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Hootsuite

Hootsuite

Reviews from AWS customer

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6,467 reviews
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    Megan J.

Convenient, clear scheduling for cross functional teams

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
I like the calendar feature, its the page and feature I use the most! I can see who scheduled what when.
What do you dislike about the product?
Hootsuite uses a single log in for each social site, so it looks like all the posts are coming from a single account and can be hard to identify who posted what.
What problems is the product solving and how is that benefiting you?
It allows us to schedule posts across accounts and track who scheduled what when.


    Melody L.

Easy to use and an aesthetically pleasing platform!

  • May 19, 2025
  • Review provided by G2

What do you like best about the product?
I like that I am able to easily schedule my posts while the platform also provides me with valuable insights. I have to create bi-weekly reports analyzing our social media to provide to our upper management, and it is a very useful tool that saves me lots of time and effort.

When I had marketing interns throughout each semester, I found that it was easy to teach them how to use Hootsuite. It's quite a simple tool for everyone to use.
What do you dislike about the product?
The only issue that I have had with Hootsuite is sometimes my scheduled posts don't post or only one or the other posts. This is a rare instance. I am also having issues at times with tagging companies or people in my posts.
What problems is the product solving and how is that benefiting you?
I need a good social scheduling platform, especially when I am taking vacation days or if I need to schedule an important post a few months in advance. It helps me keep track of the social posts I need to share. At my company, we have many different sectors and teams across the country and scheduling the posts helps me stay on top of which sector or team I need to advertise still.


    Sarah R.

Make life easier as a social media manager

  • May 19, 2025
  • Review provided by G2

What do you like best about the product?
Hootsuite offers easy publishing and thorough analytics. It is easy to track engagement, trends, and your competitors.
What do you dislike about the product?
Sometimes quality is bad when publishing from Hootsuite when the video gets compressed.
What problems is the product solving and how is that benefiting you?
As the sole person running our social media platforms time is my biggest constraint. Hootsuite makes it easy to manage 5+ platforms and to stay organized.


    Marketing and Advertising

Hootsuite very efficient and easy to use

  • May 19, 2025
  • Review provided by G2

What do you like best about the product?
I really like the calendar planning and ease of use to upload all my social posts in advance. I also really like the recommendations it provides for times to post etc. Insights are also very helpful.
What do you dislike about the product?
Sometimes the limitation of the monthly calendar view makes it not very useful.
What problems is the product solving and how is that benefiting you?
Allows me to book all my posts at once in advance instead of having to post on the go. So planning and executing is optimized.


    Jackie F.

Very easy to navigate and helpful for my company's social media accounts!

  • May 19, 2025
  • Review provided by G2

What do you like best about the product?
Hootsuite is easy to navigate and learn.
What do you dislike about the product?
Only downside is that we cannot post on IG.
What problems is the product solving and how is that benefiting you?
How to balance out all our company's social media channels.


    Maria D.

I'm so happy I found out about Hootsuite!

  • May 19, 2025
  • Review provided by G2

What do you like best about the product?
The scheduling feature, of course! And the detailed version of all the analytics from posts and ads. The structure is nice and I like that i can download a pdf of the report.
What do you dislike about the product?
The cover photo issue. Every time I post a reel, I have to then download a different cover reel image i made through Canva and post it manually. I've tried to schedule the cover photo with the reel but it tends to zoom the photo in.
What problems is the product solving and how is that benefiting you?
That, for starters, this is minor but for our Facebook account, it says published by Hootsuite and not by my personal name, which is a nice, important detail. It's great for when I create all the content I need to for the month and then I can schedule it all at once if I need to. The analytic feature shows me how we're growing and what works and doesn't and does it in a way for me or my boss to understand. Overall everything is pretty simple to use.


    Kathy M.

Hootsuite makes managing our social media simple and stress-free.

  • May 19, 2025
  • Review provided by G2

What do you like best about the product?
I love how easy it is to schedule posts in advance, which helps us stay consistent and organized across platforms. The interface is user-friendly, and it saves us so much time every week. Highly recommend for any team looking to streamline their social media efforts!
What do you dislike about the product?
Hootsuite's pricing has steadily gone up over time, and some features that used to be included in lower-tier plans now require higher-tier subscriptions.
What problems is the product solving and how is that benefiting you?
Posting in one location is what is beneficial for me.


    Shannon B.

Been using this software since 2018 ish

  • May 19, 2025
  • Review provided by G2

What do you like best about the product?
Easy /intuitive to use and seems to be constantly trying to develop new tools to help users save time on their projects and become more productive for the business(es) overall.
What do you dislike about the product?
Seems like a slightly heavy app that has some features I would never imagine using. Sometimes I return to an open tab and begin my work creating a new post, only to later discover that I was in fact no longer logged in and now it's asking me to do so while it wipes out all the progress i made on that draft.

there should be an autosave feature for suddenly-disconnected or timedout sessions in open / stale tabs. Or run a check that user is still logged in /the session is still active before allowing me to create a draft which you aren't intending to autosave for me. Duplicating time defeats the purpose behind "saving time" with the app.

as an early adopter of the software, it would have been a nice gesture to offer grandfathering in on the original price. the only reason our company uses this app is that i recommended it as competitively priced. That boost in cost while i used all the regular features as before rubbed me the wrong way a bit. is what it is.
What problems is the product solving and how is that benefiting you?
Cross-posts using the same draft and being able to schedule each one individually or as a group saves me time duplicating tasks for work.


    Non-Profit Organization Management

Save Time and Simplify Social Media with Hootsuite

  • May 19, 2025
  • Review provided by G2

What do you like best about the product?
Hootsuite has been a huge time-saver for me! Instead of posting on each platform individually, I can schedule everything in one place quickly and easily. The interface is user-friendly and intuitive, making it simple to manage multiple social accounts. Plus, the reporting features are fantastic — I can easily pull detailed reports to track performance and optimize my strategy. Highly recommend for anyone looking to streamline their social media management!
What do you dislike about the product?
While Hootsuite is very helpful, I’ve experienced quite a few glitches, especially with accounts disconnecting unexpectedly. It can be frustrating to have to reconnect or troubleshoot frequently. Also, I wish there were more frequent updates or new features throughout the year to keep the platform evolving and improving.
What problems is the product solving and how is that benefiting you?
Hootsuite solves the problem of managing multiple social media accounts by allowing me to schedule posts all in one place instead of posting individually on each platform. This saves me a huge amount of time and helps keep my social media consistent and organized. Additionally, the reporting features help me track engagement and performance easily, so I can make better decisions to improve my social strategy.


    Sports

Best software for Social Media Management

  • May 19, 2025
  • Review provided by G2

What do you like best about the product?
It's great at staying up to date with the ever changing world of social media.
What do you dislike about the product?
It doesn't always have the full functionality of each social media platform, but it has enough to do well with it.
What problems is the product solving and how is that benefiting you?
It's analytics are the best since it allows you to compare multiple platforms at the same time