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    Hootsuite

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    Sold by: Hootsuite 
    Deployed on AWS
    Hootsuite is the social media performance engine that helps organizations turn social insights into clear action and measurable business impact.

    Overview

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    Whether you're in marketing, sales, customer experience, or research, Hootsuite enables every team across your organization to unlock the value of social media.

    Powered by AWS's scalable, reliable, and secure global computing infrastructure, Hootsuite is the trusted choice of hundreds of thousands of customers, from small businesses to the largest in the world. Hootsuite's shared calendars and automated workflows make it easy for teams to collaborate, create, schedule, and publish engaging organic content and advertising campaigns across all your social channels. Manage all your social customer care in a unified inbox, boost your reach with employee advocacy, and keep your brand safe with centralized governance, custom access levels, approval workflows, secure logins, and integrations with compliance tools like Proofpoint and ZeroFox.

    Hootsuite's social listening solution has the world's largest repository of real-time consumer intelligence. Monitor 150+ million sources (including social networks, news sites, newsletters, blogs, forums, and more) to gather market and competitive intelligence, analyze sentiment and intent, spot emerging trends, and find and mitigate potential threats to your brand fast.

    Our intuitive platform, powerful analytics, and expert training help your organization unlock the power of social and drive impact from your investment quickly. According to a study by independent research firm Altimeter, 68% of Hootsuite Enterprise customers start realizing value within 3 months.

    With unparalleled expertise in social marketing, social listening, employee advocacy, and social customer service, Hootsuite helps your organization unlock the value of social media. To learn more about how our solutions can support your needs, contact us at AWSMarketplaceAMER@hootsuite.com  (Americas) or AWSMarketplaceEMEA@hootsuite.com  (EMEA).

    Highlights

    • LOVED BY CUSTOMERS: The highest-ranked social media management solution in the G2 2025 Awards, ranking #1 in 120 G2 Leader Rankings reports with 2,600+ five-star reviews and counting. Hootsuite is trusted by 200,000 customers and 25 million users across industries including more than 10,000 higher education institutions; 2,700 government agencies; 2,500 finance, insurance, and banking brands; 1,800 healthcare organizations; plus top brands in professional services, retail, technology, and more.
    • BUILT FOR ENTERPRISE: Hootsuite scales to meet your evolving needs with flexible workflows, tailored configurations, and integrations with tools you already use, from CRM to project management and influencer marketing. With security policies and certifications including SOC2, ISO 27001, NIST CSF, and NIST 800-53, plus compliance with FedRAMP, FCA, FFIEC, IIROC, SEC, PCI, AMF, MiFID, and more, our commitment to data privacy and security is embedded in every part of our business.
    • LEADING THE INDUSTRY: We're building for the future of social media performance. Our proprietary Blue Silk AI powers features across Hootsuite's platform, helping your teams streamline and automate content creation, campaign optimization, data analysis, and more. And we're widening our lead - compared with our closest competitors, Hootsuite has faster time to value, more flexible analytics, superior publishing tools, deeper social listening, and more than three times as many integrations.

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Hootsuite Enterprise
    Includes 5 users + 50 profiles
    $25,000.00

    Additional usage costs (1)

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    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Description
    Cost/unit
    users
    Additional Standard Users
    $3,250.00

    Vendor refund policy

    All fees are non-cancellable and non-refundable except as required by law.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    For support, you can reach us through our help center at https://hootsuite.com/help . You can also contact our support team via email at support@hootsuite.com  for assistance with your queries.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Customer reviews

    Ratings and reviews

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    6119 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Jamie V.

    Easy interface, easy to connect all social accounts.

    Reviewed on Aug 03, 2025
    Review provided by G2
    What do you like best about the product?
    I love how easy it is to schedule posts, especially when using the duplicate function. I set up my entire week of social media posts in minutes, game changer.
    What do you dislike about the product?
    Getting a hold of someone, I had to create a second account because I was lock out of the other account and I no longer had access to the email the original account was created under. Support was impossible to get ahold of, and when I finally received a respond completely useless. Hard to cancel my CC.
    What problems is the product solving and how is that benefiting you?
    It's helped me manage my social media posts more efficiently and I can confirm their accuracy at a glance.
    Christopher D.

    Hootsuite: The Control Tower That Helped Me Organize My Social Media Mess.

    Reviewed on Aug 03, 2025
    Review provided by G2
    What do you like best about the product?
    Hootsuite makes it easy to keep track of all my social media accounts and the scheduling tool is a huge help too and this is what I love most about it. I can prepare posts for Facebook, Instagram, X, and LinkedIn all at once, days ahead of time. I used to have to switch between different programs to hit the "Post" button at the proper time, but now I can do it all from one dashboard. The reporting tools are also quite detailed, and when I show them to leadership, I look like a data genius.
    What do you dislike about the product?
    Honestly, I wish Hootsuite had a more intuitive inbox system like Agorapulse. I also really miss a built-in way to tweak visuals or hashtags per platform from the same window—it’s clunkier than it should be. A dark mode wouldn’t hurt either, especially during late-night scheduling sprints.
    What problems is the product solving and how is that benefiting you?
    Before using Hootsuite, I was drowning in the chaos of managing accounts separately—trying to keep up with live posts, switching between mobile apps, and compiling analytics manually. Hootsuite brings everything into one place, which saves me hours each week and reduces the mental clutter of switching platforms constantly.
    Jordan P.

    Hootsuite makes our work easier

    Reviewed on Aug 02, 2025
    Review provided by G2
    What do you like best about the product?
    I love that it brings all of our social platforms together and makes everything more streamlined and simpler. Support is always helpful, and its easy to add it to any workflow, even easier than using the native applications.
    What do you dislike about the product?
    I wish it had a bit more listening features that were available in the lowest plan
    What problems is the product solving and how is that benefiting you?
    Using the native apps is too time consuming and clunky. Hootsuite makes it easy.
    Sports

    Hootsuite - The Best Calendar in the Business

    Reviewed on Aug 02, 2025
    Review provided by G2
    What do you like best about the product?
    I love that Hootsuite is all encompassing and super user friendly. With the easy to use analytics and connections to all platforms, it makes it so easy to track progress and implement social media campaigns. In addition, I love how easy it is to move things around and visualize my social media calendar. I use it almost daily and even have easy access on my phone but can schedule posts then leave it be and not have to worry as I live my life.
    What do you dislike about the product?
    I wish when I went to edit a post that I could edit across all campaigns without having to go into each individually.
    What problems is the product solving and how is that benefiting you?
    Hootsuite helps me to visualize our content calendar and schedule posts while also giving me the ability to evaluate their effectiveness.
    Lilian B.

    Great program

    Reviewed on Aug 01, 2025
    Review provided by G2
    What do you like best about the product?
    I like the social score, and trying to better it week by week. Hootsuite is great at showing where we shine and where we can improve, which is very helpful in the destination management and tourism space when we're promoting our town in a sustainable and friendly way
    What do you dislike about the product?
    I think it's because there is no way to back log information, but it's difficult to get it to show us our Instagram follower stats. I am sure this will be fixed in the future as it gets to know our platforms, but for now it only shows us our Facebook following
    What problems is the product solving and how is that benefiting you?
    Just better understanding where we are compared to our industry and competitors
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