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Rocketlane is a powerful tool with an intelligent team
What do you like best about the product?
Rocketlane is a very flexible, powerful tool. You can adopt its out of the box version or customize it to your liking. I appreciate how it considers the needs of multiple, interconnected stakeholder groups including Professional Services, Operations, and Finance - it is not a "one team tool" by any means.
The Implementation team we worked with seemed very knowledgable about Rocketlane's capabilities and workarounds to achieve our exact use case. They were always willing to take and disseminate product feedback internally as well and always strived to understand the WHY behind our requests to ensure we are following best practices and not just haphazardly configuring our instance.
The Implementation team we worked with seemed very knowledgable about Rocketlane's capabilities and workarounds to achieve our exact use case. They were always willing to take and disseminate product feedback internally as well and always strived to understand the WHY behind our requests to ensure we are following best practices and not just haphazardly configuring our instance.
What do you dislike about the product?
We did not find the implementation process to be completely smooth, but we were certainly underresourced and on a difficult timeline from our side contributing to some of the issues. Our migration from GuideCX and Clockify to Rocketlane was not successful, which caused us to have to attempt multiple re-migrations and finally just manual fixes to remedy everything because we were not able to figure out whether the problems originated in the initial tools, data export, data transformation, upload, or mapping. Despite our needing to re-migrate many times our Implementation Manager, Jasmine, was with us each step of the way willing to try as many times until we were satisfied. In the end, it became too complicated to continue trying to re-migrate as we had already begun entering new data into the tool so we launched and fixed data as we found errors, but I really appreciate our Implementers devotion to our account as she never left us behind struggling alone and was always willing to go back to her team internally to get us another re-do.
Don't purchase and try and implement this tool without a resourced team on your side. You need a decision maker who will ultimately be owning the tool and familiar with all of the ins and outs of being the administrator, and without truly prioritizing this effort on your side, you will struggle to have a successful launch.
Don't purchase and try and implement this tool without a resourced team on your side. You need a decision maker who will ultimately be owning the tool and familiar with all of the ins and outs of being the administrator, and without truly prioritizing this effort on your side, you will struggle to have a successful launch.
What problems is the product solving and how is that benefiting you?
Rocketlane has allowed us to consolidate our Time Tracking, Client Onboarding/Project Management, and Financial Analysis of PS Profitability into one tool.
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Helps me organize my tasks and deliverables, as well as providing visibility to my customers.
What do you like best about the product?
Phases and Spaces, and the ability to create tasks from the spaces tab.
What do you dislike about the product?
I haven't found one so far, I've found it pretty helpful
What problems is the product solving and how is that benefiting you?
Trackability, Accountability, Project Management
It is not rocket science... it's Rocketlane
What do you like best about the product?
Well organized, easy to use, allowing to manage multiple projects and teams from different perspectives, great enabler for high performance teams
What do you dislike about the product?
I would love to have better analytics options maybe integrations with some other tools for it, platform reporting is still having chances of improvement
What problems is the product solving and how is that benefiting you?
Having a project for each professional services engagement with clear visibility about the tasks and progress along with timelines and notes linking to external resources, also using it to document regular 1:1's and IDP's for my team as part of people's management.
One of the best project management tools
What do you like best about the product?
The visibility it provides on projects is one of a kind
What do you dislike about the product?
Some of the report do not have fixed columns so automating analysis in the back end becomes tedious
What problems is the product solving and how is that benefiting you?
Project management and collaboration
Intuitive Project Management
What do you like best about the product?
Very Intuitive and minimal UX, which makes adoption pretty quick and seamless
What do you dislike about the product?
While in a filter view within projects, when you go into and project and back, the sorting of the projects page resets. It would be helpful if it can retain the sorting on the filter. For ex - sorting by stage or project owner
What problems is the product solving and how is that benefiting you?
Bandwidth tracking per project
Moved to Rocketlane from Sforce
What do you like best about the product?
The UI is very clear,clean. There is no confusion of where my eyes need to go or what kind of task I am looking at. It's really easy to digest.
What do you dislike about the product?
I haven't found anything to complain about.
What problems is the product solving and how is that benefiting you?
Tracking projects and communicating efficiantly with stakeholders.
Great to organize and get an overview of projects
What do you like best about the product?
Project plan, overview and communication with client and team.
What do you dislike about the product?
I do not have anything I dislike yet, I am enjyonh the experience.
What problems is the product solving and how is that benefiting you?
Communication breakdown in projects
Definitely an app which helps us
What do you like best about the product?
Ease of use as I feel it's very user friendly
What do you dislike about the product?
the ticketing system, I prefer another comments format
What problems is the product solving and how is that benefiting you?
Multiple platforms integrated - task management for the client and timesheet/resources management
One stop Destination for efficient time tracking
What do you like best about the product?
Easy access and user friendly Interface. Authenticationa and timely reminders are the best feature.
What do you dislike about the product?
As of now there are no much issues .The speed can be improved a bit.
What problems is the product solving and how is that benefiting you?
logging the timesheet is quick and easy
Easy to visualize your workload
What do you like best about the product?
Simple to use, easy to collaborate with a team on!
What do you dislike about the product?
Nothing so far, I use it to check things off so I'm not building things out in it
What problems is the product solving and how is that benefiting you?
Keeps our cross functionality seamless when transitioning clients from one department to another
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