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really informative
What do you like best about the product?
new billing roll outs/automated features/subscription
What do you dislike about the product?
manual processes /having to created amendments
What problems is the product solving and how is that benefiting you?
order managemnt and subscription billing, new automations
Billing review
What do you like best about the product?
Great system for to resolve billing issues.
What do you dislike about the product?
The system has potential, however it is not "user friendly"
What problems is the product solving and how is that benefiting you?
Invoicing errors
billing discrepancy
billing discrepancy
Revenue Automation tool
What do you like best about the product?
New User Interface with easy to configure and reconciliation
What do you dislike about the product?
Some of the features doesnt accept .csv file upload
What problems is the product solving and how is that benefiting you?
Revenue automation
implemented and running
What do you like best about the product?
ease of use - ease of learning processes
What do you dislike about the product?
support is difficult to work with and quick to assume you don't know what you're talking about
What problems is the product solving and how is that benefiting you?
transformation from enterprise to suscription
Digital Route - Usage Mediation
What do you like best about the product?
Integration has been simple and meet deadlines/targets.
What do you dislike about the product?
Not a US based company. Communication has been difficult at times.
What problems is the product solving and how is that benefiting you?
Usage mediation
Great business software
What do you like best about the product?
A really great tool to mamange subscription based busiuness services like selling, pricing etc
What do you dislike about the product?
Way more ways to manage product catalog than required
What problems is the product solving and how is that benefiting you?
Pricing strategies
Zuora Collaboration
What do you like best about the product?
Love the fast response time during our critical business planning and development stages
What do you dislike about the product?
Nothing at all. Everything has been great.
What problems is the product solving and how is that benefiting you?
Automating billing and account management for our pilot program - prepping for launch
Zuora Review
What do you like best about the product?
I've been impressed by the amout of support Zuora makes available to its customers.
What do you dislike about the product?
There are many features that are not available out of the box and must be custom developed.
What problems is the product solving and how is that benefiting you?
We are using Zuora to assist with reducing the manual effort to bill customers and have bee able to make our operations more efficient.
Good for standard recurring transactions
What do you like best about the product?
User interface is good and ability to access anywhere
What do you dislike about the product?
Trying to customize anything or the data reporting
What problems is the product solving and how is that benefiting you?
Billing and revenue recognition
Recommendations to others considering the product:
Spend extra time planning before implementing
Need more functionality
What do you like best about the product?
Automation of recurring subscription revenue recognition
What do you dislike about the product?
Limits to fields I can override or update
What problems is the product solving and how is that benefiting you?
Automated revenue recognition on subscription sales - no more excel spreadsheets
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