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    Harshit S.

The best client engagement tool

  • May 02, 2024
  • Review provided by G2

What do you like best about the product?
We can analyse and act on the trends in real time be it for campaigns or client issues.
What do you dislike about the product?
Cards is not up to the mark.. needs revamp
What problems is the product solving and how is that benefiting you?
Client trends and analytics


    Financial Services

Personalized experiences, In-depth analysis, ease of use

  • April 30, 2024
  • Review provided by G2

What do you like best about the product?
Moenagage provides in-depth analytics on user's behaviour in the app which helps us improve our campaigns & our product overall. For eg: Using Behaviour & funnel analytics on Moengage, we were able to identify that our clients prefer to analyse a stock before placing their orders, which made us change our order placement journey from direct redirection to now routing the user via the company analysis(Quotes) page.

Moengage also allows hyper-personalisation by use of various user attributes which enhances the customer's experience on the app.

Also the customer support is usually pretty quick at helping us with our issues/queries.
What do you dislike about the product?
The AI tools being provided do not seem to be well trained yet, and sometimes throw random responses, this could be improved.

There are issues related to certain channels like In-app which is an important channel for us.

Flutter support must be improved upon.
What problems is the product solving and how is that benefiting you?
Multi-channel marketing: Reach customers across various channels like email, push notifications, SMS, in-app messages, and social media all from a single platform.

Customer segmentation: Group customers based on demographics, behavior, and interests to tailor messaging for better relevance.

Customer journey mapping: Visualize the entire customer journey across different touchpoints to understand how customers interact with your brand.


    Kishan R.

I am using Moengage day in and day out as a part of Growth team. I do data and campaign analysis.

  • April 30, 2024
  • Review provided by G2

What do you like best about the product?
- Data Analysis is very easy.
- Support is superb.
- New feature request are delivered pretty fast.
What do you dislike about the product?
- There are a lot of issues related to In-App campaigns which needs to resolved at product level on priority as it is the most useful channel for my business.
- Flutter support can be improved.
What problems is the product solving and how is that benefiting you?
More relevant communication: MoEngage helps us understand your behavior and preferences. This allows them to send messages and promotions that are more likely to interest you, instead of generic blasts.

Improved customer experience: By understanding user journey, we can anticipate our needs and provide a smoother experience. This could mean things like receiving helpful tips at the right time or getting personalized recommendations.

Reduced marketing clutter: MoEngage helps us target you with the right message at the right time through the right channel. This can lead to less overall marketing communication, making it less intrusive for you.


    Consulting

Moengage has helped us increase conv. rate by 33%

  • April 30, 2024
  • Review provided by G2

What do you like best about the product?
I liked the way it integrates with any CRM and softwares.
What do you dislike about the product?
Moengage needs to add some AI features with autosave of flow, campaign and email templates
What problems is the product solving and how is that benefiting you?
Most of the leads we acquire never respond to our phone calls so we send them automated emails, whatsapp and SMS.


    Financial Services

Fulfilling our requirements

  • April 29, 2024
  • Review provided by G2

What do you like best about the product?
Helped in engaging with users at different instances thus improving retention.
What do you dislike about the product?
It can become better in analytics as we can't download data of event with its attributes
What problems is the product solving and how is that benefiting you?
We can track user journey and notify them at any drop off based on our needs. In-app feature helps us promote our campaigns easily


    Conseil

Outil incroyable pour l'automatisation du marketing

  • April 29, 2024
  • Review provided by G2

Qu'aimez-vous le plus à propos de the product?
Moengage est très facile à utiliser et à mettre en œuvre.
Que n’aimez-vous pas à propos de the product?
Je n'ai rien à reprocher à Monegage grâce à l'incroyable service client.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Monegage aide à cultiver des prospects dans plusieurs entonnoirs.


    Rishabh J.

Moengage is the best tool I have used for Marketing Automation

  • April 27, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use, integration and implementation
What do you dislike about the product?
There's isn't such dislike about Moengage
What problems is the product solving and how is that benefiting you?
We're to revive our 30% of the dead leads


    Conseil

Moengage s'intègre parfaitement avec n'importe quelle base de données.

  • April 27, 2024
  • Review provided by G2

Qu'aimez-vous le plus à propos de the product?
Moengage est le plus utile pour segmenter des données sur des points de détail.
Que n’aimez-vous pas à propos de the product?
Il n'y a rien en soi que je n'aime pas à propos de Moengage.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Moengage nous aide à envoyer des e-mails, WhatsApp et SMS aux étudiants.


    Conseil

Meilleur logiciel d'automatisation du marketing pour communiquer avec la base de données

  • April 27, 2024
  • Review provided by G2

Qu'aimez-vous le plus à propos de the product?
Facile à utiliser et à mettre en œuvre. Support client incroyable et nombreuses fonctionnalités.
Que n’aimez-vous pas à propos de the product?
Bien que tout soit bien, quelques fonctionnalités d'amélioration peuvent être ajoutées.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Moengage nous aide à gérer et à commercialiser auprès de la base de données.


    Conseil

Merveilleux outil pour envoyer des communications marketing

  • April 26, 2024
  • Review provided by G2

Qu'aimez-vous le plus à propos de the product?
La gestion de la base de données clients est incroyable.
Que n’aimez-vous pas à propos de the product?
plus de fonctionnalités que nous avons recommandées au support client
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
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