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helpful tools
What do you like best about the product?
the features and the team very helpful for our business
What do you dislike about the product?
some features still on process of testing from moe team
What problems is the product solving and how is that benefiting you?
automation flow and smart trigger solve the problem to reach people with low effort
One of Moengage user
What do you like best about the product?
Easy Reporting and a Very supportive team to fulfil our needs
What do you dislike about the product?
Almost everything is okay so far, even sometimes there are some bugs along the way
What problems is the product solving and how is that benefiting you?
User open fiter and also the flow that Moengage have for Marketing Automation
Engagement Tool that Helps us Reach our Customer on a Deeper Level
What do you like best about the product?
Moengage is a user-friendly tool that helps us create a more comprehensive strategy for reaching our customers. Thus, Moengage help us bring more growth and communicate better with our customer throughout all their journey.
What do you dislike about the product?
Some minor functions still feel missing on Moengage, but they're truly listening to our feedback and strive to give the best experience throughout their products.
What problems is the product solving and how is that benefiting you?
Customization and Personalization in terms of communication throughout our platform, ease of use, especially on A/B testing our communication channels such as email, push notification and In-app.
One stop Solution.
What do you like best about the product?
User friendly and gives very useful insights. It's very easy to access and has a very friendly interface. It provided wide range of platforms under one roof and hence is a great platform to use.
What do you dislike about the product?
Sometimes, technical errors are being faced which we tackle and team is working actively to resolve the issue completely and has done a great job for resolving the issues.
What problems is the product solving and how is that benefiting you?
MoEngage has helped us in getting better insights of campaigns, and has a very interactive user interface.
Great CRM tool for start-ups
What do you like best about the product?
1. Ease of use
2. Funnel Analytics
3. Account manager support
2. Funnel Analytics
3. Account manager support
What do you dislike about the product?
1. Most of the new features are paid hence cannot be tried to test the usage
2. Customer support takes too long to resolve issues
2. Customer support takes too long to resolve issues
What problems is the product solving and how is that benefiting you?
1. Personalisations helps increase app stickiness
2. Better user analytics
3. Automation of response against user activities
2. Better user analytics
3. Automation of response against user activities
Moengage - A Game-Changer for Digital Communication
What do you like best about the product?
MoEngage is its user-friendly and intuitive platform, which allows for personalized and targeted communication through push notifications, SMS, and WhatsApp. Additionally, customers appreciate MoEngage's excellent customer service and support, which is quick, professional, and courteous. MoEngage's segmentation feature, which enables businesses to target specific groups based on their behavior and preferences, is also highly valued.
What do you dislike about the product?
The pricing structure can be a bit complicated, with some features only available in higher-tier plans. Reporting and analytics features could be more robust, providing more detailed insights and visualizations. However, these are minor issues and do not seem to detract significantly from the overall positive experience that most customers have with MoEngage.
What problems is the product solving and how is that benefiting you?
MoEngage is solving several problems for businesses that need to communicate effectively with their customers across multiple channels. Firstly, MoEngage enables businesses to target the right audience by providing segmentation features that allow them to send personalized messages based on behavior, preferences, and location. This ensures that the right message is delivered to the right audience, increasing engagement and conversion rates.
First step into customer insight-led engagement
What do you like best about the product?
- Easy-to-access dashboard
- Great user insights from campaigns
- Supportive customer success team
- Great user insights from campaigns
- Supportive customer success team
What do you dislike about the product?
Template customisation for campaigns can be smoother process
What problems is the product solving and how is that benefiting you?
- It is helping me build hypersegmented campaigns around user behaviour.
- Stitching customer journey in pre and post purchase phases
- Enabling omnichannel engagement from one platform
- Stitching customer journey in pre and post purchase phases
- Enabling omnichannel engagement from one platform
MoEngage has been an enabler of robust experimentation across all our various communication channels
What do you like best about the product?
- Easy-to-use UI
- The new nested segmentation feature
- Sherpa
- The new nested segmentation feature
- Sherpa
What do you dislike about the product?
- Lack of templates on In-App
- Difficult to track campaigns in bulk without exporting on MoE
- Difficult to track campaigns in bulk without exporting on MoE
What problems is the product solving and how is that benefiting you?
MoE helps in increasing our inbound and outbound reachability of people downloading our app - this helps us drive a lot of our internal engagement KPI's
Wonderful tool for User Engagement
What do you like best about the product?
Detailed segmentation and features which help engage users in an efficient manner
What do you dislike about the product?
Not much but there are certain issues with all engagement platforms
What problems is the product solving and how is that benefiting you?
Helping us in user engagement, retention, revenue campaigns and analytics
Great tool for multi-channel CRM.
What do you like best about the product?
Advanced campaign management options, timezone scheduling, Campaign Analytics, reporting, funnels.
What do you dislike about the product?
Lack of editing options post campaign execution, limitations w.r.t. custom connectors.
What problems is the product solving and how is that benefiting you?
MoEngage is helping us drive multi channel campaigns for CRM, and has helped us improve our delivery and Click Through rates across channels like Push Notifications, Email etc.
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