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Excellent for time recording
What do you like best about the product?
Time recording in time sheets with the ability to add time
What do you dislike about the product?
Nothing is wrong with Rocket Lane for the functions I use
What problems is the product solving and how is that benefiting you?
Time recording
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Easy to use tool and gives a good overview of project status
What do you like best about the product?
Ability to filter out project with various stages, and customisation of the project objectives, assignment of project activities to clients.
What do you dislike about the product?
It currently doesnt have the ability to mark all stages of a project as completed. I have to individually mark all as completed.
What problems is the product solving and how is that benefiting you?
I am part of the presales team, and we track the number of deals a presales consultant is currently working on and their stage in the POC process.
I would recommend
What do you like best about the product?
We use this portal to organize and track projects. Each time I need a feature their support has been very helpful in figuring out how to make an automation that achieves what we need. We track IT projects for over 100 clients in this platform.
What do you dislike about the product?
Sometime the automations are a bit confusing to figure out.
What problems is the product solving and how is that benefiting you?
It is solving the project tracking problem. It is allowing us to better track the project and communication associated.
Rocketlane is Great
What do you like best about the product?
Keeps all of our projects in a neat and orderly fashion.
What do you dislike about the product?
I think RocketLane is perfect the way it is.
What problems is the product solving and how is that benefiting you?
It is solving our project organzation. It keeps us accountable for all of our projects and makes sure we meet deadlines.
Easy to follow time lines and timesheets
What do you like best about the product?
Its pretty clear to follow up and leave notes to approvers
What do you dislike about the product?
at the beginning seems to be difficult but quickly changes your mind and its comfortable to navigate between menus
What problems is the product solving and how is that benefiting you?
Keep control on all project phases
Overall very positive
What do you like best about the product?
Visuals and features like the Gantt charts.
What do you dislike about the product?
Resource Management (time allocation in specific)
What problems is the product solving and how is that benefiting you?
Project Management organization and project tracking. Coordination with Finance and Salesforce and uniformization of information across platforms.
East to use Time management and Reporting product
What do you like best about the product?
The easy to use UI. The UI for Times sheets review and approval is prety easy to use.
What do you dislike about the product?
There are no downsides, but I would like to enhance the reporting features. The reporting format and scope(projects) should be available at the user level and thus reduce the dependencies on admin.
What problems is the product solving and how is that benefiting you?
I am able to track the time of my team and so can control the resource availability/allocation and overall cost allocations.
Comprehensive, Intuitive and all tools required for project management in a single application
What do you like best about the product?
Resource Management included in the same application
What do you dislike about the product?
Interface to build reports, needs to be more user friendly
What problems is the product solving and how is that benefiting you?
Help to keep a single point of communications related to projects, to use wisely the time of SME in projects, avoiding wasting their time or overbooking them, making easier reporting, just sharing with customer or stakeholders the RL portal avoiding time invested in create additional status reports.
We improve pipeline management, project delivery, and client happiness
What do you like best about the product?
Its collaborative, customer experience-oriented design works very well with our onboarding procedures, software installations, project management including outside clients. Dealing with the client to reach the project goal is among the most crucial elements. Without having to go over every detail, I can change what each section views and maintain client updates. Real-time tracking technology enabled us to foresee possible issues and resolve them before they disrupted the plans. Perfect and orderly communication between internal and outside teams directly produced deliverables of excellence
What do you dislike about the product?
Although the mobile app serves its purposes, it has several limits, especially when it comes to reviewing or updating difficult items while you're not in the office.
What problems is the product solving and how is that benefiting you?
Rocketlane became the hub for our company’s new customer onboarding projects. Tracking the performance of each team on our own initiative has helped us to allocate resources more wisely and reduce waiting times. We accelerate project delivery, simplify pipeline management and increase customer pleasure. For us, it is a strategic ally that allowed the smooth flow and greater visibility of challenging projects, not just a management tool. We managed to standardize the process of implementing our services, have clear timelines for each client, and provide a space where they could see real progress, which improved transparency and trust.
Ease of implementation and integration
What do you like best about the product?
The customer portal and resource management features are really cool. Also, integration with CRM and Ticketing tools helps the PMs to maintain details in single place.
What do you dislike about the product?
There is a room for product enhancements. I was part of Propel 25 and it was exciting to see the product roadmap. Many of the features and enhancements would help to solve some of the challenges we are facing.
What problems is the product solving and how is that benefiting you?
1) Seamless and early project creation - this helps to have a view of projects in pipeline so leaders can plan capacity and assign resources
2) Customer Portal - Helps us offer the view of project plan and tasks that matters to our partners.
2) Customer Portal - Helps us offer the view of project plan and tasks that matters to our partners.
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