Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
614 reviews
from
External reviews are not included in the AWS star rating for the product.
Great expereince so far!
What do you like best about the product?
I love the analytics dashboard. It is so much better than what we had before. The customer support team was very helpful with onboarding and helped us work out problems along the way and even after onboarding. The tool is pretty user-friendly.
What do you dislike about the product?
So far the only struggles have been the learning curve of switching platforms. We've noticed a few differences but for the most part all positive expereinces.
What problems is the product solving and how is that benefiting you?
It is helping help to better target our audience by allowing us to have better segmentation. Also the analytics are helping us to have a better understanding of our users behaviors.
Clevertap - Great Platform for Customer relation management and Customer Retention
What do you like best about the product?
Clevertap has been an important tool for us in terms of retention and engagement strategy its capabilities for the Automated journey and in-depth functionality help us improve the communication and strategy with the customer. Its Advanced segmentation, campaign functionality, and real-time data help us better analyze customer trends. It's Anonymous tracking of the users on the website and the App track every event of the customer.
What do you dislike about the product?
Integration with clever tap is a little time-consuming and also the pricing can be better for small enterprises.
What problems is the product solving and how is that benefiting you?
Clevertap helps us solve a lot of issue in helping us manage customer behaviour and detailed segmentation with functionalities like Events, Creating user funnel, Trends, Pivots, and Flows which gives us better insights in decision making with omnichannel like WhatsApp, web push, App push, sms, Emails. Additionally to all this the cohorts help us understand the customer pattern over multiple revenue channels and segmentation like RFM segments can help us treat customers based on the intentand it makes easy for the brand to optimize the marketing channel and remarketing strategy.
L'expérience avec CleverTap a été incroyable.
Qu'aimez-vous le plus à propos de the product?
Leurs services, l'équipe de support est excellente et serviable.
Que n’aimez-vous pas à propos de the product?
Pas exactement de la désapprobation mais quelques fonctionnalités peuvent être ajoutées pour rendre l'expérience plus fluide.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Le travail manuel a été presque nul avec l'automatisation.
Achieve great things with great features
What do you like best about the product?
Amazing options to customise communications and improve user experience
What do you dislike about the product?
The data representation seems inadequate and not great for visualisations etc. Not meant to be accurate
What problems is the product solving and how is that benefiting you?
Clevertap has achieved greatly in template editing and customisations which allows users to be more creative and precise in their campaigns.
Clevertap Outil logiciel CRM émergent
Qu'aimez-vous le plus à propos de the product?
Outil CRM facile à naviguer avec une pléthore de services pour la gestion de campagnes, avec un support client dédié et des campagnes et communications faciles à mettre en œuvre ainsi que le regroupement et la segmentation.
Que n’aimez-vous pas à propos de the product?
A plus de possibilités d'intégration, et parfois il ralentit lorsqu'il est surchargé de trop de contenu.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Gestion de campagne de bout en bout avec un segment approprié pour la communication par canal.
Clevertap - Great tool for CRM and end to end campaign management
What do you like best about the product?
Clevertap has a smooth and easy to navigate functions with dedicated space for analytics, campaign scheduling and management along with a plethora of channels to execute campaigns and it's always on the lookout with additions of up to date features and tools required as per market conditions. It is easy to implement with timely customer support and can be integrated with multiple other marketing softwares
What do you dislike about the product?
Sometimes lags with over storage of data.
What problems is the product solving and how is that benefiting you?
It helps with end to end campaign management and execution and helps plan out campaigns and segmentations
Has the potential to be a leader
What do you like best about the product?
Good numebr of options to edit and develop a user experience
What do you dislike about the product?
Needs lot of refinement in UI & Data accuracy
What problems is the product solving and how is that benefiting you?
It has helped me more options and freehand in editing emails, more than HubSpot has. I like the extent to how much templates can be edited.
Tout-en-un outil d'automatisation pour l'automatisation du marketing et la personnalisation.
Qu'aimez-vous le plus à propos de the product?
L'intégration est très facile avec n'importe quel outil tiers et très facile à utiliser.
Que n’aimez-vous pas à propos de the product?
Parfois, le CSM répond très tard, et l'équipe de support est un peu plus lente.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
La personnalisation du site web et le nouveau parcours étaient très faciles à réaliser.
Most User-Friendly Marketing Automation Tool
What do you like best about the product?
1. Easy-to-learn user-friendly platform.
2. Distinct features - A/B Testing, Intellinode, In-App Messaging, Native Display
3. Native Integrations for Email, SMS, and WhatsApp - have made integrations very smooth & every channel is under one place only.
4. Customer Journeys - Easy to create Customer Journeys with IntelliNode feature for A/B Testing
5. Analytics - Cohort & Trend Creation helps in studying customer behaviour & targeting them on their preferred days, and timings using their preferred marketing channels.
2. Distinct features - A/B Testing, Intellinode, In-App Messaging, Native Display
3. Native Integrations for Email, SMS, and WhatsApp - have made integrations very smooth & every channel is under one place only.
4. Customer Journeys - Easy to create Customer Journeys with IntelliNode feature for A/B Testing
5. Analytics - Cohort & Trend Creation helps in studying customer behaviour & targeting them on their preferred days, and timings using their preferred marketing channels.
What do you dislike about the product?
The delay in building the Link Shortener Capability for SMS Campaigns per the new TRAI guidelines dt. 1st Oct'24.
What problems is the product solving and how is that benefiting you?
Analytics has been sorted since execution, DLRs & Analysis can be done on a single platform only.
Great product with evolving features & Prompt support
What do you like best about the product?
1. CleverTap has an intuitive UI which makes the tool super easy to use.
2. Great tool to identify user segments basis user behaviour, which also helps targeting the right audience for our business growth.
3. Their user analytics help prioritise product features and drive product roadmap.
4. Excellent and prompt service by the support team. They are available round the clock to assist us for any blocker we encounter.
5. The team promptly takes initiative to do audits on changes we implement.
2. Great tool to identify user segments basis user behaviour, which also helps targeting the right audience for our business growth.
3. Their user analytics help prioritise product features and drive product roadmap.
4. Excellent and prompt service by the support team. They are available round the clock to assist us for any blocker we encounter.
5. The team promptly takes initiative to do audits on changes we implement.
What do you dislike about the product?
The login journey is a bit cumbersome with 2 steps authentications, using authication apps.
What problems is the product solving and how is that benefiting you?
User behaviour analytics help us drive our marketing campaigns and product innovations.
Real time tracking of user journeys help us prompty address issues that our customers are facing and proactively solve them.
Real time tracking of user journeys help us prompty address issues that our customers are facing and proactively solve them.
showing 71 - 80