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Reviews from AWS customer

6 AWS reviews

External reviews

130 reviews
from and

External reviews are not included in the AWS star rating for the product.

4-star reviews ( Show all reviews )

    Arka Sarkar

Live patching and high availability features have improved workload continuity and reduced operational costs

  • November 10, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use case for SUSE Linux Enterprise is for multiple report generation for the SMS and call details of the different users, where we have different servers in VM and BM.

There are lots of data that gets generated, and I need to export that data and analyze it to provide a stable, secure, and highly available platform for critical workloads across on-premises, cloud, and edge environments.

SUSE Linux Enterprise is getting used in our organization, and various SAP applications are running using SUSE Linux Enterprise in my organization.

What is most valuable?

A specific example of a project where SUSE Linux Enterprise made a noticeable difference for me is in its design to handle demanding compute and scale needs for workloads such as modeling, simulation, and advanced analytics in a data center environment.

In our daily work, we require simulation to do the exact customer scenario, and we can easily achieve that to find the RCA and determine the permanent solution.

Using SUSE Linux Enterprise makes those things better in daily work.

SUSE Linux Enterprise is built for continuous uptime, and we use features such as the high availability extension to automatically reroute workloads and live patching to apply security patches without a reboot, ensuring crucial applications remain online.

The best features SUSE Linux Enterprise offers include stability and reliability, as it provides a stable and long-term supported platform, which is crucial for mission-critical systems.

The built-in security is outstanding, and the flexibility allows it to adapt to various environments from on-premises servers to cloud deployments.

Additionally, the cost-effectiveness of SUSE Linux Enterprise helps lower total cost of ownership and reduce maintenance costs through features such as live patching.

Live patching has helped my team significantly, as SUSE Linux Enterprise is engineered for predictable, low-latency performance, which is essential for time-sensitive and mission-critical applications.

Its ability to adapt to various environments from on-premises servers to cloud deployments has made our work easier, especially since we use both virtual machines and bare metal for all SUSE Linux Enterprise-based servers.

Whenever we transfer them to the cloud, SUSE Linux Enterprise's support for multiple architectures simplifies migration.

One feature that stands out and made a particular difference in my organization is Zypper, the command-line package manager, which we use in SUSE Linux Enterprise for its speed and efficiency.

That aspect is quite interesting for me and beneficial for my organization.

Since we started using SUSE Linux Enterprise, we have noticed positive changes in my organization, particularly in terms of providing a reliable, secure, and cost-effective enterprise platform.

It has lowered the total cost of ownership and boosted operational efficiency, with a significant reduction of up to 30% in the last financial year.

The reliability and business continuity are excellent, and SUSE Linux Enterprise is renowned for its stability, with features such as high availability, clustering, and kernel live patching that fix security issues without rebooting, significantly reducing unplanned downtime.

What needs improvement?

I don't see any major improvements needed for SUSE Linux Enterprise currently, but the marketing and community awareness of SUSE Linux Enterprise could be enhanced.

The Open Build Service needs to highlight its extensive software library and make it easier for new users to discover.

Additionally, improving the accessibility of the documentation could enhance the user experience for both new and experienced users, alongside reducing marketing friction by consolidating support under a single service level agreement to simplify management, especially in mixed Linux environments.

Better marketing can raise awareness for SUSE Linux Enterprise, particularly for the Open Build Service, which has a large software repository that many potential users are currently unaware of.

For how long have I used the solution?

I have been using SUSE Linux Enterprise for around four years.

What was our ROI?

The 30% reduction in total cost of ownership was achieved mainly due to SUSE Linux Enterprise's stability, high availability, clustering, and kernel live patching.

We have many servers in VM and BM, and using live patching to apply security fixes without needing to reboot those customer nodes has saved us a lot of money.

Customers initially did not want to reboot any node to avoid impacting ongoing traffic, so being able to fix security without rebooting was a significant challenge we overcame, and it improved our workload management, resulting in achieving 10 to 15% extra revenue from SUSE Linux Enterprise's scalability and high availability.

What other advice do I have?

My organization has purchased SUSE Linux Enterprise through the AWS Marketplace.

Most of the necessary improvements for SUSE Linux Enterprise have been discussed.

My advice for others looking into using SUSE Linux Enterprise is to consider switching from whatever they are currently using to SUSE Linux Enterprise.

That way, they can clearly see the benefits and challenges involved.

I don't see significant issues arising from switching; I recommend making a trial for a few months, and once testing is complete, they can switch to production.

I have mentioned enough regarding SUSE Linux Enterprise.

My overall review rating for SUSE Linux Enterprise is 9.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)

    Prashant Saxena

Has supported ongoing hybrid deployments and integration but requires clearer feature documentation

  • October 24, 2025
  • Review from a verified AWS customer

What is our primary use case?

I understand your point regarding my current use case for SUSE Linux Enterprise. I want to know if the purchase process is mostly directly from SUSE or through the AWS Marketplace, and what ways I am working with the vendor.

What is most valuable?

The high availability features in SUSE Linux Enterprise are helping in my projects. I am satisfied with SUSE Linux Enterprise security and compliance features. The documentation part needs to be better to highlight these features.

What needs improvement?

SUSE can make improvements to SUSE Linux Enterprise. I have suggestions about what they can add to the product to simplify users' lives. They need to intensely work on their marketing strategy.

For how long have I used the solution?

I have 10 years of experience with SUSE Linux Enterprise, which has been brilliant.

What do I think about the stability of the solution?

I would rate stability for SUSE Linux Enterprise an eight out of ten.

How are customer service and support?

I would rate technical support from SUSE Linux Enterprise vendor support an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup for SUSE Linux Enterprise could be simpler.

What's my experience with pricing, setup cost, and licensing?

I would rate pricing for SUSE Linux Enterprise considering one is a high price and ten is a low price.

What other advice do I have?

I use built-in container support in SUSE Linux Enterprise.

I am working with a hybrid deployment model for SUSE Linux Enterprise.

SUSE Linux Enterprise is deployed on AWS cloud.

I rate SUSE Linux Enterprise eight out of ten overall.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)

    Mikel E.

Efficiency and options without giving up interoperability

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
Open approach to be able to integrate other solutions, adoption does not imply giving up integrating other tools
What do you dislike about the product?
There are two levels of support; for development environments or horizontal scaling, it might make more sense to go with the community version.
What problems is the product solving and how is that benefiting you?
Rancher allows us to securely manage different development teams, with a Role-based approach that simplifies the platform developer's experience.

    SWAPNIL S.

Streamlined Kubernetes Management with Enterprise-Grade Control

  • September 28, 2025
  • Review provided by G2

What do you like best about the product?
Rancher has made kubernetes adoption in our enterprise much smoother. I really appreciate how it centralize the management of multiple cluster across different environments whether on-prem or cloud.
The intuitive UI along with RBAC helps us maintain governance while giving teams autonomy.
Its built-in monitoring and logging integration reduce the need for separate tools.
Rancher has also simplified scaling our workloads and ensured consistent security policies across clusters, which was a big win for our operation team.
What do you dislike about the product?
The initial setup can feel complex for teams who are new to kubernetes and documentation could be more beginner-friendly.
While the UI is powerful, sometimes it lags when managing very large clusters.
Also upgrading Rancher version across production environments requires care planning, its not always seamless as we'd like.
What problems is the product solving and how is that benefiting you?
Rancher is helping us bring consistency and control to our kubernetes strategy.
Before adapting it, managing multiple cluster across different teams and environments was fragmented and time consuming.
With rancher we now have a single pane of glass to monitor, secure and scale cluster across cloud and on-prem. It has solved the challenges around governance, access control, and cluster lifecycle management.

    Transportation/Trucking/Railroad

A robust Kubernetes management platform for enterprises.

  • September 19, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use solution very complete and to integrate with providers. Is able to manage Suse Virtualization clusters.
What do you dislike about the product?
Rancher would be easier to deploy if pre-made virtual appliances or ISO were provided.
What problems is the product solving and how is that benefiting you?
Suse Rancher allow us to have a unified management interface for all our Kubernetes clusters, Suse Virtualization clusters included.

    G Srivastava

Has provided robust support for critical application workloads and ensured uninterrupted availability

  • September 16, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for SUSE Linux Enterprise is for installing SAP clusters, HANA, on HANA systems, and creating LVMs and daily system admin tasks.

A specific example of how I use SUSE Linux Enterprise for SAP clusters or HANA systems is that we have installed the cluster on newly built SAP HANA servers, tested those clusters by stopping one server, and checked if HANA is operational on the other system. After this successful testing, we handed over the system to the SAP team.

How has it helped my organization?

SUSE Linux Enterprise has positively impacted my organization because it is a very robust flavor of Linux we are currently using for SAP systems. Since I'm more into Azure cloud, SAP has collaborated with Azure to configure SAP systems mainly on SUSE Linux, resulting in better performance compared to other flavors.

What is most valuable?

In my experience, the best features SUSE Linux Enterprise offers are that while all Linux systems are similar, SUSE is more robust with a different kind of commands, and the LVM is very easy to configure, along with simple disk scanning compared to other systems.

The YaST facility on SUSE Linux, which is the GUI provided, helps in my daily work by allowing us to check logs whenever we face logging issues, and for LVM, it enables us to scan the disk and add data to the file systems easily.

What needs improvement?

SUSE Linux Enterprise can be improved by having more documentation or logging systems available on the internet, as we face difficulties troubleshooting issues without sufficient resources.

For how long have I used the solution?

I have been using SUSE Linux Enterprise for the last two and a half years.

What do I think about the stability of the solution?

SUSE Linux Enterprise is stable. When HANA is utilized by many applications, I notice that while utilization does increase, we have never faced lagging or server unresponsiveness. The servers work properly, provide alerts for high CPU and memory usage, but do not encounter CPU or memory issues.

What do I think about the scalability of the solution?

Its scalability is quite good since we are using Azure, which allows us to easily scale up or down our resources as needed.

How are customer service and support?

Support for SUSE Linux Enterprise is good; we have logged several cases, and they have provided troubleshooting steps through email and calls, but real-time support when opening a case could be better.

The customer support is good; whenever we have opened a case, they have provided detailed explanations of the issues and resolutions.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We have started our SAP HANA systems on SUSE Linux only, and based on experiences from other organizations, we decided it works very effectively, so we haven't considered other flavors.

How was the initial setup?

We deploy SUSE Linux Enterprise using public cloud, Azure, primarily, and all our SAP HANA systems are installed on SUSE Linux running on the public cloud, utilizing images provided by the Azure Marketplace.

What about the implementation team?

For these deployments, we use Azure as our cloud provider.

What was our ROI?

I have seen a return on investment by switching our clusters from on-prem to Azure public cloud, using our same Bring Your Own Licenses, which saved costs on licensing.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing for SUSE Linux Enterprise is that while the licensing cost is a bit high, I believe it is justified due to the quality of service provided for SAP and heavy systems.

Which other solutions did I evaluate?

Before choosing SUSE Linux Enterprise, we did not evaluate other options.

What other advice do I have?

I would rate SUSE Linux Enterprise an eight out of ten because SUSE works really effectively for SAP systems, and since I am mainly working on these SAP servers to provide continuous support and availability, our clients are satisfied, with no extra downtime or performance issues.

My advice for others looking into using SUSE Linux Enterprise is to not have any doubts and start working on it, as installing your applications on SUSE will stabilize them compared to other Linux flavors, where issues such as kernel, memory, or CPU hung problems can arise which you won't see on SUSE Linux servers.

I think there are too many questions; it would be helpful to receive information ahead of time about the number of questions expected, as I hadn't anticipated the interview would take 13-14 minutes during my working day.

    Charles White Jr

Clean user interface and efficient personal use pave the way for running essential applications

  • February 25, 2025
  • Review provided by PeerSpot

What is our primary use case?

I used SUSE Linux personally, not on an admin level or for advanced purposes, but for regular use. I would play around and experiment with different Linux distros, including SUSE Linux, Debian, and Fedora. I also attempted to use it for work purposes in a hospital setting, primarily to see if it could support applications like Teams and Outlook.

What is most valuable?

SUSE Linux had a clean user interface, which was a valuable feature for me. It allowed me to use the software manager differently compared to Ubuntu. Eventually, I was able to get essential applications like Teams and Outlook running on it. I primarily used it for personal desktop use, and it was solid for that.

What needs improvement?

The software management side was a bit difficult, especially compared to Ubuntu. The software manager was different, making it challenging to install certain applications.

Additionally, I encountered issues when setting it up on newer model laptops, possibly due to hardware incompatibility, such as the solid-state drive.

For how long have I used the solution?

I used SUSE Linux over a number of years as part of my exploration of various Linux distributions.

What do I think about the stability of the solution?

SUSE Linux was stable for me. I did not experience any problems with its stability.

What do I think about the scalability of the solution?

SUSE Linux was scalable to my needs. I did not encounter any issues with scalability.

How are customer service and support?

I did not reach out to customer service or tech support. I found the needed information easily on community forums and through online research.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used a variety of Linux distributions, including Debian, Fedora, and Ubuntu, but I did not use them specifically as a replacement for SUSE Linux.

How was the initial setup?

The initial setup was straightforward. However, I encountered trouble when reclaiming space on the hard drive later on, which might have been an issue with the computer I used.

What's my experience with pricing, setup cost, and licensing?

I used the open-source version, so there were no setup costs.

Which other solutions did I evaluate?

I evaluated other Linux distributions like Fedora and Ubuntu. Fedora's ISO is small, but I found the system itself to be annoying after a while.

What other advice do I have?

I would not recommend SUSE Linux in environments where users are not tech-savvy, yet it is solid for workstations. SUSE Linux worked well on older model computers but not as effectively on newer models.

Overall, I would rate SUSE Linux a solid nine out of ten for my purposes.

    Venkat_Rao

Offers secure communication for SFTP

  • July 03, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the tool for specific application needs where it is developed on the Linux platform. Additionally, we use certain SFTP sites for banking transactions. Although Windows operating systems could also be suitable, we decided to continue with the Linux system for secure communication and file exchanges between the banks and our server. That is the main purpose.

The purpose is to manage interactions with multiple bank accounts for payment transactions. Payment can be made through various modes, such as UPI (Gpay or Paytm), internet banking, and online transactions.

These transactions are received by the bank and then passed to us through a secured communication channel established between our systems and the banking gateway. The information is exchanged securely, and our accounts team takes the shared information from the bank to perform the necessary postings.

What is most valuable?

Some of the functionalities I like the most are the security features. This includes security restrictions on specific folders and secure communication for SFTP. These features are more secure and reliable. The tool also makes compliance possible.

What needs improvement?

The solution is expensive.

For how long have I used the solution?

I have been using the product for 12-15 years.

What do I think about the stability of the solution?

I rate SUSE Linux Enterprise's stability as ten out of ten.

What do I think about the scalability of the solution?

I rate the tool's scalability a nine out of ten.

How are customer service and support?

In the past, we found the support's response to be good. However, in the last year, we haven't needed to reach out to them much due to a lack of requirements. Overall, our experience with their technical support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

SUSE Linux Enterprise's installation is easy and can be completed with the help of one engineer. The tool requires monitoring instead of maintenance.

What's my experience with pricing, setup cost, and licensing?

The tool is expensive compared to Red Hat. I rate its pricing a nine out of ten.

    Nagendra Kavadi

Provides good patching and the BTRFS file system

  • June 18, 2024
  • Review provided by PeerSpot

What is our primary use case?

I'm a system administrator, and our company supports multiple clients. Most of our clients use SUSE Linux Enterprise, and we support their infrastructure.

What is most valuable?

The most valuable features of the solution are patching and the BTRFS file system.

What needs improvement?

The solution has to be fine-tuned with better documentation.

For how long have I used the solution?

I have been using SUSE Linux Enterprise for ten years.

What do I think about the stability of the solution?

I rate the solution’s stability an eight out of ten.

What do I think about the scalability of the solution?

We ask the backend team to increase the resources if it is a virtual machine. There is no problem with containerization or if it is part of a cluster.

I rate the solution a seven out of ten for scalability.

How are customer service and support?

We have a dedicated engineer assigned to our project, and we get proper support from him.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

The basic cost of RHEL is higher than that of SUSE Linux Enterprise. The BTRFS file system is included in SUSE Linux Enterprise and not in RHEL.

How was the initial setup?

The solution's initial setup is straightforward. However, migrating from an older version to a new version is a bit tricky.

What about the implementation team?

Around 12 system administrators from my team were involved in the solution's deployment.

What was our ROI?

Compared to RHEL, we have seen a 70% better return on investment with SUSE Linux Enterprise.

What other advice do I have?

We perform maintenance activities for the tool whenever our clients need patching or security updates. I would recommend the solution for any enterprise-level requirement. In our experience, the solution is very stable.

Overall, I rate the solution an eight out of ten.

    Kaustubh C.

Best way to manage kubernetes with multiple features.

  • April 08, 2024
  • Review provided by G2

What do you like best about the product?
Easy to manage.
I like how much it is easy to monitoring.
Easy status checking of my products and other.
And a security is A+ with Rancher.
What do you dislike about the product?
Need a better guide and better Ui .
I want if they make the UI and interface more beautiful and friendly.
What problems is the product solving and how is that benefiting you?
Rancher is helping me to monitoring and checking all status of my products.
Easy to manage.
I can easily manage with multiple features of it .
Kubernetes cluster is easily created with Rancher

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