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Reviews from AWS customer

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630 reviews
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External reviews are not included in the AWS star rating for the product.


    Darsh Nath S.

Amazing. Intuitive and super helpful

  • May 19, 2025
  • Review provided by G2

What do you like best about the product?
I use CleverTap for my day-to-day work as a Marketing Intern at AllEvents. So far, my experience has been super amazing with it. The support team is very responsive, my doubts get cleared easily and overall the analytics help me track the performance of my campaigns as well
What do you dislike about the product?
There is nothing specific that comes to my mind. So far, the experience has been pretty good
What problems is the product solving and how is that benefiting you?
The ability to send push notifications and get real-time analytics tracking on has helped me smoothen my work.


    Armando D.

Best CRM and marketing software

  • May 14, 2025
  • Review provided by G2

What do you like best about the product?
CleverTap is a very effective and easy to use CRM software. It has helped in multiple marketing activities and customer relations. It is so easy to schedule marketing promotional messages via WhatsApp, push notifications, emails and more. It is also very helpful to create customer automated journeys and can assist with insights through their analytics section. It can be easily integrated with other marketing service providers and data tools. The customer support team is easily reachable over calls and emails and are prompt in their response time and resolves queries with ease.
What do you dislike about the product?
Can have more scope in improving the user interface, a new user will take a while to get adjusted to the software.
What problems is the product solving and how is that benefiting you?
CleverTap has solved the problem of using multiple softwares and providers for conducting marketing activities, as everything is available all in the software itself. It has made business and marketing processes smooth and efficient.


    Neel J.

How CleverTap Stacks Up for Mobile Marketing Automation

  • May 07, 2025
  • Review provided by G2

What do you like best about the product?
Clevertap is one stop solution for all kind of D2C brands. I have been using clevertap since 3 years now and with time I have been feeling the ease of use, Clevertap support team is also extremely helpfull. I have been using full stack feature and the integration of website and mobile app or the service providers is way to simple with teh help of documentation.
What do you dislike about the product?
Some basic feature has to be paid monthly like whatsapp unlike other tools some feature are paid but the price is low for activation
What problems is the product solving and how is that benefiting you?
Clevertap has been helping me to see the differnet boards which actually helps to promote or stratergies campaigns more efficiently


    Alvita S.

Best company to boost engagement

  • March 24, 2025
  • Review provided by G2

What do you like best about the product?
I like how Clever tap supports a growing business with insights
What do you dislike about the product?
This can be overwhelming when you first start using it
What problems is the product solving and how is that benefiting you?
It helps me retain my customers using a single platform, its easy to use as well


    Prajwal R.

Customer Engagement Superpower for Finance Industry

  • March 06, 2025
  • Review provided by G2

What do you like best about the product?
The best thing about clevertap is it is very easy to use and there are lots of features available
What do you dislike about the product?
Customer support needs to be enhanced and need quick support
What problems is the product solving and how is that benefiting you?
Analytics are helping to find new segments and also helps to ease the way of engagement


    Vinita D.

Great Tool for Customer Engagement

  • February 27, 2025
  • Review provided by G2

What do you like best about the product?
It is really easy to use and has lots of good features. I love how it helps me track what my customers are doing and send them personalized messages at the right time. The dashboard is also very simple to understand
What do you dislike about the product?
The setup was a little tricky at first. Also, the pricing is on the higher side.
What problems is the product solving and how is that benefiting you?
It has helped me reach the right customers at the right time which helped increase customer engagement and loyalty.


    Nikita R.

Excellent Interface and speed

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
Interface and self-explanatory Platform is best.
What do you dislike about the product?
Company Product and CT has not synced well, leading to some restrictions while using the features
What problems is the product solving and how is that benefiting you?
CRM Marketing


    Telecommunications

Powerful Customer Engagement & Retention Platform

  • January 30, 2025
  • Review provided by G2

What do you like best about the product?
CleverTap has been a game-changer for our customer engagement and retention strategy. With its advanced segmentation, automated campaigns, and real-time analytics, we can create personalized experiences that keep our users engaged and coming back to our app.
What do you dislike about the product?
The need to depend on developers for certain configurations. A no code approach would make the operations easier.
What problems is the product solving and how is that benefiting you?
User retention and churn reduction
Engage users proactively
Personalization
A/B testing


    Mukul k.

Powerful Customer Engagement with CleverTap

  • January 20, 2025
  • Review provided by G2

What do you like best about the product?
CleverTap is user-friendly interface and has real-time analytics and multiple types of segmentation options. We are able to personalize customer journeys by using data on customer behavior. The predictive analytical features are cutting-edge.
What do you dislike about the product?
In order to setup the more advanced features, some deeper technical integration is required.
What problems is the product solving and how is that benefiting you?
Both customer experience as well as conversion rates are improved with the help of CleverTap. We have seen increased engagement from users driven through campaigns on CleverTap.


    Sanchia F.

Clevertap, the best marketing automation and campaign management tool

  • January 13, 2025
  • Review provided by G2

What do you like best about the product?
Clevertap is so easy to use with a vast number of features for campaign scheduling and execution. The customer support staff is very helpful and effective. It can also be easily implemented for multi purpose campaigns
What do you dislike about the product?
It can improve its user interface and has scope for improvement
What problems is the product solving and how is that benefiting you?
It helps in conducting marketing campaigns smoothly and efficiently