Rocketlane
RocketlaneReviews from AWS customer
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Intuitive Workflow
What do you like best about the product?
I tried a handful of workflow and onboarding software systems to help me get off excel and organize my tasks and productivity. Rocketlane is the only one that offers an intuitive interface allowing me to view and interact with all my projects at once without having to click through an endless layer of folders. It's customizable, visually appealing, and provides a user-friendly option for my clients to view their transactions and projects in real-time. I'm looking forward to integrating it into our daily routine.
What do you dislike about the product?
So far, nothing! I am still a new user and do not yet have any improvement suggestions.
What problems is the product solving and how is that benefiting you?
Rocketlane is helping me organize my workflow by putting all my tasks into one place instead of what I do now - digging through digital files and excel spreadsheets.
Rocketlane has been amazing!!
What do you like best about the product?
What I like best about Rocketlane is that I can keep everything organized and all of my projects are in one place. I can make sure that my tasks are done with the reminders I get everyday.
What do you dislike about the product?
The only thing I dislike is that if I have too many projects at once, the system does slow down a bit. But Besides that, I have not had any issues and would 100% recommend!
What problems is the product solving and how is that benefiting you?
Rocketlane is helping keep track of what has to happen next in a project. It has helped us keep everything organized and in a timely manner, get everything we need to get done. It has solved our running behind issues on setting up our clients.
A versatile program which is very user friendly
What do you like best about the product?
It organises our time very well. Allows quick access to detailed information regarding a particular project and I like the weekly time card view, which enables me to log time with less effort.
What do you dislike about the product?
It takes a while to create new projects from scratch, and there is a no faster option to build a project with fewer details.
What problems is the product solving and how is that benefiting you?
Time tracking has never been so easy with Rocketlane. You can enter timesheet details, attach notes and do it more constructively.
Better than Asana!
What do you like best about the product?
We love how you can have client projects AND internal projects. It makes the onboarding process so much easier for our client service team and our clients as well!
What do you dislike about the product?
When we first signed up we had some issues with the platform running slow, however we brought our concerns to the RL team and within a week the site was blazing fast. These guys listen!
What problems is the product solving and how is that benefiting you?
It is streamlining our onboarding process by allowing us to have client facing project templates. We are more productive and our business performance has increased.
Checks all the boxes for client communication
What do you like best about the product?
I like the ability to chat with customers on segment conversations
What do you dislike about the product?
There's no good way to search a project for all documents everywhere
What problems is the product solving and how is that benefiting you?
Communication
Its been great to use and leverage the capabilities of Rocketlane, makes it easier to manage PX OB
What do you like best about the product?
The most important aspect is the seamless integration with CRM and tracking all projects at one place and to make sure they are moving rightly without any bottlenecks
What do you dislike about the product?
Nothing as of now. There haven't been issues which are very important at this point and we would like to grow with. One thing would be get feedback directly from Rocketlane
What problems is the product solving and how is that benefiting you?
Its helping us solve most of the onboarding issues from project management perspective and tracking progress of the accounts that are up from onboarding perspective
An essential tool for our business
What do you like best about the product?
The communication with our clients is easily improved once we add them on a Rocketlane project. Some will even prefer to use this tool over other communication apps.
What do you dislike about the product?
After a year of using Rocketlane, there really isn't anything I dislike about it.
What problems is the product solving and how is that benefiting you?
Our associates handle multiple projects with multiple clients at the same time, Rocketlane helps us having each of them organized and gives us a glance of their current state.
Onboarding experience
What do you like best about the product?
The ease of using the tool is the best part. It offers exactly how much one needs and is simple to use.
What do you dislike about the product?
have just started using it. nothing to dislike as of now.
What problems is the product solving and how is that benefiting you?
It is providing me a simple and efficient onboarding experience for my clients. it is helping my team achieve greater operational efficiency.
An amazing onboarding tool
What do you like best about the product?
I love how easy Rocketlane is to use.We were able to set this up really fast and it is a must-have tool for managing your projects
What do you dislike about the product?
A few more customizations would be really helpful. For example -
1) Ability to change the colour scheme for the customer portal.
2) Support for a few more integrations( example: Click up)
1) Ability to change the colour scheme for the customer portal.
2) Support for a few more integrations( example: Click up)
What problems is the product solving and how is that benefiting you?
Rocketlane has helped with-
1. Standardizing the onboarding process.
2. Complete visibility into the project.
1. Standardizing the onboarding process.
2. Complete visibility into the project.
Easy to understand, easy to onboard, easy to roll out for other users
What do you like best about the product?
Gave us the possibility to create a clear, structured, and professional onboarding process for our customers. The team has been very nice, and made sure we adapted the platform to its fullest potential.
What do you dislike about the product?
Can improve user roles on the platform, but I trust that RL takes feedback and continues to improve accordingly.
What problems is the product solving and how is that benefiting you?
Through Rocketlane we can guide customers how to implement our platform efficiently.
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