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Onboarding made Easy
What do you like best about the product?
The product is userfriendly and has the compatibility to go along smoothly. I would recommend Rocketlane for my other associate who is struggling with onboarding accounts.
What do you dislike about the product?
Rather than a dislike, A suggestion is to have a user manual for the new user would be more helpful. Also, there is some proactiveness in reaching out to clients based on usage/adoption required.
What problems is the product solving and how is that benefiting you?
Accounts which were not onboarded are onboarded now, by this even the client is aware what the status of the account in terms of onboarding is. The effort which needs to be put in for onboarding has reduced.
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feedback
What do you like best about the product?
in timesheet easily create task for each project
What do you dislike about the product?
overview and notification working very slow.
What problems is the product solving and how is that benefiting you?
attandance management , i realized that easily we can track our past record for each project with rocklane
Planning and execution of projects with greatly visibility / ownership for Customers
What do you like best about the product?
- Ownership of project items for customers
- Templates for managing different project needs
- Collaboration with external stakeholders
- Templates for managing different project needs
- Collaboration with external stakeholders
What do you dislike about the product?
- There's nothing I can think of that I dislike.
What problems is the product solving and how is that benefiting you?
- Planning and executing customer onboarding projects
- Keeping customers aware of the progress, challenges and their dependencies
- Keeping customers aware of the progress, challenges and their dependencies
It makes the process smooth and make our work half with clear transparency on development of work.
What do you like best about the product?
The clear understanding of work separation for each teammate and clear depiction of dependency to them.
What do you dislike about the product?
Option to change logo in the task should be there.
What problems is the product solving and how is that benefiting you?
To give a clear picture to clients where their input is required and without specific details, we cannot move ahead. Clients are able to monitor the development.
Supercharged our customer onboarding experience!
What do you like best about the product?
Ease of use, ability to create various project templates, possibility of completely custom projects
What do you dislike about the product?
no mobile or tab app yet, no integration with zoho desk yet
What problems is the product solving and how is that benefiting you?
Structure onboarding of customers using a professional plan instead of excel sheets, traceability of whats happening with onboardings.
Recommendations to others considering the product:
Go ahead without a doubt!
Rocket lane best fit for customer success
What do you like best about the product?
The visual impression of the product and user friendly.
What do you dislike about the product?
notifications visibility is quite complicated and difficult to get all the data's in project plans.
What problems is the product solving and how is that benefiting you?
It solves the managing of the customer success work in a single window.
Rocket lane Rocks!
What do you like best about the product?
Easy to use the platform. Love that the customer is very vocal in the platform.
What do you dislike about the product?
Notifications is not easily visible. That is the main point.
What problems is the product solving and how is that benefiting you?
Easy onboarding of customers
Recommendations to others considering the product:
Easy to use the platform
Amazing Product!
What do you like best about the product?
The best part about Rocketlane is it's UI/UX and Account visibility through the journey from onboarding to completion
What do you dislike about the product?
I didn't find anything to dislike about.
What problems is the product solving and how is that benefiting you?
It is helping us to track each and every status of each client!
Recommendations to others considering the product:
Try it! It's a grate tool!
Handle entire project in same portal
What do you like best about the product?
Internal task management becomes very comfortable and easy.
What do you dislike about the product?
The current update/history is not visible under the task tab.
What problems is the product solving and how is that benefiting you?
Dashboard of rocketlane helps me to highlight the pending or upcoming critical points details under a single tab and also helps us with the space to keep the documents in one portal.
Recommendations to others considering the product:
This is the best tool to handle projects with internal stakeholders.
Why Rocketlane
What do you like best about the product?
Rocket lane has helped to standardize the processes followed across the departments. It is providing a common platform covering all aspects of the project. Thus, optimizing project monitoring simultaneously for multiple projects and also providing constant visibility of the project to all stakeholders.
What do you dislike about the product?
Additional Report features. Delay tracking missing.
What problems is the product solving and how is that benefiting you?
Process standardization, a common platform for all aspects of the project, constant platform for visibility on project progress and challenges.
Recommendations to others considering the product:
Rocket lane is most useful when multiple stakeholders are involved in a project and multiple projects are running parallelly.
It helps to keep the processes standard for project schedule tracking, task allocations, documentation and dealy tracking. Thus, anyone can take over the project from any point and start working without any requirement for separate information handover.
It helps to keep the processes standard for project schedule tracking, task allocations, documentation and dealy tracking. Thus, anyone can take over the project from any point and start working without any requirement for separate information handover.
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