Email and collaboration are the main use cases for Office 365 at Omagi Media Labs. It is used for internal and external communication in daily work. Groups and Teams groups are created and used in a similar manner to other companies, without unique use cases.

The best features Office 365 offers are a mailbox size of over 50 GB, user-friendliness, and reliability. Office 365 has positively impacted the organization as it is productive, easy to use, and serves as the main tool for meetings and external communication, crucial for day-to-day operations. Teams is user-friendly but requires a lot of bandwidth to operate.

Office 365 can be improved by increasing support, which currently is not efficient and takes a lot of time to resolve issues. It has been observed that support personnel often lack hands-on experience, and more training is required. Additionally, while communication is beneficial, cost increases every year are a drawback. Office 365's support needs enhancement, though many new features are being introduced.

I have been working in my current field for 16 years.

Office 365 is very stable in my experience.

Scalability with Office 365 is straightforward. Whenever scaling up is required, procuring additional licenses is easy unless it is under an EA plan. Downgrading is also possible.

Customer support for Office 365 is average. It has been rated a five on a scale of 1 to 10.

Earlier, Google Suite was used, but it was not an enterprise solution. Microsoft was preferred for future scalability.

My experience with pricing, setup cost, and licensing for Office 365 is that it is moderate.

A return on investment has been observed with Office 365. Though money is not saved directly, time is saved significantly due to its user-friendliness, reducing the need for extensive user training.

My experience with pricing, setup cost, and licensing for Office 365 is that it is moderate.

No other options besides Google Suite were evaluated before choosing Office 365.

The advice to others looking into using Office 365 is to identify use cases, discuss them with the product team, conduct a proof of concept (POC), and proceed accordingly. Office 365 is a good tool overall, though the support needs enhancement, and many new features are on the horizon. I have given this review an overall rating of 8.

Office 365 serves as our central hub for project management. During the product launch, we host all our live meetings in Teams, co-author strategy documents in real time using Word, and track project milestones using Microsoft Planner, all within the same interface. Our main use case is modern workplace collaboration. We use it to unify communication through Microsoft Teams, manage documents via SharePoint, and handle standard business operations through Excel and Outlook.

The SharePoint and OneDrive integration is vital for our remote workforce. It allows us to replace the internal file servers with secure cloud-based links. Instead of sending large attachments, we share live documents with specific permissions. This ensures everyone is working on a single version of the truth.

Office 365 significantly improves our operational efficiency by consolidating our phone system, file storage, and email into one ecosystem. We have reduced IT complexity and enabled our employees to securely work from any device or location.

The interface for the security and compliance center could be simplified. It changes frequently, which can make it somewhat difficult for admins to stay up-to-date on where specific settings are located.

The compliance center modification or improvement of Office 365 needs to be introduced. The rest of the features feel acceptable to me.

The reason it is not a ten is because of the complexity of managing the vast array of admin settings, which requires a specialized IT team. Even though it meets industry standards for decent security compliance such as SOC and HIPAA, the complexity of managing the admin settings needs to improve.

I have been using Office 365 for over seven years, managing its rollout and adoption as our primary suite for productivity and cloud-based collaboration.

Office 365 is highly stable. Microsoft provides a 99.9% financially backed guarantee. Because it is a global service, it has built-in redundancy that ensures our email and files are available even if a specific data center experiences an issue.

Office 365 offers virtually limitless scalability. We can add or remove licenses instantly as our headcount changes, and the platform easily handles massive amounts of data storage as our company's digital footprint grows.

The admin portal provides great self-service tools and diagnostics. For complex issues, premium support tickets are usually handled within a few hours, providing a great experience.

We previously used on-premises Exchange servers and local file shares. We switched to eliminate the higher cost of hardware maintenance and give our employees a more modern, mobile-friendly way to work.

Pricing is transparent based on a per-user per-month model. While setup requires a well-planned data migration, the long-term cost of ownership is lower than managing on-premises servers.

We saw a significant return on investment by retiring several third-party tools for video conferencing and file sharing. This saves us roughly 30% in software licensing costs that we previously spent on third-party tools. Additionally, internal surveys show a 20% increase in team productivity due to better collaboration in Microsoft Teams.

We evaluated Google Workspace and Zoho Workspace. We chose Office 365 because it has superior offline capabilities and advanced security features such as data loss prevention, plus its deep integration with our existing Windows infrastructure.

Microsoft Copilot has been introduced alongside Teams and other applications, and it is a real game changer. Office 365 is no longer just a productivity suite; it is an intelligence layer that helps our employees summarize meetings and draft content much faster than before.

Copilot is a powerful AI tool that allows us to ask questions as we would ask a colleague, and it provides answers during meetings. Instead of writing meeting minutes manually, we can simply enable the Copilot agent to summarize the entire call, allowing us to understand everything from the notes. Regarding technical issues we encounter and troubleshooting, Copilot helps us significantly.

Do not simply turn it on. Focus heavily on change management and training. The tool is very powerful, but you only get the full return on investment if your employees actually know how to use the advanced collaboration features beyond just basic email.

Our company uses their enterprise subscription model, typically E3 or E5, to support our global staff.

Microsoft Copilot is a great feature that is no longer just a productivity suite; it functions as a layer that helps our employees significantly in their day-to-day work. I gave this review a rating of 9 out of 10.

The main use cases for Office 365 are both for our clients and internal use.

The best features with Office 365 include the ability to access email anywhere since it's not an on-premises server, it's in the cloud, which saves us on storage and exchange administration, making it a significant change going from on-premises, which we were for the longest time, to the cloud, so it's definitely a benefit.

Office 365 definitely enhances our remote work capabilities, making it easier for us.

I don't think of any areas that could be improved or things that I would want to see in the next releases of Office 365.

Microsoft could improve their support; I don't deal with Office 365 or Office 365 application-specific issues, but I wonder if it's similar where you get someone from Microsoft to hold your case, which could take a couple of days, maybe a week in between when they get back in contact with you.

I have been dealing with this product for probably two and a half to three years.

We did not use a different collaboration tool before this; when I arrived, this was already in place.

My experience with the pricing, licensing, or setup costs with Office 365 is that it's the same thing; I'm not really involved with the pricing, so that's not my area of responsibility.

From my personal experience, I don't know the main differences between Office 365 and other collaboration tools out there because I never really looked at other collaboration tools. One of the things that probably makes it easier is the fact that everything is a one-stop shop, making it convenient since everything is right here.

I assess the integration capabilities of Office 365 applications such as Word, Excel, Outlook, OneDrive as working well with no complaints.

We employ Microsoft Teams as a tool for communication. Microsoft Teams helps facilitate teamwork and efficiency through immediate communications. It makes meetings much easier, and due to the fact that it's under one umbrella, everything is more streamlined.

I am satisfied with Teams. We used Zoom and LogMeIn before, but Teams is very integrated and has some excellent features. For us, it's a good package with phone calls, and I'm actually using Teams for this conversation, which is convenient because remote workers don't have to carry a separate phone.

We have just started using Power BI a little bit, nothing extensive yet.

I assess the effectiveness of Office 365's advanced security measures such as multi-factor authentication and data loss prevention for helping with sensitive information as good so far.

On a scale of 1-10, I rate Office 365 an 8 out of 10.

We use the Microsoft Office 365 suite for personal purposes. We use Teams for communications, and we use Azure DevOps for some of our workflow management.

I use Office 365 for Outlook for emails. I use Excel spreadsheets for managing lists of things, test plans, traceability matrix for testing, and requirements. I create pivot charts to monitor progress with things. I use OneNote to keep information relevant to different topics that I'm working on or that I'm interested in.

We use Teams from Office 365 for one-to-one chats and collaborative teams that we put together. A team and then channels are used for file sharing and direct communications. I have some apps that I use in Teams, such as the Microsoft Lists app that I use for bug tracking quite often.

I use OneDrive all the time, and I find it really easy to use in evaluating the integration capabilities of Office 365 applications such as Excel, Outlook, Word with OneDrive for cloud storage in terms of enhancing remote work capabilities. It's great that you can sync it to your Explorer. You can just use it the same way that you would use a file store. I don't really know about the integrations between different Microsoft products, but I do use OneDrive, it's very useful.

Teams has been really valuable recently as a feature of Office 365 when I've been working on projects where I've needed to collaborate with quite a large group of people. Having all the communications in one place, rather than large email trails going backwards and forwards where it's harder to keep the thread of the communication, has been really useful to have that collaborative space in Teams. That's probably been the most useful feature that I found recently.

Microsoft Teams has helped facilitate teamwork and operational efficiency over the years, and we've had channels where we can add people from different organizations. We've got trusted partners where we can invite them to a private, secure channel where we can communicate directly with each other. We can share files, and we can interact with lists to manage our workload. Within that, we can have private channels so that not everyone who's in the team can see certain channels, which makes it extra secure. The video call capabilities are great for having productive meetings that don't need to be face-to-face. Recently we have Copilot, which can transcribe our calls, which is great.

I don't have any ideas off the top of my head at the moment about what I would improve about Office 365. I can't think of anything that frustrates me about the tools.

I mentioned that I use Copilot, and maybe I would Office 365 to implement more AI, artificial intelligence within my daily routine with Office 365. I haven't used Copilot too much because I don't have a license for that at the moment. It's not rolled out to everybody yet. I'm not really sure of the limitations of it.

It's difficult to pinpoint how long I've been working with Office 365. It has probably been more than five years.

I have experience with solutions such as UiPath which we were looking into about 18 months ago, but the cost at the time wasn't something that we could consider. Power Automate, we do have access to at the moment, but I've not used it very much, so I'm limited in knowledge.

I've started looking at Playwright for test automation. I'm doing some training on that just now, and we're possibly going to be implementing that in the future. It's still early days with that, so I haven't really got anything to share at this present time.

I'm just an end user of this tool. We just get the monthly updates from Microsoft pushed out to our devices. I'm sure it'll just be the latest version that we're using.

I'm not a security expert by any means, but I can see we do have MFA enabled. I have to authenticate into our environment with my mobile phone with the authenticator app. It's really straightforward and simple to use in assessing the effectiveness of Office 365's advanced security measures, such as multifactor authentication and data loss prevention. I can only really speak to it as a user because I'm not involved in configuring that at all or the technical underlying infrastructure behind it. As an end user, it's very seamless.

I rate Office 365 nine out of ten.

Our main use cases for Office 365 include the price books, for quotes, writing letters, bank recs, and reconciliations.

We work in wholesale retail with Office 365.

We're a small to mid-sized business using Office 365.

My favorite features of Office 365 include Excel with the abilities to do the different formulas and everything. It's quick and easy to formulate to get stuff to look nice on it, and being able to sum and automatic adding makes it easy and accurate for quotes.

Office 365 has positively impacted my organization by making the salespeople more accurate because they've been able to use the features in Excel instead of relying on the calculator or adding machine, and some of the AI with writing and things with Word has helped improve things with that, too.

One of the big changes is when Microsoft updates anything, they will switch where some of the settings are and where to find them, which becomes a little frustrating because you're used to it in one spot and it's someplace else.

I've been dealing with Office 365 for 13 years, including the downloads and other features since I've been here.

The initial setup for Office 365 was straightforward.

The integration capabilities of Office 365 with Word, Excel, and Outlook with OneDrive for cloud storage have been smooth and work well.

We don't really do a lot of remote work with Office 365, which is nice.

I would rate the technical support or customer service with Microsoft as probably an eight. The main issue is just trying to get in touch with somebody, and at times if you're trying to use their online support, they'll send you to an article that may or may not have anything to do with what you're looking for.

Before Office 365, they were using LibreOffice, but it didn't always open up Word or Excel documents quite right, so it was not as user-friendly.

The initial setup for Office 365 was straightforward.

I did the install of Office 365 myself.

An example of how the security measures have been helpful is just having that little bit of extra security so that people can't breach it.

My experience with the pricing or licensing of Office 365 is that a lot of times we've gotten them when they've been on sale, so we've had really good pricing for the Microsoft products.

I haven't used Power BI.

I rate Office 365 a nine out of ten.

My usual use cases for Office 365 include basic use for receiving or sending emails for official purposes using Outlook, and for creating small documents in Excel or Word. I use Word for PowerPoint presentations and any type of documentation to provide to clients.

Regarding Office 365 features and capabilities, I honestly don't use too much of the features of Outlook or Excel because I'm a technical person regarding my tools. I'm only using it for mail purposes or other documentation.

I use Microsoft Teams as a tool for communication and collaboration. Microsoft Teams is a very good option for me to connect within the organization or with my team. We can also connect with external teams, share links, share screens, and take control of other people's meetings. We do a lot of things through Teams, and we have scheduled many meetings with the help of the Teams calendar.

The most interesting thing I have seen in Office 365 is the mail format along with the auto collection feature provided in Outlook, which I enjoy very much.

I assess the integration capabilities of Office 365 as good, as we have already integrated it with MuleSoft. We have many integrations, and we receive mail through Office 365, where we also monitor it, making it effective for our needs.

The integration capabilities of Office 365 enhance my remote work capabilities because we receive emails and monitoring alerts without opening the application. We have also integrated it with a mobile tool, and it works effectively.

In terms of improvements for Office 365, I don't think there is much that needs to be enhanced, but it might take some time to reload sometimes.

The reload process can take some time, which I would prefer to be optimized.

The only thing I would suggest improving is optimizing the reload process.

I have been using Office 365 for around four to five years.

During the initial setup, I faced many challenges because there were many things we had to input the first time.

It was very difficult to configure the mobile cellphone, while configuring the system on a PC was very easy.

I have never had any issues with the stability of Office 365.

I rate the scalability of Office 365 a 10.

Currently, almost three to four lakh employees are using Office 365 in HCL.

There are plans to increase the usage of Office 365 in the future, as every organization is utilizing it, especially Outlook and Teams.

I have never interacted with the technical support of Office 365.

Before Office 365, I did not use a different solution for these use cases.

I rate my experience with the initial setup of Office 365 an eight.

During the initial setup, I faced many challenges because there were many things we had to input the first time.

It was very difficult to configure the mobile cellphone, while configuring the system on a PC was very easy.

It took around half an hour to one and a half hours to deploy Office 365 for the first time.

The actions I needed to perform while deploying Office 365 included simply receiving my email ID, connecting it to our domain, and providing a password to check.

I did not evaluate other options before choosing Office 365.

I decided to go with Office 365 because it was provided by the organization when I joined.

It was already implemented when I joined.

I find the effectiveness of Office 365 security measures good because of the multi-layer security; we log in via mobile OTP or via authentication. We can upload and download data safely without losing any information, and we have saved the last two to four years of emails, which is beneficial for both storage and security.

On a scale of one to ten, I rate Office 365 a nine.

A typical use case for Office 365 is how I primarily use this solution.

The most valuable feature of Office 365 consists of the features that I prefer about this solution.

The areas of Office 365 that have room for improvement are what should be better in this solution.

I have approximately 10 years of experience working with this solution.

I would rate the technical support from Microsoft an eight on a scale of 1 to 10, where 1 represents low quality technical support and 10 represents high quality.

Before Office 365, I did use a different solution.

My relationship with Microsoft is that I am an end user.

I would rate the scalability of Office 365 a nine on a scale of 1 to 10, where 1 represents low scalability and 10 represents high scalability.

I would rate the stability of Office 365 a nine on a scale of 1 to 10, where 1 represents low stability and 10 represents high stability.

My thoughts about the price of Office 365 are that it is acceptable.

I would rate Office 365 overall an eight on a scale from 1 to 10, where 1 represents the worst solution and 10 represents the best solution.

My company name is Linda, and I have the title of Support. My email address is boris_kaluza@enter.sk.

I use Microsoft Security Copilot inside the company as it helps to assist in programming and document writing.

The main use cases for Microsoft Security Copilot involve searches. I have been using Microsoft Security Copilot for approximately one year.

Currently, I am using Copilot in programming, document creation, and information searching.

The feature of Office 365 that has significantly improved my team's collaboration is sharing cooperation with other team members or other teams. Working with the same document is more useful now.

A major efficiency gain enabled by Office 365 automated tools is that it helps with sharing documents and information, so efficiency can be improved substantially. Our company needs to share considerable information with the world and the China part. We mainly use Office 365 for sharing information.

Office 365 has AI capabilities that improve our processes, as we are using Copilot to assist us in writing documents. For example, we link up with Microsoft Teams, which helps to record scripts and wrap up meeting minutes.

For additional features that would make Office 365 even better, I think of better linking with Microsoft. Because we cross-sign, if Microsoft Excel could link up with a database, analyzing and getting information would be better.

I have been using Office 365 for a very long time, maybe over five years.

I have not faced any issues with the deployment of Office 365. It works smoothly because our company has an individual software vendor that can easily distribute new packages and handle software updates. As users, we do not need to handle upgrades for Office or Teams; they automatically run without requiring us to solve those issues for the department.

I am not looking for a new solution or already using something.

I have no experience with Jama Connect or any other Application Lifecycle Management tool. I inspect what is possible to use in the process only. We are just studying to see whether it is suitable for our process, looking around at all options. I do not have any planning to use this currently.

I am not sure if we bought it on the AWS Marketplace because this is handled by the MIS department. The whole package includes Microsoft 365, Copilot, Azure server, and software firmware.

We use more than two features automatically. Every time we face a problem, we can handle it. We might be using Copilot, not Security Copilot.

To integrate Office 365 in our daily business workflows, it is not really tightly integrated with Copilot or other systems; it functions as a typical office solution. We share information and use it for operation. We are using Office 365 for operation, development, documents, and information only. It is not deeply integrated with other systems Azure or management tools, so I am looking for any service that can be integrated with our program or process.

On a scale of 1-10, I rate this solution an 8.5.

The team has already finalized the tool because the decision-makers are other teams and they have already onboarded some other tools for the patching.

For me, that is out of the box, as I'm not the right person to make their decisions. At the same time, I moved to another department, the application support team, which I'm currently supporting some applications.

In my use of Office 365, we have many different domains: exchange is different, Intune is different, Azure AD is different, and applications and services are different. I worked with the exchange Microsoft 365 exchange and then I worked with the defender with security, managing those defender things.

I also worked with the Intune team to manage the MDM deployment. Then I collaborated with the DevOps department to manage all those Kubernetes and DevOps and pipelines, checking the services. I was a middleman, checking everything, collaborating with all other departments.

This is where in Office 365 I worked around with them for 3 years.

For me, the most valuable features of Office 365 include eDiscovery, LDP, the security defender, the exchange, and many more.

If I can list it down, it would be a long list. Overall, it's really good. The management tools we have, such as device management tools, email management tools, and security management tools, every aspect is there. If we require any tools, we have them.

There is room for improvement in the exchange feature of Office 365. Sometimes users reach their emails quota; for example, if users receive a lot of emails and their quota has reached, they are not able to receive any more emails.

There is an archive service that Microsoft limits to 1 GB per day. This is a challenge currently faced by users. The migration part is also a bit tricky, especially from tenant to tenant or from third-party tools to Office 365, which relies on third-party tools to do the job. Improvements need to be made in this area.

I have used Office 365 for 3 years.

The deployment of Office 365 depends on the organization requirements. We can deploy it on the cloud for the exchange, but for some device management and from the user perspective, if the organization has on-premises servers, we can integrate it. If not, we can go for the cloud.

I would rate the stability of Office 365 ten out of ten. We do have some outages, but they are worldwide outages that happen very rarely.

The scalability of Office 365 is great, so I would rate it nine or ten out of ten. There are scenarios where we want to increase resources without affecting the current workflow, and it is feasible. It is very scalable.

Technical support from Microsoft really needs to improve because sometimes we have cases that drag on for months. I would rate it six or five out of ten.

I haven't used any different solutions before Office 365. In the earlier days, about 7 or 8 years ago, we used some exchange servers that were locally set up, and users were creating emails there in local AD servers.

After that, we moved to Office 365.

It is very easy. They have all the documentation we need; we can just Google it or simply download it from the Microsoft sites. It's very easy.

We are just a consumer. We do directly deal with Microsoft, but we have some vendors here in UAE who provide us all the solutions from Microsoft if we need them. For example, if we need our Office 365 licenses, if we need E5, E3, or whatever licenses we require, we have to have a vendor here in UAE, and they provide us with all the requirements.

In our company we have our own IT team for everything; we have a department for that. We are an MNC company operating in about 80 countries. They have very good staff, and because the main HQ is in UAE, the IT HQ manages everything from there.

It's more than 10,000 people using Office 365 in our organization, but I'm not sure about the exact number of staff we have.

I would rate Office 365 overall at eight out of ten.

Regarding the use cases for the product, it is used for all documentation purposes and computation purposes.

The complete Office 365 suite is used, and we have recently started using it for designing purposes because Microsoft Designer has launched. It is a great product to have. We also use it for Project Management.

The recent Microsoft 365 integration with Copilot is certainly very useful and effective, specifically for enterprise customers as it provides more than a 5x boost to productivity.

Within this suite, Microsoft Teams is another component that plays a big role. The way Copilot has been integrated into all the suites of the product, including Office suite and collaboration suite, creates a very effective combination that is being productively used within organizations and enterprises.

There is room for improvement to make Office 365 more affordable.

Pricing is the major concern because certain features are also part of some free suites that people are used to using in their daily life, which drives the demand for Office 365. If it would be commercially more viable and affordable for smaller and medium-sized enterprises, their suite would be one of the best suites.

I have been working with Windows for 35 years, which is the same period with Office 365.

The installation is quite easy, rating it 10 out of 10.

The solution is quite stable.

Since it is on-premises, the solution is one of the best and easiest ones, requiring minimal resources for management.

Support for Office 365 deserves nine points out of ten. The support is almost amazing.

From a productivity perspective, it is certainly saving time, but it is not saving money as similar work can be done with other Office suites available outside.

Regarding percentages and calculating ROI, it is difficult to provide specific figures.

To manage and maintain Office 365, deployment depends on the use cases. The complete suite is not needed on every endpoint.

For example, the Project Management suite is necessary only for PMO team members. Otherwise, just the Office suite is sufficient if they are not looking for the Designer component.

The integration with Copilot is a good example of AI integration. It would be beneficial to have open options to use any kind of AI that is available, apart from only being tightly integrated with Microsoft.

The Office suite can be integrated with many applications.

On a scale of one to ten, this solution deserves a rating of nine.