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Fantastic tool for clients and colleagues alike
What do you like best about the product?
The software is incredibly user-friendly
What do you dislike about the product?
Very robust with almost too many features
What problems is the product solving and how is that benefiting you?
Making it easier for us and our customers to onboard our software
Recommendations to others considering the product:
Watch the admin & user training videos - they're a huge help
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Helpful to track working hours.
What do you like best about the product?
Task are created in accounts no need to describe anything.
What do you dislike about the product?
A mobile application is not available. Slow while creating and deleting task.
What problems is the product solving and how is that benefiting you?
No need to fill all working hours manually along with the task type.
Rocketlane is Iike a Rocket. Easy project tracking.
What do you like best about the product?
In this easy to track project along with client details we can set the number of days for the project and easy to work accordingly which helps to complete the project within the time frame and the client also can check the status of the project
What do you dislike about the product?
There are no issues right now but sometimes it takes time to get data on screens
What problems is the product solving and how is that benefiting you?
The best part is all outcome for all the project as per the data is summed in the system which reduces the time and effort as well to mention the more report and helps to track the due time for the project and also inform the client of the same.
Rocketlane is like a Rocket to fly with your projects
What do you like best about the product?
There are enormous things that i like about Rocketlane.
The way we are able to manage our projects in Rocket lane makes in very easy for me to manage all my tasks.
The Dashboard gives an overview of each and every project and taks assigned to me.
The way we are able to manage our projects in Rocket lane makes in very easy for me to manage all my tasks.
The Dashboard gives an overview of each and every project and taks assigned to me.
What do you dislike about the product?
I have been using lot of other project management applications but thrust me there is nothing in Rocketlane which can be pointed as wrong.\
Everything is very well without any issues.
Everything is very well without any issues.
What problems is the product solving and how is that benefiting you?
Check the status of all the tasks/projects on a daily basis.
Notifications shows the exact staus of the project and remind us of any missed/delayed tasks.
We can also enter the time taken against each task.
Notifications shows the exact staus of the project and remind us of any missed/delayed tasks.
We can also enter the time taken against each task.
Ease of use. Simple tool with powerful results
What do you like best about the product?
Easy way to track progress, assign items to be completed by team members
What do you dislike about the product?
Nothing major at the moment! The ability to make notes on tasks and sub-tasks would be nice.
What problems is the product solving and how is that benefiting you?
Tracking onboarding and training
Project management made easy
What do you like best about the product?
I enjoy the fact that Rocketlane offers many ways to customize your client journey and process. Each client is going to have nuances and this is a great way to provide visibility internally on where I stand with onboarding new customers.
What do you dislike about the product?
Because there are so many features in Rocketlane, it sometimes takes several clicks, in the beginning, to get where you want to go. Also some areas to create notes seem redundant.
What problems is the product solving and how is that benefiting you?
Rocketlane is helping my team and I generate overall more visibility and accountability when it comes to tracking the progress of new deals. Overall it also helps paint a picture of my capacity.
Great platform to keep track of all our office based tasks.
What do you like best about the product?
We can keep track of the tasks that are completed, to be completed and already completed. The timesheet feature is wonderful and quite user friendly compared to other platforms.
What do you dislike about the product?
There is no point to dislike in this platform, I love this platform because we can keep track of the tasks that are completed, to be completed and already completed. The timesheet feature is wonderful and quite user friendly compared to other platforms.
What problems is the product solving and how is that benefiting you?
We can keep track of the tasks that are completed, to be completed and already completed. The timesheet feature is wonderful and quite user friendly compared to other platforms.
Yet to explore all the options but feels easy and friendly so far
What do you like best about the product?
The way it is designed to share modules & progress with clients
What do you dislike about the product?
The dates prediction of projects. Sometimes, it can be as low as a week too.
What problems is the product solving and how is that benefiting you?
To track the progress of projects
Easy to manage your project
What do you like best about the product?
Multiple projects handling, setting goal for your timelines and tracking individual task for the assigned person and looking at your plans on the daily basis is something I like from rocketlane.
What do you dislike about the product?
Nothing specific everything in the rocketlane is perfect for a new organization or an established organization to look forward for the growth and success. Thank you.
What problems is the product solving and how is that benefiting you?
Multiple projects handling is something rocketlane handles and tracking of your goals and timelines are something important for an organization to grow in the competitive world
A good tool. Especially brilliant for a tool that is just out and about.
What do you like best about the product?
Its clutter-free design. Its ability to show details in the form of a Gantt chart. The option to chat, and send information to your clients within the tool. The option to create various custom fields and have them all displayed on the list in a custom order.
What do you dislike about the product?
Integrations. They provide a lot through their Zapier integration but we use a lot of tools and so it would be great to have a deeper integration with them. Also, the file upload option is brilliant but if it were to be made available only s a client unlocks a stage in the onboarding process, it would be great.
What problems is the product solving and how is that benefiting you?
Rocketlane helped us revamp our onboarding process. It gave us our first taste of a well-defined onboarding process. It helped us open conversations with clients right at the beginning. It really helped in reducing churn. It also gave us a direction into what onboarding should be like, it helped us plan and have it executed in real-time. We can see a real change in churn and expansion through this.
Recommendations to others considering the product:
From our experience, this tool is really good for up and coming CS teams in revamping their onboarding process. Irrespective of how complex it is, Rocketlane would be able to handle it.
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