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Easy to follow time lines and timesheets
What do you like best about the product?
Its pretty clear to follow up and leave notes to approvers
What do you dislike about the product?
at the beginning seems to be difficult but quickly changes your mind and its comfortable to navigate between menus
What problems is the product solving and how is that benefiting you?
Keep control on all project phases
Overall very positive
What do you like best about the product?
Visuals and features like the Gantt charts.
What do you dislike about the product?
Resource Management (time allocation in specific)
What problems is the product solving and how is that benefiting you?
Project Management organization and project tracking. Coordination with Finance and Salesforce and uniformization of information across platforms.
East to use Time management and Reporting product
What do you like best about the product?
The easy to use UI. The UI for Times sheets review and approval is prety easy to use.
What do you dislike about the product?
There are no downsides, but I would like to enhance the reporting features. The reporting format and scope(projects) should be available at the user level and thus reduce the dependencies on admin.
What problems is the product solving and how is that benefiting you?
I am able to track the time of my team and so can control the resource availability/allocation and overall cost allocations.
Comprehensive, Intuitive and all tools required for project management in a single application
What do you like best about the product?
Resource Management included in the same application
What do you dislike about the product?
Interface to build reports, needs to be more user friendly
What problems is the product solving and how is that benefiting you?
Help to keep a single point of communications related to projects, to use wisely the time of SME in projects, avoiding wasting their time or overbooking them, making easier reporting, just sharing with customer or stakeholders the RL portal avoiding time invested in create additional status reports.
We improve pipeline management, project delivery, and client happiness
What do you like best about the product?
Its collaborative, customer experience-oriented design works very well with our onboarding procedures, software installations, project management including outside clients. Dealing with the client to reach the project goal is among the most crucial elements. Without having to go over every detail, I can change what each section views and maintain client updates. Real-time tracking technology enabled us to foresee possible issues and resolve them before they disrupted the plans. Perfect and orderly communication between internal and outside teams directly produced deliverables of excellence
What do you dislike about the product?
Although the mobile app serves its purposes, it has several limits, especially when it comes to reviewing or updating difficult items while you're not in the office.
What problems is the product solving and how is that benefiting you?
Rocketlane became the hub for our company’s new customer onboarding projects. Tracking the performance of each team on our own initiative has helped us to allocate resources more wisely and reduce waiting times. We accelerate project delivery, simplify pipeline management and increase customer pleasure. For us, it is a strategic ally that allowed the smooth flow and greater visibility of challenging projects, not just a management tool. We managed to standardize the process of implementing our services, have clear timelines for each client, and provide a space where they could see real progress, which improved transparency and trust.
Ease of implementation and integration
What do you like best about the product?
The customer portal and resource management features are really cool. Also, integration with CRM and Ticketing tools helps the PMs to maintain details in single place.
What do you dislike about the product?
There is a room for product enhancements. I was part of Propel 25 and it was exciting to see the product roadmap. Many of the features and enhancements would help to solve some of the challenges we are facing.
What problems is the product solving and how is that benefiting you?
1) Seamless and early project creation - this helps to have a view of projects in pipeline so leaders can plan capacity and assign resources
2) Customer Portal - Helps us offer the view of project plan and tasks that matters to our partners.
2) Customer Portal - Helps us offer the view of project plan and tasks that matters to our partners.
Has potential if you can wait for new features and functionality
What do you like best about the product?
The Rocketlane team is extremely supportive, responsive and flexible. They are continuously seeking innovation, rolling out new features and functionality and gathering customer input to further refine their product. It does feel easy to navigate with minimal training.
What do you dislike about the product?
Rocketlane still feels like it is in the initial development stage for many features that are not thoroughly tested and rolled out prior to meeting standard business objectives. While new and expanded features are on the roadmap, it still appears to be lacking very basic features that other PSA tools have.
What problems is the product solving and how is that benefiting you?
Our project management practices were manual and took considerable time to update weekly reports, track project status and track revenue. With Rocketlane, we were able to create streamlined project plans, assign owners to the tasks and the tool, provide real time notification of task status updates, and send out weekly status reports directly from the tool. In addition, we will be able to track revenue forecasted and recognized directly in the tool, and use the timesheet feature directly to track resource and team utilization. This will provide us with more time to focus on our customer engagements while minimizing administrative work.
User friendly, versatile, robust
What do you like best about the product?
Finally, a project management tool designed for implementation projects! It is easy to use and easy to configure to meet your use cases, even if you have multiple, unique use cases within your org. The more you use it, the more you can streamline projects because of the visibility it provides, the ease of use, and the automations and AI features. It was so successful we literally had other teams in the org asking to move their work into Rocketlane. As a leader, it was great to be able to give my team the autonomy to improve their projects by enhancing templates and ever improving the system, because it was that easy to use.
What do you dislike about the product?
It can’t do everything, obviously. It would be nice to have some excel like functions in the doc space, but that is probably coming. The fact is, by the time you find something you don’t like, there is usually a solution on the roadmap!
What problems is the product solving and how is that benefiting you?
Project visibility! Really that is the key to solving the other problems. That has helped us with resource management, budgeting, project management, everything.
Director of Support
What do you like best about the product?
Ease of use makes it quick for employees to work within the product to find and enter information regarding ongoing projects.
What do you dislike about the product?
Customizable reports are somewhat lacking but it is being worked on to provide better reporting capabilities.
What problems is the product solving and how is that benefiting you?
The customer portal is being quickly adopted by our new customers and has let to greater collaboration throughout the project.
Revolutionized Onboarding Experience
What do you like best about the product?
The best thing about RocketLane is how simple it is to hold our team and customers accountable for their pieces in our onboarding projects.
What do you dislike about the product?
Updating our projects accurately can be a very manual process.
What problems is the product solving and how is that benefiting you?
Holing our customers accountable to what they are responsible for in onboarding our software.
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