Rocketlane
RocketlaneReviews from AWS customer
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Help in timelines
What do you like best about the product?
In rocketlane, we can track all the deadlines of the account, and easily we can communicate with other persons on a particular task. We can easily track all the statuses of the accounts in one place.
What do you dislike about the product?
Sometimes it's very slow and laggy. Also sometimes it shows white screens only. The G2 team has to work on this.
What problems is the product solving and how is that benefiting you?
If it is faster then it saves our time and if it is available on an android phone that is also better.
Great for client-facing projects
What do you like best about the product?
I love the ability to make customizable project templates, forms and designated assignees based on role per task. This software allows our onboarding team to scale out our projects with clients and reduce the time to onboard. The automations are amazing.
What do you dislike about the product?
I wish there was built in flow charts / process flow diagrams so that we could provide more information to clients.
What problems is the product solving and how is that benefiting you?
Keeping customers on track and informed with complex onboardings.
Good product, Great implementation and customer success team.
What do you like best about the product?
Simple, intuitive, easy to use. Easy to update templates and processes. Provides a good view of all our projects and their status. Great support team who are incredibly responsive.
What do you dislike about the product?
Dashboarding and reporting capabilities arent built out yet, needs to be more granular. Would prefer more robust 'task dependency' set up. e.g. tasks only created based on the completion of earlier tasks. Would love an integration with Jira for 'Issue' tracking in our projects.
What problems is the product solving and how is that benefiting you?
Helping us better manage our project load and flow.
Helps us onboard our own staff faster, as they can quickly understand our onboarding process end to end thanks to the granular tasks within our RL Templates.
Helps us onboard our own staff faster, as they can quickly understand our onboarding process end to end thanks to the granular tasks within our RL Templates.
Best Customer Experience given by Swathi & Vishnu at Rocketlane.
What do you like best about the product?
The tool provides all the necessary ways to manage your project, resources & clients efficiently.
What do you dislike about the product?
I liked it for now. Nothing to complain about now.
What problems is the product solving and how is that benefiting you?
The best tool to manage your projects.
A drastic Improvement in getting customers onboarded!
What do you like best about the product?
The User interface and how tasks can be organized. Coming from excel based onboarding Rocketlane gives so much more leeway for accountability and ownership of tasks.
What do you dislike about the product?
Potential scalability issues. As setting up billing structures is a hard, complex, and large process more features regarding the organization of tasks the more complex the use case the more you can see some more challenging usecases for Rocketlane.
What problems is the product solving and how is that benefiting you?
Faster and more efficient onboarding. All information pertaining to the onboarding is in one place. And helps CSMs get a clear understanding of what is pending from the implementation phase.
Customer Onboarding Made Easy!
What do you like best about the product?
Best part about Rocketlane is how easy it is to use.
Our customers have visibility on what is going to happen once they buy our platform and they are updated every week on their progress.
Our customers have visibility on what is going to happen once they buy our platform and they are updated every week on their progress.
What do you dislike about the product?
Although I don't see any downside to using Rocketlane, I would love to have more automation in place which can help free up some bandwidth for my team.
Also, more integrations with other tools like Trainn, Vidyard & Loom will help us import videos made over there to Rocketlane for quick troubleshooting videos sent out to the customer.
Otherwise Rocketlane feels like a complete tool
Also, more integrations with other tools like Trainn, Vidyard & Loom will help us import videos made over there to Rocketlane for quick troubleshooting videos sent out to the customer.
Otherwise Rocketlane feels like a complete tool
What problems is the product solving and how is that benefiting you?
We are using Rocketlane for the following Use cases:
1. HR onboarding
2. Internal Employee Platform Onboarding
3. Customer Onboarding
Rocketlane has helped us measure our Onboarding efforts effectively.
1. HR onboarding
2. Internal Employee Platform Onboarding
3. Customer Onboarding
Rocketlane has helped us measure our Onboarding efforts effectively.
A game changer for any onboarding team
What do you like best about the product?
We needed the ability to track all of our onboarding for both internal purposes and to make onboarding even more transparent to our clients. Rocketlane was easy to set up, everyone we interacted with from the Rocketlane team was pleasant and helpful, and we are very impressed with the feature set available. This product is an incredible value for the price too. Everyone I've met on the Rocketlane team has been wonderful to work with and quick to help.
What do you dislike about the product?
There are a few integrations we were interested in that aren't quite there yet BUT Rocketlane is already working on those so we are not at all concerned. Other than that, we haven't found anything we dislike or find lacking so far. Anything we were unclear on they were more than willing to discuss with us to make sure we got the help we needed and were open to our feedback.
What problems is the product solving and how is that benefiting you?
Rocketlane solves for managing your onboarding projects more easily, and understanding your team's capacity. Both of these have been very helpful to our organization.
A good Asana alternative
What do you like best about the product?
We use it to help keep new customers up to date on how their implementation and onboarding are going. It does the trick!
What do you dislike about the product?
Nothing yet. We have a very basic use case, so it works well for our needs.
What problems is the product solving and how is that benefiting you?
Rocketlane allows users to check in on their project without requiring me to check in and write an email back. This means I can focus my email touches on relationship building
ONBOARDING MADE EASY
What do you like best about the product?
It is a great way to sort out your onboarding process.
What do you dislike about the product?
It takes a little time to get a hang of it.
What problems is the product solving and how is that benefiting you?
Having used Excel sheets previously, using Rocketlane has eased the overall onboarding process
It is user friendly and easy to use and liked by all.
What do you like best about the product?
I can Apply some filters as per my requirement it is user friendly.
What do you dislike about the product?
I am not able to direclty search anything.
What problems is the product solving and how is that benefiting you?
Because there are many filter and all informations are available at one place so it is very useful to us.
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