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BugSnag for AWS

SmartBear Software

Reviews from AWS customer

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External reviews

33 reviews
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External reviews are not included in the AWS star rating for the product.

    Financial Services

BugSnag filled the needs for our frontend subproduct

  • May 03, 2016
  • Review provided by G2

What do you like best about the product?
I, as a developer mainly doing frontend, enjoyed the simplicity of adding tracking to our Angular app (we did it slightly differently from how it was suggested, though, we decorated the log provider to send any error level message as an error). The integrations (with Slack) are nice.
What do you dislike about the product?
Some issues that are probably on our side – we keep seeing local errors there (but not always), probably a bug in our check which environment it is, but TBH, it doesn't really bother that much because we can sort by Production or Live.
What problems is the product solving and how is that benefiting you?
BugSnag allowed us to easily understand if a release is faulty as we saw spikes of certain errors. This allowed us to react faster to failing and improve our users' experience.

    Verified User in Financial Services

BugSnag at a startup

  • April 29, 2016
  • Review provided by G2

What do you like best about the product?
Production error monitoring, automated ticket creation, understanding the impact of the bug
What do you dislike about the product?
The new UI, error grouping algorithm is not very accurate, especially for JavaScript.
What problems is the product solving and how is that benefiting you?
How do bugs impact our customers, faster detection, faster fixing.
Recommendations to others considering the product:
We partly switched from BugSnag to Rollbar. Loving it.

    David C.

Reliable and convenient alerts, with awesome interface

  • March 19, 2016
  • Review provided by G2

What do you like best about the product?
- Alerts come via email when error happens and it's been quite reliable for these past year.
- This might be subjective, but the interface is really good compared to their other competitors.
- They have a really reasonable free-tier plan
What do you dislike about the product?
It would be nice if they could also monitor background jobs.
What problems is the product solving and how is that benefiting you?
Our development team gets an alert before our tester notifies us when an error is discovered. This really helps to put things in context, and understand the tester why they submit what they submit, what is the expectations, and really shortens the fix-and-check cycle.
Recommendations to others considering the product:
NewRelic

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