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Reviews from AWS customer

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8,265 reviews
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External reviews are not included in the AWS star rating for the product.


    Consulting

Overpriced, poor data, no ROI!

  • September 25, 2025
  • Review provided by G2

What do you like best about the product?
Nothing, this is a terrible service, very misleading.
What do you dislike about the product?
My review of ZoomInfo is that it’s an overpriced, misleading service with poor data quality, high bounce rates, and aggressive contracts that trap customers without delivering real ROI. They lied to me on my sales call and said that their bad reviews were from competitors when I ended up having the same experience.
What problems is the product solving and how is that benefiting you?
It solved no problems and in fact created many problems including the tremendous waste of time, money, and resources it caused.


    KharanKumar R.

ZoomInfo Sales for market research analytics

  • September 25, 2025
  • Review provided by G2

What do you like best about the product?
ZoomInfo Sales helps us to take the company profiles and their details for our business increase purpose which is easy for us to get data and have contact informations.
What do you dislike about the product?
Few time ZoomInfo Sales provide wrong informations which would affect the business.
What problems is the product solving and how is that benefiting you?
ZoomInfo Sales solve the problem by providing the contact information of specific top person of company and so that we benefit by getting project demos and further process.


    Ferenc L.

An essential for lead gen

  • September 25, 2025
  • Review provided by G2

What do you like best about the product?
Overall it has one of the best lead quality, search functions and easy straightforward to use. Thanks to the account manager our support is responsive and constant. As we use it every day it is crucial for us to be a top performing tool.
What do you dislike about the product?
Linkedin contact info and phone numbers are not very reliable around 50% of the time, when it comes to account or prospect data.
What problems is the product solving and how is that benefiting you?
It helps our team to quickly and easily gather and transfer prospect contact info, even search for intent data which is greatly benefiting the workflow and thanks for the integrations, saves time transferring data.


    Aman J.

Best Tool to extract the details of client

  • September 24, 2025
  • Review provided by G2

What do you like best about the product?
As an SDR, ZoomInfo has been a game-changer for prospecting. The huge, updated contact database helps me quickly find decision-makers, and the Org Chart view makes it easy to understand reporting structures. I also like the intent data, which shows which companies might be in the market for our solution. The CRM integrations save me a lot of manual work by letting me push contacts directly into my outreach sequences.
What do you dislike about the product?
Some contact details can be outdated or incomplete, especially for niche industries. The credit system runs out quickly if you’re doing high-volume prospecting, and the pricing can feel steep for smaller teams. It also takes a little time to fully learn all the features.
What problems is the product solving and how is that benefiting you?
ZoomInfo Sales has made prospecting so much easier. I get accurate contact info, direct dials, and company insights in minutes, plus intent data that shows which accounts are actively looking for solutions.

Because of this, I save around 5 to 6 hours a week on research and have boosted my meeting booking rate by about 20%. It also keeps our CRM clean, so my outreach is more focused and effective.


    Krista R.

High impact prospecting, limited flexibility

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
The platform's data enrichment and segmentation capabilities are particularly impressive. It is not just about having access to contact information it is about having accurate real-time intelligence that integrates well with existing CRM workflows. It has got to streamline prospecting with precision. Knowing when a customer is actively researching a solution in my space allows for timely outreach which can significantly improve conversion rates. I can target leads based on very specific criteria which helps the sales teams avoid wasting cycles on low-fit prospects.
What do you dislike about the product?
i would like more flexibility in how data is exported and visualized. built in reporting tools are decent but they don't always support the kind of custom metrics or dashboards that my tech team might need.
What problems is the product solving and how is that benefiting you?
In-house platform records were stale, contacts had moved roles companies had restructured and i had no automated way to keep data fresh. With zoominfo's enrichment tool i can automatically update contact and company record, it sync the change in moves to new roles ensuring the outreach stays relevant and timely.


    Manufacturing

When you need to get in touch with the right people, this is the tool.

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
Lots of ways to search for data, companies, contacts, etc.
What do you dislike about the product?
On occasion, contact into isn't up to date.
What problems is the product solving and how is that benefiting you?
Finding companies and contacts that are new to me.


    Hooman K.

Expensive Contact Data Provider

  • September 22, 2025
  • Review provided by G2

What do you like best about the product?
The contact data is solid, and the functionality works well. Easy to use, implement, customer support is good, and you can get a lot of productive daily use out of this. It also integrates well with the rest of the sales & marketing tech stack.
What do you dislike about the product?
It's incredibly expensive. Might be different now, but you're effectively paying 10x the cost of their competitor at ~$10,000 annual/seat.

That's from 4-5 years ago, they might be charging more now.
What problems is the product solving and how is that benefiting you?
Zoominfo provides sales intelligence - B2B contact data for sales outreach (prospecting filters, email data, phone number data, links).


    Maithili M.

A perfect software for data

  • September 20, 2025
  • Review provided by G2

What do you like best about the product?
Zoominfo has helped the sales teams alot in finding good leads and data. Because of this we have been able to meet our targets and gain good revenue for the compamy. We use zoomInfo sales everyday. It is very easy to use and understand. Whenever we have faced any issue the customer support is very helpful. The implementation and intergration of the product was very smooth. The number of features like lead gen, data,Analytics & Reporting etc are very useful.
What do you dislike about the product?
Nothing as of now. We really love using this software.
What problems is the product solving and how is that benefiting you?
ZoomInfo has helped us in finding the right data and leads for our company. Because of the software we have been able to meet our targets and close good deals.


    Kia S.

A game changer for sale development lead

  • September 19, 2025
  • Review provided by G2

What do you like best about the product?
Zoominfo data base save me time and effort in finding potential leads. Helps by reaching the right people with the right message
What do you dislike about the product?
While zoominfo data is generally reliable, occasionally inaccuracies or outdated information hinder sales effort
What problems is the product solving and how is that benefiting you?
The platform helps identify key decision-maker and stakeholders enabling more effective outreach


    ashail h.

I like zoominfo

  • September 19, 2025
  • Review provided by G2

What do you like best about the product?
like how easy it makes it to find the right contacts and get accurate info quickly.
What do you dislike about the product?
Sometimes the info isn’t fully up to date, so I have to double-check it.
What problems is the product solving and how is that benefiting you?
It helps me quickly find the right decision-makers and their contact details, which saves a lot of time and makes outreach more effective.