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BugSnag for AWS

SmartBear Software

Reviews from AWS customer

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External reviews

31 reviews
from

External reviews are not included in the AWS star rating for the product.

    Josh E.

Great monitoring service

  • October 18, 2019
  • Review provided by G2

What do you like best about the product?
Supports lots of platforms. Displays caught and uncaught errors together. Lots of flexibility in what you can attach to an error for metadata. Also supports native mobile platforms very well, which makes it easy to put client and server monitoring all in one place.
What do you dislike about the product?
Monthly event limits are low. When a spike occurs, sometimes events get dropped, which can mask other problems or make it difficult to determine when the problem is resolved.

Also, for mobile events, they get presented at the time they are sent, not the time they actually occurred. For servers that are always online, this is rarely a problem. But for mobile devices which may be offline for hours before they can transmit Bugsnag events, this can cause a lot of confusion when a problem is resolved and old events keep rolling in.
What problems is the product solving and how is that benefiting you?
All sorts of problems. Bugsnag events are useful for debugging hard-to-debug problems, detecting errors or inconsistencies in production data, we even used it to monitor the quality and consistency of responses returned by our API by implementing Bugsnag on our clients.

    Sports

Extensive bug detection tool

  • May 04, 2019
  • Review provided by G2

What do you like best about the product?
The easy setup process and catching the full stack trace of the error occurred is the main feature I like. Also you can integrate multiple apps to notify ( I have integrated slack ) to quickly find the bugs before our users do.
What do you dislike about the product?
Almost nothing, The free plan offers many out of the box features which are pretty good.
What problems is the product solving and how is that benefiting you?
Using it in our app to identify bugs faced by our users

    Government Administration

Great easy to use tool

  • July 13, 2018
  • Review provided by G2

What do you like best about the product?
Bug snag is very intuitive and resolved so many problems for me.
What do you dislike about the product?
Nothing really. Maybe a nicer platform would be nice.
What problems is the product solving and how is that benefiting you?
Project planning

    Roland M.

Deliver high quality software with bugsnag

  • February 28, 2018
  • Review provided by G2

What do you like best about the product?
The excellent function of automatic application diagnostics. It checks your application and makes a log of errors. You can easily view their frequency and how much the user has suffered from this error. Bugsnag simplifies your work with bugs, you can group them, track or solve one click of the mouse.
What do you dislike about the product?
After the upgrade, the user interface became a bit uncomfortable. I think it's because I'm used to the old version. In the rest the service is excellent.
What problems is the product solving and how is that benefiting you?
We use bugsnag to monitor errors in mobile applications. We have a small development team and this service is so good for us. We integrated our project with bugsnag in just one day. The support team helped us very much.
Recommendations to others considering the product:
This service has a two-week free version. We searched for a suitable service for a long time and stopped our choice for bugsnag. It is very simple to use and performs all the tasks assigned to it.

    Adolfo T.

Bug's checking in one place

  • February 01, 2018
  • Review provided by G2

What do you like best about the product?
Excellent filtering error and notification of new messages. Bugsnag simplifies the categorization errors and easily integrates with tracking and command problems sending messages.
Bugsnag is very easy to set up and maintain; It has powerful search capabilities and slotting mechanisms with lots of additional information. It holds everything you need to know about errors that it monitors, and comes with API and data export capabilities for use in dashboards, etc.
What do you dislike about the product?
I would like to specifically note that many functions of this service are not documented well.
What problems is the product solving and how is that benefiting you?
We just use it for error notification. Further debugging was not really useful, thanks to Bugsnag.
Recommendations to others considering the product:
A strong solution for the company which developing own software and have own quality assurance engineers. It is a big bug finder and has really fast work to address them. A good platform for automated diagnostics.

    Kraig P.

A good option for your project

  • January 31, 2018
  • Review provided by G2

What do you like best about the product?
I like that I can use just one application to control errors of web sites, mobile and server applications. You always see a graph in front of your eyes with complete information about your projects. With BugSnag, we began to respond faster to errors and quickly eliminate them. There is an opportunity to test every release and choose whether to publish it.
What do you dislike about the product?
Not very clear manual, I did not find a description of some functions. We often have problems with the error-correction algorithm on JS.
What problems is the product solving and how is that benefiting you?
We have more time to deal more with new chips and the addition of new functionality. Monitoring errors now does not take so much time, and their correction has become much easier. We use it for different platforms (JS, PHP, React and some others).
Recommendations to others considering the product:
The product's durability is not large and fully pays off its functionality. You should try it.

    Del R.

Focused on error monitoring.

  • January 28, 2018
  • Review provided by G2

What do you like best about the product?
The fast way to capture unhandled and processing mistakes. great that I can automatically collect diagnostic information. Also, I guess the more important step that I can see how many times an fault happens.
What do you dislike about the product?
A wonderful and useful tracking system which works very well. I'm glad that I can take very helpful advice from support service. Product work right and doesn't have any bad issues.
What problems is the product solving and how is that benefiting you?
We like the idea of make problems in our issue tracker of choice immediately from that platform. We like that all mistakes in this solution are automatically marked as fixed in our error tracker, and vice versa. Big help for our team.
Recommendations to others considering the product:
With this platform, you will always have a good system of manage workflow more effective. Also, you will be informed of regressions when resolved mistakes come back again. The better way to diagnose and solve errors in very short time.

    Vita M.

The powerful error control.

  • January 13, 2018
  • Review provided by G2

What do you like best about the product?
For me, it is a very easy way to automatically collect diagnostics. Working well with web and mobile which really suit me so much. I can see all situation about errors by first reason. Also, I have a chance to track release health.
What do you dislike about the product?
I don't have any bad issue with this software. But explanation about working tools should be more simple. Generally the productivity of that platform doing everything that we need.
What problems is the product solving and how is that benefiting you?
Perfect that we have a much better monitoring system for the mistake. Much easy to know the way from where errors come from. We guess it is the best solution which helps us to solve an error. Wonderful to work with the clear way and with no harm.
Recommendations to others considering the product:
The software is really very powerful. Will always give you the best picture of errors. So you will know from where they come and how you should solve them. I guess you will enjoy working with automatic diagnostic. I recommend it to you.

    Dorice F.

Good and useful software.

  • December 21, 2017
  • Review provided by G2

What do you like best about the product?
I like the way of creating a good software for me and my users. Its always was good to have diagnostic. Also, I like to find and resolve our mistake direct. Better to solve than make them grow.
What do you dislike about the product?
Honest,I like everything on this software. Really works well and right. Everything that I need I have. Very good skills which are easy to use and understand.
What problems is the product solving and how is that benefiting you?
Great ability to work on our mistakes. Good and clear work of our team can bring a good way to increase our work. The good helper to find problems. Always good to have a good support.
Recommendations to others considering the product:
The strong solution for the company. Very good to work with. Great finder of mistakes and fast work on solving them. Very good platform for automatic diagnostic.

    Russell P.

Monitoring for software

  • December 05, 2017
  • Review provided by G2

What do you like best about the product?
Gives me straightway to develop software quality for my users.Also, I can easily and automatically pick diagnostics. And fix group mistakes by basis cause.
What do you dislike about the product?
Nothing to say bad about that software. Everything is correct with that one. The platform works for our needs.I have people who like to use it too.
What problems is the product solving and how is that benefiting you?
Helps to all my team working right. Also if we are having an error. I have a chance to find it and at the right time to fix them. So we see how our performance at work can increase.
Recommendations to others considering the product:
The great Software for a company and any working team. Strongly works to resolve our mistakes. Perfect that we have the ability for automatically collect diagnostics. Evaluating the influence of each mistake.I recommend it to have.

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