Rocketlane
RocketlaneReviews from AWS customer
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Rocketlane Review:
What do you like best about the product?
The projects within our organization can be monitored effectively which in turn increases the productivity .
The timesheets and things like that allow everybody to track the progress .
The overall UI if grasped fully is very beneficial
The timesheets and things like that allow everybody to track the progress .
The overall UI if grasped fully is very beneficial
What do you dislike about the product?
Initially to understand and grasp the whole UI is a bit difficult.
What problems is the product solving and how is that benefiting you?
The project logging and task management is making it really easo for me and my team
Rocketlane Keeps Our Team Organized!
What do you like best about the product?
The drag and drop Project Boards are extremely user friendly and help keep things easily organized visually.
What do you dislike about the product?
Some of the Task Start/End Date calendar functionality is a little clunky and takes some getting used to.
What problems is the product solving and how is that benefiting you?
Understanding what tasks need to be prioritized by customer so that my day can be well structured, which helps me optimize my time spent to ensure quicker customer satisfaction.
Unique product solving a lot of project management and tracking problems
What do you like best about the product?
Rocketlane is a swiss knife solving problem from onboarding to project management to timesheet submission to various other aspects.
Its easy to use and implement. My team use it daily basis for tracking all the tasks and updates, assiginig to the right person etc.
We have integrated it various internal tools also.
Its easy to use and implement. My team use it daily basis for tracking all the tasks and updates, assiginig to the right person etc.
We have integrated it various internal tools also.
What do you dislike about the product?
I would like to have more analytics and dashboarding options.
What problems is the product solving and how is that benefiting you?
We are able to manage our clients end to end from the onboarding to assigning tasks to various people in the team.
Flexible onboarding tool
What do you like best about the product?
- User interface is very easy to use
- Visibility into projects is great
- Time tracking functionality is very customizable
- Customer visibility helps drive projects forward quickly
- Ability to dynamically create projects is helpful in tailoring projects automatically
- Fantastic implementation team.
- Support team is very responsive.
- Visibility into projects is great
- Time tracking functionality is very customizable
- Customer visibility helps drive projects forward quickly
- Ability to dynamically create projects is helpful in tailoring projects automatically
- Fantastic implementation team.
- Support team is very responsive.
What do you dislike about the product?
- Custom reporting is limited, but has improved in under 4 months of use.
- Salesforce managed package implementation was easy, but required tuning to deploy successfully.
- We have ran into several issues due to the complexity of our environment, but the support team at Rocketlane has been great to work with
- Salesforce managed package implementation was easy, but required tuning to deploy successfully.
- We have ran into several issues due to the complexity of our environment, but the support team at Rocketlane has been great to work with
What problems is the product solving and how is that benefiting you?
Rocketlane is helping to develop a repeatable customer onboarding experience, which is reducing the time to value for us.
Great product for onboarding
What do you like best about the product?
The seamless tracking of an onboarding process of any tool, and great integrations with other tools.
What do you dislike about the product?
little complex for a new user, otherwise all good
What problems is the product solving and how is that benefiting you?
onboarding processes has been streamlined and tracking is useful
Good service for time entry and resourcing
What do you like best about the product?
Easy to navigate and the support is great. Timesheet entry is easy to use.
What do you dislike about the product?
So far the product is error free and good.
What problems is the product solving and how is that benefiting you?
Lets me track the time against each project and bill the customer
Perfect Onboarding Tool
What do you like best about the product?
Has made our onboarding process a lot more efficient and effective. Clients love having access to the project plan and have been impressed with how easy it to use.
What do you dislike about the product?
No downsides as such. They do have a lot of features so the intial set up was a little overwhelming.
What problems is the product solving and how is that benefiting you?
Before Rocketlane, our onboarding process was not as fluid and customers did not have any visibility on the progress of the project. Now they know exactly who is responsible for which task. Also the automated emails help keep everyone aware of the progress or delays in the project making the onboarding manager's job easier.
Tool is great for working directly with customers in implementations and day to day operations
What do you like best about the product?
It is great having a place to work with customers directly and be able to have internal items seperated do internal teams can work in it as well. Allowing us to submit subtasks which can easily be reviewed daily or weekly as projects are beng implemented. Being able to integrate JIRA tickets is very helpful.
What do you dislike about the product?
The only downside is sometimes customers think things are instant in Rocketlane as you would have it in slack.
What problems is the product solving and how is that benefiting you?
Providing up to date checklists/ tasks and assigmnements for both internal and external stakeholders. So no more hacing to have seperate sheets or documents to maintain.
Excellent Onboarding Tool
What do you like best about the product?
Rocketlane helps you to keep on track with tasks and allows you to have visibility into all of your accounts.
What do you dislike about the product?
I am still learning some of the tool. I am a new user.
What problems is the product solving and how is that benefiting you?
It allows me to have visibility into all of my projects and to have a place to make sure I am moving forward in a timely manner.
Hassle-free time-management
What do you like best about the product?
The google calendar sync feature is my favourite. I saved a lot of time and manual efforts.
What do you dislike about the product?
The only inconvinience I felt was there's no option on edit the meeting time when adding the meeting from G-calendar.
What problems is the product solving and how is that benefiting you?
The automations along with slack integration are quite helpful.
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