Rocketlane
RocketlaneReviews from AWS customer
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It makes the process smooth and make our work half with clear transparency on development of work.
What do you like best about the product?
The clear understanding of work separation for each teammate and clear depiction of dependency to them.
What do you dislike about the product?
Option to change logo in the task should be there.
What problems is the product solving and how is that benefiting you?
To give a clear picture to clients where their input is required and without specific details, we cannot move ahead. Clients are able to monitor the development.
Supercharged our customer onboarding experience!
What do you like best about the product?
Ease of use, ability to create various project templates, possibility of completely custom projects
What do you dislike about the product?
no mobile or tab app yet, no integration with zoho desk yet
What problems is the product solving and how is that benefiting you?
Structure onboarding of customers using a professional plan instead of excel sheets, traceability of whats happening with onboardings.
Recommendations to others considering the product:
Go ahead without a doubt!
Rocket lane best fit for customer success
What do you like best about the product?
The visual impression of the product and user friendly.
What do you dislike about the product?
notifications visibility is quite complicated and difficult to get all the data's in project plans.
What problems is the product solving and how is that benefiting you?
It solves the managing of the customer success work in a single window.
Rocket lane Rocks!
What do you like best about the product?
Easy to use the platform. Love that the customer is very vocal in the platform.
What do you dislike about the product?
Notifications is not easily visible. That is the main point.
What problems is the product solving and how is that benefiting you?
Easy onboarding of customers
Recommendations to others considering the product:
Easy to use the platform
Amazing Product!
What do you like best about the product?
The best part about Rocketlane is it's UI/UX and Account visibility through the journey from onboarding to completion
What do you dislike about the product?
I didn't find anything to dislike about.
What problems is the product solving and how is that benefiting you?
It is helping us to track each and every status of each client!
Recommendations to others considering the product:
Try it! It's a grate tool!
Handle entire project in same portal
What do you like best about the product?
Internal task management becomes very comfortable and easy.
What do you dislike about the product?
The current update/history is not visible under the task tab.
What problems is the product solving and how is that benefiting you?
Dashboard of rocketlane helps me to highlight the pending or upcoming critical points details under a single tab and also helps us with the space to keep the documents in one portal.
Recommendations to others considering the product:
This is the best tool to handle projects with internal stakeholders.
Why Rocketlane
What do you like best about the product?
Rocket lane has helped to standardize the processes followed across the departments. It is providing a common platform covering all aspects of the project. Thus, optimizing project monitoring simultaneously for multiple projects and also providing constant visibility of the project to all stakeholders.
What do you dislike about the product?
Additional Report features. Delay tracking missing.
What problems is the product solving and how is that benefiting you?
Process standardization, a common platform for all aspects of the project, constant platform for visibility on project progress and challenges.
Recommendations to others considering the product:
Rocket lane is most useful when multiple stakeholders are involved in a project and multiple projects are running parallelly.
It helps to keep the processes standard for project schedule tracking, task allocations, documentation and dealy tracking. Thus, anyone can take over the project from any point and start working without any requirement for separate information handover.
It helps to keep the processes standard for project schedule tracking, task allocations, documentation and dealy tracking. Thus, anyone can take over the project from any point and start working without any requirement for separate information handover.
Flexible PSA tool, with great support
What do you like best about the product?
The product itself is very flexible in terms of how easy it is to make amendments and changes to implementation projects. This covers ease of editing project templates, changing owners of projects, adding/removing project phases etc. Morever, the team are very receptive to feedback and considerate about improvements to their product (where it would benefit multiple users). The highlight, though, is the Rocketlane that's supporting us. Throughout onboarding, Shyam went above and beyond to ensure we are making best use of Rocketlane by sharing best practices, guiding us through tailored product demos, and acting as our conduit between our organisation and Rocketlane.
What do you dislike about the product?
Not necessarily something to dislike, just worth considering that this is still a developing product, meaning that there is the occasional bug or two, and that their product suite is still developing. I'm highlighting that this isn't a negative, just something worth noting.
What problems is the product solving and how is that benefiting you?
Customer-facing portals are enabling us to increase visibility for our customers on their implementation projects, and we're eager to make use of various product features (e.g. Chat, Forms etc) to streamline our processes and increase efficiencies.
Decent tool for Project Management
What do you like best about the product?
I am able to filter Tasks that have been assigned to me in an easy manner.
What do you dislike about the product?
I am not able to see "Customer Name" and other Custom Fields in the list of my tasks.
What problems is the product solving and how is that benefiting you?
I am managing my Customer Success project with Rocketplane. It has helped templatise our Projects and sync their progress very conveniently.
Recommendations to others considering the product:
Have a clear vision of what you want before you start using Rocketlane. Else it will be chaotic.
Best way to track and manage projects.
What do you like best about the product?
I like the below features:
1. One can create multiple projects and can view the progress of the project, and can also track time for every phase.
2. There are Separate dashboards for all the tasks.
3. Business analysts and managers can edit the due dates of the projects of all the phases and can also assign tasks to the team members and share details.
4. Can easily track the total number of working hours of the team members from the timesheet.
1. One can create multiple projects and can view the progress of the project, and can also track time for every phase.
2. There are Separate dashboards for all the tasks.
3. Business analysts and managers can edit the due dates of the projects of all the phases and can also assign tasks to the team members and share details.
4. Can easily track the total number of working hours of the team members from the timesheet.
What do you dislike about the product?
There is no such feature which I dislike in the Rocketlane, but one point I would like to mention to improve the accessibility - When I jump to some tasks to view them in detail sometimes there will be multiple points like saying there are 20 bugs raised by QA team and move to bug no 10 to check in detail and when I navigate back, the page will be still displaying points starting from sr 1 and I need to again scroll and check the upcoming points.
What problems is the product solving and how is that benefiting you?
1. Can track my work time!
2. Can create new projects and plan them accordingly.
3. All tasks can be managed in one tool called Rocket lane!
4. Easy to assign tasks and track the progress.
2. Can create new projects and plan them accordingly.
3. All tasks can be managed in one tool called Rocket lane!
4. Easy to assign tasks and track the progress.
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