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MoEngage has great service
What do you like best about the product?
The team is incredibly responsive and quick to address any concerns or questions you have. Their account management team is proactive and provides valuable insights to help you achieve your marketing goals. Overall, I highly recommend MoEngage for their exceptional service.
In addition to their excellent customer support and account management, I find thier UI to be intuitive and user-friendly. The platform is well-organized, making it easy for the user to navigate and find what they need.
They present data and analytics in a visually appealing way, which makes it easier for user to interpret and take action. The platform's customizable dashboards and reporting features also enable you to track key performance indicators and monitor campaign performance effectively.
Overall, MoEngage's UI is designed with the user in mind, making it easy to use and visually appealing.
In addition to their excellent customer support and account management, I find thier UI to be intuitive and user-friendly. The platform is well-organized, making it easy for the user to navigate and find what they need.
They present data and analytics in a visually appealing way, which makes it easier for user to interpret and take action. The platform's customizable dashboards and reporting features also enable you to track key performance indicators and monitor campaign performance effectively.
Overall, MoEngage's UI is designed with the user in mind, making it easy to use and visually appealing.
What do you dislike about the product?
None at the moment. I am happy at the moment
What problems is the product solving and how is that benefiting you?
MoEngage is primarily solving the business problem of customer engagement and retention. In today's competitive ladscape, businesses need to find ways to keep their customers engaged and satisfied to retain them in the long run. They offer various features that enables us to create personalized experienec for our customers.
By helping us engage and retain our customers, they are ultimately helping us to increase customer loyalty, reduce churn and drive revenue growth.
By helping us engage and retain our customers, they are ultimately helping us to increase customer loyalty, reduce churn and drive revenue growth.
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Moengage - Best Marketing Automation Tool
What do you like best about the product?
Simplicity
Integration of Colour Palletes for Notifications is one of the best feature.
RFM model and other analytic tools help in data management
Quite easy to understand and use for new learners
Customer Support is a strong factor which helps MOE lead the market in automation tools
Integration of Colour Palletes for Notifications is one of the best feature.
RFM model and other analytic tools help in data management
Quite easy to understand and use for new learners
Customer Support is a strong factor which helps MOE lead the market in automation tools
What do you dislike about the product?
Delivery Issues - Push/Emails
Cost is a major challenge for small enterprises and event storage features are expensive as compared to other available tools
Cost is a major challenge for small enterprises and event storage features are expensive as compared to other available tools
What problems is the product solving and how is that benefiting you?
MoEngage is working on improving its tech and API issues, in a way simplifying my job & ultimately drive revenue growth for my organization
Helped me in all my growth marketing at my company
What do you like best about the product?
1. Easy to use
2. Good and handy features
3. Better customer support
2. Good and handy features
3. Better customer support
What do you dislike about the product?
1. Takes time to integrate
2. Some features are too expensive
2. Some features are too expensive
What problems is the product solving and how is that benefiting you?
1. Customer Journey Mapping
2. Setting up campaigns and user flows
3. Automation and Personalization
2. Setting up campaigns and user flows
3. Automation and Personalization
MoEngage have a great product and supportive customer success team
What do you like best about the product?
Supportive and knowledgeable CSM
Marketer friendly platform with all the communication channel setup combined in just one dashboard
Keep gathering opinion from client to improve
Keep updating new feature based on the market needs
Marketer friendly platform with all the communication channel setup combined in just one dashboard
Keep gathering opinion from client to improve
Keep updating new feature based on the market needs
What do you dislike about the product?
Currently no local language helps docs
Just a few time , the process of investigating issue is time consuming
Just a few time , the process of investigating issue is time consuming
What problems is the product solving and how is that benefiting you?
Set up insight-based communication with our end user using Email, Push , InApp
Monitor campaign performance as well as key metrics of our business
Monitor campaign performance as well as key metrics of our business
Extremely user friendly and great campaign tool.
What do you like best about the product?
It allows users to manage multiple campaigns and aids in report generation with their dashboards, allowing users to easily view campaign statistics.
What do you dislike about the product?
Limitation usage in terms of reporting and slow in product improvements.
What problems is the product solving and how is that benefiting you?
Helps to solve use cases and build successful other use cases. Integration with other vendors is easier than we thought.
Powerful system for communication
What do you like best about the product?
Easy to use and setup of campaigns. Since it is cloud based it worked well with our internal infrastructure
What do you dislike about the product?
Reporting can be made more visual and intuitive
What problems is the product solving and how is that benefiting you?
Our customer comms are sent through MoEngage. It has become a key tool for campaign management, analysis and planning
All things Growth Product marketing
What do you like best about the product?
ease of use, flexibility, and the ability to create highly targeted and personalized messaging campaigns based on customer behavior, it also provides real-time analytics and insights that help businesses track the performance of their campaigns.
What do you dislike about the product?
1. Integration Issues
2. Cost is high & features are expensive
2. Cost is high & features are expensive
What problems is the product solving and how is that benefiting you?
1. Customer Life Cycle Management
2. Engagement and Retention
3. User flows and Automated journeys
2. Engagement and Retention
3. User flows and Automated journeys
A good tool to support customer care and development.
What do you like best about the product?
User-friendly, easy to use and track performance.
What do you dislike about the product?
Can't track the correct conversion goal.
What problems is the product solving and how is that benefiting you?
Bring complete and attractive information to our customers, monitor performance to plan the next campaigns.
A review of RtistiQ's experience
What do you like best about the product?
The comprehensive suite of engagement tools, especially push notifications, in-app messages, email campaigns, and more. This enables businesses to reach their customers through multiple touchpoints and deliver consistent messaging and experiences.
What do you dislike about the product?
I hope MoEngage can include more temples for OSMs. We still have to work around HTMLs which is is time consuming especially for lead generation.
What problems is the product solving and how is that benefiting you?
The platform offers a range of engagement possibilities through creating campaigns and flows that can help to improve efficiency.
There are advanced analytics and insights but we haven't used them much yet. I hope to use it in the near future.
There are advanced analytics and insights but we haven't used them much yet. I hope to use it in the near future.
Very useful for App
What do you like best about the product?
I like MoEngage because I can set up all the journeys I want with just one tool. MoEngage also has a lot of compelling personalization features.
What do you dislike about the product?
I wouldn't say I like the point that applying an HTML is a bit difficult for non-IT people
What problems is the product solving and how is that benefiting you?
MoEngage has helped me increase my open email rate by using the personalization feature, and MoEngage has also made it easier for me to segment and analyze users.
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