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Reviews from AWS Marketplace

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External reviews

505 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Aryan G.

My first growth marketing experience with MoEngage

  • August 24, 2023
  • Review verified by G2

What do you like best about the product?
MoEngage helped us most in Marketing Analytics and User Segmentation
What do you dislike about the product?
I disliked some features which I felt could have been free but they were paid
What problems is the product solving and how is that benefiting you?
I used it most during my internship to take out insights using its analytics and segmentation feature


    Neeraj P.

Gets the basics right but can get messy when it goes complex

  • August 17, 2023
  • Review verified by G2

What do you like best about the product?
Pretty reliable for daily activities. Gets the job done as a CRM and can be considered a reliable channel for your marketing efforts and tracking those efforts.

Overall, a decent enough product.
What do you dislike about the product?
Can sometimes get very confusing to navigate. And the tool tends to break at the most unexpected times.

Their UX can use a major improvement and ease-of-use needs to be a key priority.

Using this product sometimes can get pretty confusing as you're unable to navigate as easily.
What problems is the product solving and how is that benefiting you?
A great CRM with moderately reliable marketing automations. Basic stuff like tracking user journey, their data, engaging with them at the right time is taken care of very well.


    Vatsal A.

A must use tool for Product Marketers out there

  • August 14, 2023
  • Review verified by G2

What do you like best about the product?
It solves all of the problems of me as a Product Marketer
1. Campaigning
2. AB Testing
3. Analytics
What do you dislike about the product?
I have been using it for a while but I thing I personally don't like is sometimes SDK doesn't track the events well
What problems is the product solving and how is that benefiting you?
AB Testing and Marketing Analytics


    Shreyansh S.

Absolutely fantastic to track the end to end Comms Funnel

  • August 11, 2023
  • Review verified by G2

What do you like best about the product?
- Multichannel support like SMS/WhatsApp/Email
- Segments creation is very easy through ingestion of attributes as well as events
- Very prolifically made documentation to refer to
What do you dislike about the product?
- Slow customer support in case of issues
- Report format inconsistencies which causes issue in data ingestion in database
- Non standardized definition of a few metrics acorss channels
What problems is the product solving and how is that benefiting you?
MoEngage has helped solve the Segmentation issue and configuration of tailored campaigns for the userbase. It has enabled to track the entire user journey on the app through events as well as track the comms performance through numerous filters and cuts across features.


    Anukaul G.

I am a MoEngage Product Marketing User

  • August 11, 2023
  • Review verified by G2

What do you like best about the product?
It is a CRM with segmentation, analytics and multi channel marketing capabilities
What do you dislike about the product?
The cost is higher than other CRM alternatives which is a negaitve point
What problems is the product solving and how is that benefiting you?
1. Segmentation Analytics
2. Marketing Analytics
3. Cohort Analysis


    Rishabh S.

Using MoEngage was a great experience in Growth Marketing

  • August 10, 2023
  • Review verified by G2

What do you like best about the product?
It helped me in setting up campaigns, push notifications and emails
What do you dislike about the product?
I find some features like content recommendation and personalization little difficult
What problems is the product solving and how is that benefiting you?
It helps us in conversion and renewals


    Ankitkumar S.

A comprehensive tool to manager consumer lifecycle

  • August 09, 2023
  • Review verified by G2

What do you like best about the product?
The ease of creating campaigns and multiple templates to choose from is really attractive on MoEngage
What do you dislike about the product?
The limit on number of events that can be tracked depending on the plan is limiting in many aspects.
What problems is the product solving and how is that benefiting you?
MoEngage helps us do A/B test on the communications we send to the users and also enables us to do various experiments, analyse the user behaviour and many more on the customer engagement front.


    Kanika G.

My best friend for all my growth marketing needs

  • August 08, 2023
  • Review verified by G2

What do you like best about the product?
It is a complete CRM package with all segmentation, analysis, and AI capabilities
What do you dislike about the product?
I didn't find anything to dislike apart from some features which I felt could be included in the standard package only
What problems is the product solving and how is that benefiting you?
1. Complete Marketing Automation
2. User Behaviour Analytics


    Shivam Y.

MoEngage Review : Features and Customer Support

  • August 07, 2023
  • Review verified by G2

What do you like best about the product?
Latest features availability with regard to Android version updates and ios updates. Customer Success helps proactively in resolving all the issues.
What do you dislike about the product?
Integration process and also problems in tracking user mapping in a clear manner.
What problems is the product solving and how is that benefiting you?
User Engagement
User Retention
Push Notification
User nudging via various channels


    ankur p.

Good For Marketing Automation

  • August 04, 2023
  • Review verified by G2

What do you like best about the product?
Smooth option for leads nurturing and flow creation for higher conversion
What do you dislike about the product?
Sometimes, data tracking and duplicity caused a high MTU, which resulted in an increased invoice amount.
What problems is the product solving and how is that benefiting you?
Nurturing leads on the activity basis