.

Great insights, lackluster onboarding

  • June 24, 2025
  • Review provided by G2

What do you like best about the product?
It's easy to use and implement into third-party platforms. There are a lot of features that both sales and marketing can use.
What do you dislike about the product?
Our company had the opportunity to test their new copilot features on launch, but unfortunately there were a lot of issues, such as core features just not working. Some kinks needed to be addressed before launching publicly.
What problems is the product solving and how is that benefiting you?
Our sales team uses ZoomInfo to find new contacts and companies, verify email and phone, and understand company intent. This has been useful in reaching customers and understanding how companies are engaging with us.


    Sowmiya R.

review

  • June 20, 2025
  • Review provided by G2

What do you like best about the product?
ZoomInfo Sales gives incredibly detailed and accurate contact and company data, which saves our team hours every week. I really like the ability to filter prospects based on company size, industry, technologies used, and buyer intent. The real-time alerts and integrations with our CRM make it much easier to prioritize and act on hot leads. Also, the intent data has helped us identify accounts actively researching our type of solution—giving us a huge edge in outreach."
What do you dislike about the product?
ZoomInfo Sales gives incredibly detailed and accurate contact and company data, which saves our team hours every week.
What problems is the product solving and how is that benefiting you?
ZoomInfo Sales gives incredibly detailed and accurate contact and company data, which saves our team hours every week. I really like the ability to filter prospects based on company size, industry, technologies used, and buyer intent. The real-time alerts and integrations with our CRM make it much easier to prioritize and act on hot leads. Also, the intent data has helped us identify accounts actively researching our type of solution—giving us a huge edge in outreach."