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External reviews

505 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Vishu K.

Data: Lifeline for Growth

  • April 13, 2023
  • Review provided by G2

What do you like best about the product?
The core of any business has to be around data, and that's what you get with Moengage.
What do you dislike about the product?
Some glitches like timezones, duplicacy of tracking in PNs etc
What problems is the product solving and how is that benefiting you?
Customer reengagement, retention and data analytics.


    Gitna Revania H.

Moengage helps for reach a larger users!

  • April 13, 2023
  • Review verified by G2

What do you like best about the product?
Moengage technologies have aided us in creating several campaigns that span the entire user lifecycle, from the time an app is installed until the time an individual considers buying the product. We can pick which client we need to engage and where to focus the majority of our efforts the best thanks to Moengage's pre-compute data provided in the analytics and segmentation menu. With moengage's features, anything from an abandonment campaign to wishing a user a happy birthday may be completed quickly. Every time we require direction, Moengage customer success is there to swiftly inform us of the finest practices.
What do you dislike about the product?
There are so many Moengage features, and sometimes they move so quickly that we slowly can keep up. Overall, there isn't much to hate other than having to get used to the fast-paced movement.
What problems is the product solving and how is that benefiting you?
To engage users throughout the lifecycle, critical moments, big seasonal days, etc. Sending an omnichannel campaign from push notifications, email, and in-app banners can all be done with just one tool!


    Education Management

Creative

  • April 13, 2023
  • Review provided by G2

What do you like best about the product?
The ease and flow makes it really easy to engage with the platform!
What do you dislike about the product?
Personally, I haven't really come across anything negative.
What problems is the product solving and how is that benefiting you?
The best part is the customization and the UI/UX which they provide


    Mahima J.

Woderful Insights

  • April 13, 2023
  • Review verified by G2

What do you like best about the product?
The kind of user flows and funnels that can be tracked are really nice for insights. The user experience as an administrator is very good. The new features that they come up with.
What do you dislike about the product?
The plugins dont have much support on flutter in Ios build, facing issue with the notifications. Other than that i think they are coming up with solutions for the problems.
What problems is the product solving and how is that benefiting you?
I have started understanding what problems are there in the user journey flows. I understand the drop offs and also how can those be solved and improved in the coming features.


    Shankar S.

The moengage Has given a great solution to retarget to our Existing audience

  • April 13, 2023
  • Review verified by G2

What do you like best about the product?
The Segmentation & the type of campaign and cohort
What do you dislike about the product?
As of now, we have not faced any major issues with the moengage but as a technical product there should be some minor challenges which is acceptable
What problems is the product solving and how is that benefiting you?
To send the right communication to the right audience at right time with less uninstall rate


    Sairam K.

dependency on tech is reduced significantly

  • April 13, 2023
  • Review provided by G2

What do you like best about the product?
moengage is very powerful tool starting from customer acquisition to engagement offering personalized solutions; apart from that, i find analytics very helpful.
What do you dislike about the product?
attribution becomes quite challenging when a user is being targeted from multiple campaigns, there could be a easy way to attribute.
What problems is the product solving and how is that benefiting you?
moengage is making customer engagement easy with personalised targeting, accross different channels and different touch points.


    Mathew V.

very supportive

  • April 13, 2023
  • Review verified by G2

What do you like best about the product?
easy using system,very supportive and quick response
What do you dislike about the product?
support team need to take quick response on a complaint with time
What problems is the product solving and how is that benefiting you?
customer retention


    Financial Services

MoEngage for driving Business

  • April 13, 2023
  • Review provided by G2

What do you like best about the product?
Designing automated workflows. Event based actions and analytics real time.

Building predictive analysis and capabilities that keep getting added.

Communication across multiple channels
What do you dislike about the product?
Voice AI features being not available. Building events based funnels on moengage. Tools that can be used for identifying major drop off points and suggestions to drive conversion
What problems is the product solving and how is that benefiting you?
Drop off management and constant communication with customer to drive conversion. Currently we had only tele assistance which requires human effort. With MoEngage this shall be automated


    M Manzoor A.

Incredible experience Growth Summit 2023

  • April 13, 2023
  • Review provided by G2

What do you like best about the product?
Just attended an incredible event! I must say, it was truly an awesome experience with a plethora of learning opportunities. I am amazed at how much I learned and how many incredible people I met. The speakers were top-notch and the activities were engaging.

For Any brand will get good insights with
Moengage.
What do you dislike about the product?
The waiting period for assistance is a little longer
What problems is the product solving and how is that benefiting you?
Customer journey


    Palak W.

Aims to reach higher than expectations

  • April 13, 2023
  • Review verified by G2

What do you like best about the product?
Insights
Analytics
Customer service
Platform UI
What do you dislike about the product?
Bloated notification numbers
Few features that takes time to release
What problems is the product solving and how is that benefiting you?
Real time campaign analytics
One comprehensive view of all the campaigns
Segmenting capability