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8,265 reviews
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    Jenny S.

Zoom Info is fabulous and I use it very often!

  • August 11, 2025
  • Review provided by G2

What do you like best about the product?
It is so much easier to find a contact based on roles in a company, than cold calling a company to determine who you need to speak to.
What do you dislike about the product?
The only thing I would change, is it to be updated more frequently. Some companies have a higher turn around rate and I might see contacts from a couple years prior.
What problems is the product solving and how is that benefiting you?
Finding the appropriate person to talk to at a company for transportation is a lot easier using Zoom, over cold calling and going into it with zero contacts.


    Meredith B.

Tool to take prospecting to the next level

  • August 11, 2025
  • Review provided by G2

What do you like best about the product?
I use ZoomInfo daily. The simplicity of getting contact information from LinkedIn or webpage keeps my days moving. Bring able to export the information directly to my CRM (HubSpot) means I am not wasting time entering data when I could be making calls and sending emails!

ZoomInfo makes getting started easy by offering training and support from a real person!
What do you dislike about the product?
It is an expensive tool, and sometimes the information is incorrect. Many times there isn't info on smaller companies or the info is dated. We support a lot of smaller businesses, so sometimes it isn't as helpful as it could be.
What problems is the product solving and how is that benefiting you?
#1 is contact info - everything else is just icing!


    Lauren L.

More effective campaigns: A real time saver!

  • August 11, 2025
  • Review provided by G2

What do you like best about the product?
A great campaign always starts with an audience. I love how ZoomInfo Sales makes finding my target audience easy and suggests the best way to reach them. In some cases, the data needs to be updated, so I always check accuracy before sending any type of marketing out. By using Advanced Search to target a specific geography, industry, or company size, I can quickly pull contacts of our best target (based on our personas). Don't spend more time creating your cold outreach list than your content. By using ZoomInfo, we can focus on the message because we know we are reaching the right people.
What do you dislike about the product?
The downside to any tool like ZoomInfo is that it can't be 100% accurate, 100% of the time. However, I do like that if I discover incorrect or outdated data, I can submit the updates and receive confirmation that ZoomInfo has made the change on the person or organization's profile.
What problems is the product solving and how is that benefiting you?
ZoomInfo provides us with contact information for contacts who may have reached out via social media. Additionally, it helps us test messaging in new geographies as we consider expanding our footprint.


    kevin n.

Zoominfo

  • August 11, 2025
  • Review provided by G2

What do you like best about the product?
ease of use and access to large area of info
What do you dislike about the product?
some contact details are out of date and not accurate
What problems is the product solving and how is that benefiting you?
getting info on new targets / prospects


    Beth A. D.

Zoominfo makes me smarter!

  • August 11, 2025
  • Review provided by G2

What do you like best about the product?
As Vice President of Corporate and Commercial Partnership for a space company, the ability to make contact with my target accounts is paramount to my success. Zoominfo makes it easy by taking literally hours out of the research that I would usually have to conduct for each potential partner. I use it multiple times a day and, when I get lost, the customer support is there to help me figure it out. I love the various features with updates that hit my inbox on the daily helping me to focus me efforts each day. My IT team were thrilled with the ease of implementing and integrating the software into our current systems as well.
What do you dislike about the product?
You do have to make sure that the contacts you download into your CRM are an "A" grade or better to ensure that the email addresses are current.
What problems is the product solving and how is that benefiting you?
ZoomInfo gives me daily updates on each of my target accounts about new and exciting changes. It also highlights accounts that I have not tagged as potential target accounts for me.


    Danita L.

Accurate information in an easy to review format

  • August 11, 2025
  • Review provided by G2

What do you like best about the product?
The most helpful information is the search tools to narrow down your results. There are suggestions for other companies within the same search information. Being able to save your search results so you don't have to redo them each time you may want to go back and review. The ease of integration with our CRM.
What do you dislike about the product?
There are a few industries not available in the search criteria. We have very specific industries we can sell to and there were a few that aren't available.
What problems is the product solving and how is that benefiting you?
ZoomInfo has so much more information for contacts who may not be on LinkedIn or on their company business website. Being able to find the contact name, job title, phone #'s and other contact information and being able to save it and import it into our CRM. It saves so much time to be able to import into our CRM so the reps don't have to fill out all of the information manually. Also, being able to contact ZoomInfo when you have additional or updated contact information so they can update their database.


    Frank H.

Review Zoominfo Sales

  • August 11, 2025
  • Review provided by G2

What do you like best about the product?
Can find contacts in targeted accounts, email addresses and contact details
What do you dislike about the product?
The leads have never actually resulted in a sale
What problems is the product solving and how is that benefiting you?
Identify key contacts and providing info on their email etc


    Richu V.

the experience has been great

  • August 11, 2025
  • Review provided by G2

What do you like best about the product?
The best is the ease of finding information about the prospect I am looking for.
What do you dislike about the product?
There is not much to dislike about ZoomInfo.
What problems is the product solving and how is that benefiting you?
One of the main problems which ZoomInfo is solving is getting the contact info for the lead generation and with the new dialing option its getting much more easier.


    Stephanie S.

ZoomInfo CoPilot has changed the game for us!

  • August 11, 2025
  • Review provided by G2

What do you like best about the product?
Our Sales team uses ZoomInfo daily as an essential, CRM-integrated source for accurate prospect data. The launch of ZoomInfo Copilot was a natural next step, and its implementation was seamless thanks to excellent customer service. We’re now seeing exciting new opportunities regularly.
What do you dislike about the product?
It’s not perfect - emerging brands aren’t always in the database which prompts us to turn to other tools like LinkedIn. But it remains extremely valuable and the first place we look for prospect information.
What problems is the product solving and how is that benefiting you?
The buyer intent and intent topics is solving a problem we didn't even know we had- when are companies researching things we offer. The ability to reach out right away and often to the exact contact that was researching is amazing.


    Martin M.

Account knowledge

  • August 11, 2025
  • Review provided by G2

What do you like best about the product?
The ability to look for additional contact information and recent events or products of interest.
What do you dislike about the product?
It would be great if the window application could make simple suggestions for updating contact information.
What problems is the product solving and how is that benefiting you?
Technology knowledge and additional contact information. Some of my accounts have little market intelligence events. Some buyer intent is from 3 to 4 years old. Auto Dialer skips the extension so I have to manually type it. Some direct phone numbers are either outdated or have changed.