Collaboration benefits and cost-saving features have enhanced productivity
What is our primary use case?
I use
Office 365 for numerous purposes. I work with technology and various other industries and sectors. In my work,
Office 365 is used for many things, especially for collaboration, whether within teams or across different sectors.
What is most valuable?
Office 365 is very easy to use and it's fast, with functionalities that allow for seamless simulations. The collaboration features, especially when working with technology sectors, are highly useful. The ability to utilize the transcription solution embedded in Office is particularly beneficial, as it negates the need to pay for an external transcription platform, offering great return on investment.
What needs improvement?
Office 365 should be easier to integrate with other platforms, similar to Google Sheets. The APIs should allow for easier use across platforms. Additionally, Microsoft's sharing capabilities are more restricted compared to Google, and OneDrive is limited in terms of space and functionality for document management and conversion.
For how long have I used the solution?
I have used Office 365 for a long time, since its inception, approximately seventeen years.
What do I think about the stability of the solution?
The stability of Office 365 is excellent. I have no concerns regarding its stability in use.
What do I think about the scalability of the solution?
Office 365 offers straightforward scalability. In our company and with another customer, it scales easily. Overall, I find the scalability very satisfactory.
How are customer service and support?
Although I have never personally used Microsoft support, the information availability is crucial. I find every issue or question has been easily resolved by searching the internet, indicating strong support resources.
How would you rate customer service and support?
How was the initial setup?
Setting up Office 365 is very easy.
What was our ROI?
The return on investment with Office 365 is quite good, especially with the transcription solution embedded in the product. When compared to the cost of using transcription features on another platform, Office 365 offers significant savings, essentially paying for itself within a short period.
What's my experience with pricing, setup cost, and licensing?
In Brazil, the pricing of Office 365 is reasonable given the plethora of features offered. Although it can be expensive compared to other solutions, the continuous upgrading and enhancement justify the cost. The price is acceptable, although it could be less.
What other advice do I have?
When comparing collaboration features, Google is often more user-friendly, particularly in terms of ease of use, change visibility, and sharing. Microsoft Office is good but is restrictive in sharing capabilities and integration with platforms like Drive. Overall, I love Office 365 and rate it nine out of ten; it's a very good solution.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Efficient task management and quick access to instructions save time
What is our primary use case?
I have been working with the full
Office 365 suite, including Excel and PowerPoint. We also have it integrated with Copilot, which I use extensively for various tasks.
What is most valuable?
The design feature of PowerPoint is really effective. The email functionalities are convenient, and the entire suite serves our needs well. I also use automation in Excel and benefit from
SharePoint workflows. Additionally, Copilot is integrated with
Office 365, which saves me time by allowing quick access to instructions and facilitating the creation of presentations.
What needs improvement?
The search feature in email just doesn't work effectively. If it could be fixed, it would be excellent.
For how long have I used the solution?
I have been using Office 365 for five, six, seven, eight, or nine years.
How are customer service and support?
Microsoft's customer service is really good.
How would you rate customer service and support?
How was the initial setup?
The initial setup was really easy.
What other advice do I have?
I have been a BDR manager and wish to remain fully anonymous regarding this review. I rate Office 365 ten out of ten.
Increased efficiency in accessing and working on documents quickly
What is our primary use case?
I primarily use
Office 365 for presentations, Word documents, and Excel with some macros.
What is most valuable?
Office 365 allows me to access documents and work on them much quicker. I find it beneficial as it includes Outlook, which improves my workflow efficiency.
What needs improvement?
At times, Office 365 closes and restarts by itself.
For how long have I used the solution?
I have been working with Office 365 for the last seven to eight months.
What was my experience with deployment of the solution?
I faced challenges during deployment. The authentication process was problematic, especially due to network restrictions in some areas, impacting mobile authentication. Additionally, migrating emails from Lotus and loading archives was time-consuming. Overall, the deployment took nearly a week for many users.
What do I think about the stability of the solution?
The stability of Office 365 is mostly fine, but sometimes it closes and restarts unexpectedly.
How are customer service and support?
Microsoft support is generally good, but there were one or two instances where issues took longer to resolve.
How would you rate customer service and support?
How was the initial setup?
The initial setup posed challenges with authentication, primarily due to network restrictions and migrating emails from
Lotus Notes to Outlook.
What's my experience with pricing, setup cost, and licensing?
I do not handle the pricing, setup cost, or licensing, so I cannot provide information on this.
What other advice do I have?
Overall, I would rate Office 365 as the best because I have not used any other solution, and it meets my needs comfortably. I give it a 10 out of 10.
Transitions to advanced email increases productivity by offering more space for communication and document management
What is our primary use case?
I use Office 365 for communication, specifically for sending emails. I also use SharePoint for official documents, internal communication, and a combination of private and public SharePoint for Teams use. Additionally, I use OneDrive.
What is most valuable?
I primarily use Office 365 for email and SharePoint. The email capabilities are very handy to use, with no hidden options, allowing me to use them efficiently at any moment. Since transitioning from a simple, normal Outlook to Office 365, there has been an increase in productivity due to the larger amount of space available to handle emails without needing to delete older ones.
What needs improvement?
From my side, I don't see any improvement needed in Office 365. However, there should be more integration of Copilot.
For how long have I used the solution?
I have been using Office 365 for more than three years continuously.
Which solution did I use previously and why did I switch?
Before, we were using just a simple, normal Outlook. The switch to Office 365 has increased our productivity, primarily due to the larger amount of space available for emails.
What other advice do I have?
Everything is going well. On a scale from one to ten, I would rate Office 365 a ten. I would rate the overall product a ten.
Collaboration and communication thrive with exceptional integrated tools
What is our primary use case?
Office 365 is mainly used for communication in meetings and utilizing collaborative tools within my organization.
What is most valuable?
Office 365 is a good tool for daily tasks and collaborative activities. We mainly use Microsoft
SharePoint, which integrates with other tools to facilitate collaboration such as file sharing among colleagues. Additionally, we use Teams and the email solutions provided within the Office 365 environment. The tool enhances productivity if the team is collaborative, helping us speed up work.
What needs improvement?
There should be RAM optimization related to Teams and desktop applications since they are very RAM hungry. Performance optimization should be prioritized to improve efficiency. Additionally, cost optimization should be considered due to the recent price hikes.
For how long have I used the solution?
I have been working with Office 365 from 2014 to 2023.
What do I think about the stability of the solution?
I haven't faced any challenges with the stability of Office 365. I would rate its stability a nine out of ten.
What do I think about the scalability of the solution?
Office 365 is good in terms of scalability. I would rate it between eight and nine.
How are customer service and support?
For customer support, I rate it nine out of ten. I have no complaints about the support.
How would you rate customer service and support?
How was the initial setup?
Setting up Office 365 is very easy. I would rate it nine out of ten for ease of setup. The deployment process depends on the internet connection.
What's my experience with pricing, setup cost, and licensing?
The cost of Office 365 has become a bit costlier in the last few years. We manage expenses based on user requirements, but cost optimization should be considered.
What other advice do I have?
Office 365 is user-friendly, especially when working with Windows as it collaborates well with tools. I would highly recommend Office 365 to everyone. I rate the overall solution a ten out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
6
good very much working i think it is a must needed things for the people who are working on the IT field