Sign in
Sign in
or
Create a new account
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

MoEngage - Intelligent Customer Engagement Platform

MoEngage | 1

Reviews from AWS Marketplace

0 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

505 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Silvi K.

It was a seamless experience with the team

  • October 29, 2020
  • Review verified by G2

What do you like best about the product?
Coordination and helping nature. If things are on priority, they do understand the urgency.
What do you dislike about the product?
I suggest that if anything has been accidentally added in the user attributes, the platform should have the capability to remove those by some checks.
What problems is the product solving and how is that benefiting you?
We are trying to use one single platform to leverage out the functionalities provided at the best. Example a large user base can be target using this single platform.
Recommendations to others considering the product:
It's a good platform to send out communications/nudges to the large user base.

    Education Management

Best tool for communicating with your clients

  • October 27, 2020
  • Review provided by G2

What do you like best about the product?
I love the fact that I have the ease of access to all possible communications that I can conduct with the users of my platform. Also, the interface at Moengage is quite user friendly, most of it is self-explanatory.
What do you dislike about the product?
Data uploads and archives could be more organized
What problems is the product solving and how is that benefiting you?
I have the benefit of targeting different set of audience at different point of actions, Morever the ease of communicating via different kinds of campaigns makes it altogether more dynamic
Recommendations to others considering the product:
If you want a reliable platform to stay connected to your user base, look no further.

    Mishtha W.

Amazing Support Team

  • October 22, 2020
  • Review provided by G2

What do you like best about the product?
The tech support to answer any and every question at anytime.
What do you dislike about the product?
Takes some time to understand and use the platform well
What problems is the product solving and how is that benefiting you?
Marketing automation. easy campaign set up and push

    Antony H.

Detailed reports and nice templates.

  • October 20, 2020
  • Review provided by G2

What do you like best about the product?
The reporting and templating tools are very well designed and easy to use. It has the ability to send our campaigns to multiple platforms at the same time. API integration is not a problem. It is highly customizable in many ways. The interface is simple and intuitive and has a very clean design. Setup with email is quick and seamless.
What do you dislike about the product?
The templates are not fully customizable and they do not have as many as we would like, becoming a bit uncomfortable when working, it is a minor problem but it would be nice to have more variety. However, we have no other complaints regarding this software.
What problems is the product solving and how is that benefiting you?
The use of MoEngage streamlines the activities that we develop every day because we save a lot of time thanks to its analysis and sales management. The push notification service helps us to prioritize the problems that arise on a daily basis, it is really effective for our work team. Thanks to this tool, we have managed to increase customer acquisition and improve the quality of our advertising campaigns.
Recommendations to others considering the product:
MoEngage has changed our lives and has taken our company to a higher level in which our customers and employees are happy with the effective development of all our services. This tool is responsible for enhancing and making it much easier to attract prospects to future clients. The customer service they offer is good, they listen to us and solve our problems. The price is totally fair for the service they offer, we cannot do less than recommend them.

    Ayush B.

Notification Delivery % and conversion goals

  • October 15, 2020
  • Review verified by G2

What do you like best about the product?
The enhanced delivery % helped us to reach to the wider audience and helped us with the increased nudge also features for reaching out to lower end mobile phones and redmi mobiles helped us to grow our video view conversions
What do you dislike about the product?
While adding multiple and and or i can just choose end all of AND operation or all of OR operations cant use it all in case while creating a segment
Notification clicked event should have hour based attribute so that we can target the users through that as well
What problems is the product solving and how is that benefiting you?
Wider reach and grow our video views as a KPI for us and target users in a segmented manner is the main goal
Recommendations to others considering the product:
Good for segmentation and creating periodic campaigns also allows features which are flow based and requires a trigger based nudge - Lacks the ability to create automated programs whose event doesn't exist (internal data based program)

    Kasper C.

Marketing By app !!

  • October 13, 2020
  • Review provided by G2

What do you like best about the product?
It is incredible to think about carrying out digital marketing through an application over the phone, I am very happy with MoEngage it has allowed us to show our campaigns and advertisements Through opinions, forms, campaigns that are carried out through networks from the use of your application It has been a great key point to show advertisements through emails but sent and carried out through an app, its system and configuration are pleasant.
What do you dislike about the product?
I have no problem regarding the system, however I think I could improve some features in order to expand the service, we understand that MoEngage is a telephone marketing system, that is, most of the campaigns are handled by the app, however if it is extended a little more software or web can get to use much more continuous.
What problems is the product solving and how is that benefiting you?
It solves the main marketing problem and we can do it from the same device, so for me it seems incredible how an app works and make a marketing process quickly and efficiently, we have no problem using a mobile system seems much more to me. I practice and carry out a marketing process can be simple. I like the system and I find it effective.
Recommendations to others considering the product:
I definitely recommend the system, it has worked, we have seen results, the tool and features are complete, if compared to web systems, it can be said that it reaches a more practical level, our main objective was to carry out marketing and that app allows it to perform and fulfill this function.

    Financial Services

Moengage has been a great tool for enhancing our email capabilities.

  • September 30, 2020
  • Review provided by G2

What do you like best about the product?
- excellent after-sales/customer service. the assigned account managers have been very helpful in answering all our queries
- monthly/quarterly reviews helps to give us a sense of how our emails have been performing versus other industry or global standards
What do you dislike about the product?
- options for extracting reports may need improvement
What problems is the product solving and how is that benefiting you?
- how to maintain our email reputation
- how to improve our open and click-to-open rates

    Thinh V.

One of the Best Segmentation and Personalization Suite

  • September 23, 2020
  • Review verified by G2

What do you like best about the product?
1. Custom Segmentation & Personalization - Using MoEngage’s customer segment, I can collate and analyze customer data. This helped me and my team curate and personalize the user experience by matching the customer demand to the available property.
2. User Paths - We love MoEngage’s User Path Analysis in the form of purchase path and uninstall path analysis to understand steps taken by a user before making a purchase and the pattern of users who uninstall the app respectively.
3. One dashboard for analytics and engagement - We can use the data insights and engage with our customers across channels such as push notification, email, and in-app push.
What do you dislike about the product?
Nothing as of now. We are seeing huge improvements in the engagement rate (60% Boost) after onboarding MoEngage.
What problems is the product solving and how is that benefiting you?
We had a basic engagement strategy that they were running using a marketing automation platform. However, this platform had its limitation due to which the brand observed different shortcomings. After switching to MoEngage we were able to:
Increase conversions by offering more personalized communication
Grow user engagement by connecting all engagement channels
Boost DAUs/MAUs by improving user engagement
Recommendations to others considering the product:
Go ahead, Moenage will be your good choice as mine.

    David V.

Moengage analysis and punctual support !!

  • September 21, 2020
  • Review provided by G2

What do you like best about the product?
Moengage allows the company to improve communication with customers through a prior analysis of their behavior, this gives us the opportunity to improve the customer experience in order to retain it. It also contains very versatile tools with easy handling. We feel comfortable using Moengage, we carry out a clean and organized customer segmentation.
What do you dislike about the product?
Our established objectives have been met, our experience has been gratifying for the entire work team, however the support is a bit slow, if this improves the platform could be much better. When compared to other software, moengage is one notch above.
What problems is the product solving and how is that benefiting you?
We use moengage in our company to improve our communication with clients, we also carry out a personalized segmentation created by user attributes and their behavior and then customize campaigns at scale. our marketing department has a more fluid work and increased its performance. The campaigns we carry out through e-mail allow us to obtain a greater reach of clients, we optimize our time and simplify work. We have had exponential growth, thanks to the good results obtained with this platform, without a doubt it was the best choice. It is easy to use, it is fully scalable, and its tools and functions allow for a fluidity of work.
Recommendations to others considering the product:
It is a very good option for companies, you will have exponential growth thanks to the tools and functions that provide a more simplified and fluid work, in addition to optimizing the time of the entire team. You will have a greater acquisition of potential customers through personalized campaigns. You will send the appropriate information to each client since you will also have an analysis of all their behavior. We totally recommend it.

    Rizki Porman S.

light application

  • September 09, 2020
  • Review provided by G2

What do you like best about the product?
Push Notification for segmented customer
What do you dislike about the product?
find one customer not by search box, but need to create segment first
What problems is the product solving and how is that benefiting you?
Marketing, more customer will find out the latest update/promo from our Product

showing 411 - 420