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Good product and service provided by the Clevertap team
What do you like best about the product?
Have been using Clevertap for the last 3 years for 3 accounts on nearly day-today basis. As a marketer, I have found Clevertap great on the fronts of ease of setting up push/journey notification, emails, interstitials, in-app notifications and more.
Some other features that I like:
- Tracking campaign performance is seamless.
- Segmentation, A/B testing, and filters for targetted marketing.
- Preset templates for email marketing are cool too.
- Admin settings that help you assign roles to team members.
Overall, Clevertap is a reliable platform that meets my requirements.
Some other features that I like:
- Tracking campaign performance is seamless.
- Segmentation, A/B testing, and filters for targetted marketing.
- Preset templates for email marketing are cool too.
- Admin settings that help you assign roles to team members.
Overall, Clevertap is a reliable platform that meets my requirements.
What do you dislike about the product?
Despite being a great robust platform, there are some hiccups in between. Thankfully their customer support team and query management system is good and things get taken care of.
What problems is the product solving and how is that benefiting you?
Meets my digital marketing needs
Clever Tap a Clever Tool
What do you like best about the product?
User Segmentation, CleverTap’s powerful user segmentation capabilities.
CleverTap’s robust performance tracking allows businesses to analyze user activities comprehensively.
Real-Time Analytics: Users have praised CleverTap for its real-time analytics, which are particularly useful for mobile engagement
CleverTap’s robust performance tracking allows businesses to analyze user activities comprehensively.
Real-Time Analytics: Users have praised CleverTap for its real-time analytics, which are particularly useful for mobile engagement
What do you dislike about the product?
Sometimes new users get accustomed to the platform can take time
What problems is the product solving and how is that benefiting you?
Majorly help me to keep the dynamic flow of users on our app with real time engagement with and personalisation that allow us to be more interactive with the engagement.
Efficingy of this allow covering multiple aspect a multiple set of users.
Efficingy of this allow covering multiple aspect a multiple set of users.
Seamlessly CleverTap integrates rich media, banners, and images
What do you like best about the product?
I have been using the CleverTap platform for over two years and it has been a game-changer for my marketing campaigns. The platform’s support for A/B testing across push notifications, journey notifications, interstitials, in-app messages, and marketing emails has been incredibly helpful in optimizing campaign performance. As a senior designer, I appreciate how seamlessly CleverTap integrates rich media, banners, and images into both push and email campaigns, making the content more engaging and visually appealing.
One of the standout features for me is the preset templates, which save a lot of time and provide a great starting point for designing campaigns. The platform is user-friendly, yet packed with powerful tools that allow for detailed customization and personalization. CleverTap’s ability to cater to diverse needs while maintaining simplicity is impressive. It’s an essential tool for anyone looking to create impactful, data-driven marketing campaigns. I highly recommend it!
One of the standout features for me is the preset templates, which save a lot of time and provide a great starting point for designing campaigns. The platform is user-friendly, yet packed with powerful tools that allow for detailed customization and personalization. CleverTap’s ability to cater to diverse needs while maintaining simplicity is impressive. It’s an essential tool for anyone looking to create impactful, data-driven marketing campaigns. I highly recommend it!
What do you dislike about the product?
That when setting up a push notification, you have to paste the image and the deeplink two times, once for android and iOS. I am not a tech person but i wonder why they cannot save the users from pasting two times. Not a deal-breaker though!
What problems is the product solving and how is that benefiting you?
Setting up our push notifications and email campaigns
Clevertap is the best marketing tool
What do you like best about the product?
I have been using clevertap for over 3+ years as a marketing tool for our organisation, i have had a smooth and delightful experience using the tool, it helps me engaging my customers on daily basis and helps in marketing automationas well to set my user journeys. The clevertap support team is very prompt and helps us resolve our query's instantly.
What do you dislike about the product?
Can be more User friedly, probably a better UI & UX. More automation tools & capabilities would be good.
What problems is the product solving and how is that benefiting you?
Clevertap helps me engage with my users on daily basis.
Platform for Enhanced User Engagement
What do you like best about the product?
For the past two years, my experience with CleverTap has been nothing short of exceptional. This platform simplifies the creation and management of push notifications, journey notifications, interstitials, in-app messages, and marketing emails with remarkable ease. As a content creator, I find the integrated Scribe feature particularly invaluable—it streamlines content creation and boosts efficiency significantly.
The user-friendly interface, coupled with advanced segmentation tools, empowers businesses to deliver highly personalized campaigns to the right audience. It’s a transformative solution for driving user engagement and retention.
Moreover, CleverTap’s customer support stands out for its professionalism, responsiveness, and prompt resolution of queries. This level of support truly enhances the overall experience.
If you're seeking a reliable and feature-packed engagement platform, CleverTap is the ideal choice. It has revolutionized my marketing efforts, and I wholeheartedly recommend it to others!
The user-friendly interface, coupled with advanced segmentation tools, empowers businesses to deliver highly personalized campaigns to the right audience. It’s a transformative solution for driving user engagement and retention.
Moreover, CleverTap’s customer support stands out for its professionalism, responsiveness, and prompt resolution of queries. This level of support truly enhances the overall experience.
If you're seeking a reliable and feature-packed engagement platform, CleverTap is the ideal choice. It has revolutionized my marketing efforts, and I wholeheartedly recommend it to others!
What do you dislike about the product?
Some older campaigns are displaying all metrics as zero. Not sure if this is a bug.
What problems is the product solving and how is that benefiting you?
To manage all the push and in-app notifications.
A dependable marketing automation platform
What do you like best about the product?
I have been using the CleverTap platform for over three years to manage push notifications, journey notifications, in-app notifications, interstitials, and marketing emails across two accounts. My experience has been excellent so far.
The platform’s user interface is intuitive, and setting up campaigns or journeys is straightforward, even for complex workflows. What sets CleverTap apart is their customer support. Every query I’ve raised has been resolved promptly and effectively. I also appreciate their well-organized query management system, where issues can be prioritized as urgent, medium, or low. This ensures that critical issues are addressed immediately, which is a big plus for fast-paced marketing environments.
One feature that I have been recently trying my hands on is “Scribe", their integrated tool for notification content creation, which has been incredibly helpful in understanding and tweaking content based on emotions it is likely to invoke in the readers. It makes strategizing content more efficient.
Overall, CleverTap is a reliable and versatile platform that combines robust features with excellent customer support. I highly recommend it to anyone seeking a dependable marketing automation platform.
The platform’s user interface is intuitive, and setting up campaigns or journeys is straightforward, even for complex workflows. What sets CleverTap apart is their customer support. Every query I’ve raised has been resolved promptly and effectively. I also appreciate their well-organized query management system, where issues can be prioritized as urgent, medium, or low. This ensures that critical issues are addressed immediately, which is a big plus for fast-paced marketing environments.
One feature that I have been recently trying my hands on is “Scribe", their integrated tool for notification content creation, which has been incredibly helpful in understanding and tweaking content based on emotions it is likely to invoke in the readers. It makes strategizing content more efficient.
Overall, CleverTap is a reliable and versatile platform that combines robust features with excellent customer support. I highly recommend it to anyone seeking a dependable marketing automation platform.
What do you dislike about the product?
In setting up journey notifications, there are no filter on specific "actions" within the event properties under the "user does not do" section in the Entry Inaction condition. I raised this with the Clevertap product team and they have assured that this additional feature is already under development and should be available some time soon.
What problems is the product solving and how is that benefiting you?
Helps me manage push notifications, journey notifications, in-app notifications, interstitials, and marketing emails across two accounts
Best customer engagement platform available across domains
What do you like best about the product?
Clevertap has been one of the best platform for customer retention. Its easy integration inside app makes it most convenient.
Mostly we have came across only 20-30% if its entire capabilities and truly impressed by it.
Push notifications, emails, inapp messages can be easily triggered without adding much efforts in the code. Based on all the notification it sends, the data which we receive and the anaylysis which they provide is truly incredible.
Event the documentation which they have provided is clear and upto the point.
Mostly we have came across only 20-30% if its entire capabilities and truly impressed by it.
Push notifications, emails, inapp messages can be easily triggered without adding much efforts in the code. Based on all the notification it sends, the data which we receive and the anaylysis which they provide is truly incredible.
Event the documentation which they have provided is clear and upto the point.
What do you dislike about the product?
There are no such difficulties we have faced using clevertap as a SDK in our app.
What problems is the product solving and how is that benefiting you?
Handling push notifications easily without doing any hustle makes the platform truly amazing. Otherwise handling services and broadcast receivers can be a bit tedious and even all the performance optimizations have been already handled by the platform which makes our task easier.
Automation expert and user friendly tool
What do you like best about the product?
Clevertap gives you a lot of flexibility on how , who and when during campaign execution.
Automation tools like linked API, Bulletins and catalog functionality is amazing.
Automation tools like linked API, Bulletins and catalog functionality is amazing.
What do you dislike about the product?
Sometimes under a lot of features and campaigns executions, the [product gets glitchy sometimes.
What problems is the product solving and how is that benefiting you?
it si helping to give features early than any other competitor and the exceptional csm support to build and solve any issue and hands on expeirence.
Clevertap Review
What do you like best about the product?
It is very userfriendly and all provides timely customer support.
What do you dislike about the product?
A few other things can be added in the product which are not there right now
What problems is the product solving and how is that benefiting you?
It helps in proper prersonalization and timely communications
Powerful tool for business with complex user engagement needs & multi-channel promotional campaigns
What do you like best about the product?
Campaign Management is very easy.
It offers funnel tracking and user segmentation to improve user behavior.
It offers funnel tracking and user segmentation to improve user behavior.
What do you dislike about the product?
The only concern is the cost which will be more concerning for small organisations or startups
What problems is the product solving and how is that benefiting you?
It helps improve app engagement by understanding user behavior
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