Sold by: SmartBear SoftwareÂ
Deployed on AWS
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BugSnag for AWS enables full stack application monitoring so developers can pinpoint exactly where an issue resides and quickly determine the root cause and priority. With error monitoring, performance monitoring, and distributed tracing, it provides rapid insights into the health, performance, and stability of your application. BugSnag for AWS lets you prioritize issues so you can resolve them quickly and provide customers with the best user experiences.
Overview
SmartBear's BugSnag is a developer-first observability tool that helps teams monitor, troubleshoot, and optimize application performance and stability across every layer of the stack - from real user interactions to backend systems. Built for speed and simplicity, BugSnag empowers engineering organizations to gain visibility into application health, reduce mean time to resolution (MTTR), and accelerate release cycles with confidence.
With support for real user monitoring (RUM), backend performance monitoring, error tracking, and distributed tracing, BugSnag offers a unified solution to identify, diagnose, and resolve issues faster. Whether you're managing mobile apps, web applications, or other platforms, BugSnag delivers granular insights into latency, reliability, and user experience without the noise. Built-in customization features including custom filters, bookmarks, targeted error views, and configurable notifications, help teams tailor the product to their unique workflows and priorities. Dynamic sampling helps avoid overages and surprise monthly bills while allowing teams to get the insights they need.
Flexible deployment options, including an on-premise version of BugSnag, let organizations address needs around compliance, security, and data residency. Dedicated support resources and expert guidance ensure long-term app performance and stability. With prebuilt dashboards, flexible alerting, and deep context across frontend and backend systems help developers focus on what matters most: delivering stable, high-performing software.
Highlights
- Keep your applications healthy and stable to meet business goals around revenue, customer retention, and brand reputation. BugSnag's error tracking helps developers quickly identify and fix issues with breadcrumbs and get the information you need with custom metadata, so you can stop getting lost in logs and make data-driven decisions about release quality.
- Quickly identify and resolve performance issues whether they're on the frontend or backend with key metrics around CPU usage, memory consumption, and rendering metrics. And by dynamically sampling performance data, BugSnag lets you obtain the user insights you need without cost overruns and surprise bills.
- Distributed tracing establishes the root cause of performance bottlenecks, such as slow running database queries or inefficient query patterns, and shows how backend errors might be impacting user experience.
Details
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Deployed on AWS
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Pricing
Free trial
Try this product free according to the free trial terms set by the vendor.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
BugSnag Error 100,000 Events/Day | BugSnag Error 100,000 Events/Day - 1 Year Subscription | $12,719.00 |
BugSnag Performance 150M Spans/Month | BugSnag Performance 150M Spans/Month - 1 Year Subscription | $12,829.00 |
Vendor refund policy
Our refund policy can be found in the SmartBear Terms of Use: https://smartbear.com/terms-of-use/Â
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
SmartBear offers you multiple support options for enabling your success with BugSnag: viewing product documentation, participating in our Community Forums, or by submitting a ticket to our Customer Care team. To get started with BugSnag, use the SmartBear Academy:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
0 ratings
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32 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Aakash C.
Intuitive Dashboard and Effortless SDK Integration
Reviewed on Nov 06, 2025
Review provided by G2
What do you like best about the product?
I like the dashboard, the searchability it offers and the metrics it defines.
The SDK integration and configuration is also super smooth and easy to work with.
The metrics, tooling and user interface of the dashboard is the best thing I like about them. It's not clunky or cluttered, everything has a meaning and it's displayed in the right places, where you'd expect them.
The SDK integration and configuration is also super smooth and easy to work with.
The metrics, tooling and user interface of the dashboard is the best thing I like about them. It's not clunky or cluttered, everything has a meaning and it's displayed in the right places, where you'd expect them.
What do you dislike about the product?
I think the settings page could do well with a few more options, but it's all good nonetheless.
What problems is the product solving and how is that benefiting you?
We have configured it for all environments and that helps us catch bugs early even during development or QA cycles, that's a huge benefit overall.
We also report custom errors in our try-catch blocks and the SDK neatly organises them as tabs.
Breadcrumbs is another useful feature that we often use - it helps a lot in tracking the actions a user took and events that happened in the background leading to the issue.
We also report custom errors in our try-catch blocks and the SDK neatly organises them as tabs.
Breadcrumbs is another useful feature that we often use - it helps a lot in tracking the actions a user took and events that happened in the background leading to the issue.
Gideon A.
Reliable crash reporting that saves debugging time
Reviewed on Jul 08, 2025
Review provided by G2
What do you like best about the product?
Real-time error notifications help us catch issues before users report them, and the detailed stack traces make debugging much faster
What do you dislike about the product?
"Would like more customization options for alerts, but the default settings work well for most cases
What problems is the product solving and how is that benefiting you?
The detailed stack traces and error context provided by Insight Hub have dramatically reduced the time our development team spends debugging issues. Instead of trying to reproduce bugs based on vague user reports, we get precise technical details that lead us straight to the root cause
Rodolfo I.
Great service for monitoring and tracking bugs
Reviewed on Sep 23, 2024
Review provided by G2
What do you like best about the product?
It has many useful filters and a robust solution regarding tracking and monitoring bugs, crashes, error, etc. For your APPs releases
What do you dislike about the product?
It has not IA integrations yet; I'm aware that their team is already working on this.
What problems is the product solving and how is that benefiting you?
It helps to track,prioritize, and identify any bug in each release
Jessica S.
Great product
Reviewed on Feb 28, 2023
Review provided by G2
What do you like best about the product?
I only go in to confirm if an error is throwing a bug. Dev has set up separate areas for mobile and web. The gui is very user friendly and it's easy to get the url for the bug I'm looking at to provide to a dev.
What do you dislike about the product?
It's very technical wording on the bugs, so not a lot of information can be gleaned by a lower level user. The site has to be customized and whatever you are tracking has to be coded to throw errors and log them here.
What problems is the product solving and how is that benefiting you?
It allows dev to create additional bugs to log and review. You can assign bugs to be handled by teams. URLs to direct you to a specific bug can be added to tickets externally to show you the error.
Accounting
Unexpected Change in Pricing
Reviewed on Nov 23, 2022
Review provided by G2
What do you like best about the product?
Its okay for tracking bugs for react native
What do you dislike about the product?
Rather than charge for overages they will automatically jack up your monthly price without asking. Went from $70 to $280 for our monthly bill.
What problems is the product solving and how is that benefiting you?
Production warnings and bugs