Sold by: Hootsuite
Deployed on AWS
Hootsuite is the social media performance engine that helps organizations turn social insights into clear action and measurable business impact.
4.3
Overview
Whether you're in marketing, sales, customer experience, or research, Hootsuite enables every team across your organization to unlock the value of social media.
Powered by AWS's scalable, reliable, and secure global computing infrastructure, Hootsuite is the trusted choice of hundreds of thousands of customers, from small businesses to the largest in the world. Hootsuite's shared calendars and automated workflows make it easy for teams to collaborate, create, schedule, and publish engaging organic content and advertising campaigns across all your social channels. Manage all your social customer care in a unified inbox, boost your reach with employee advocacy, and keep your brand safe with centralized governance, custom access levels, approval workflows, secure logins, and integrations with compliance tools like Proofpoint and ZeroFox.
Hootsuite's social listening solution has the world's largest repository of real-time consumer intelligence. Monitor 150+ million sources (including social networks, news sites, newsletters, blogs, forums, and more) to gather market and competitive intelligence, analyze sentiment and intent, spot emerging trends, and find and mitigate potential threats to your brand fast.
Our intuitive platform, powerful analytics, and expert training help your organization unlock the power of social and drive impact from your investment quickly. According to a study by independent research firm Altimeter, 68% of Hootsuite Enterprise customers start realizing value within 3 months.
With unparalleled expertise in social marketing, social listening, employee advocacy, and social customer service, Hootsuite helps your organization unlock the value of social media. To learn more about how our solutions can support your needs, contact us at AWSMarketplaceAMER@hootsuite.com (Americas) or AWSMarketplaceEMEA@hootsuite.com (EMEA).
Highlights
- LOVED BY CUSTOMERS: The highest-ranked social media management solution in the G2 2025 Awards, ranking #1 in 120 G2 Leader Rankings reports with 2,600+ five-star reviews and counting. Hootsuite is trusted by 200,000 customers and 25 million users across industries including more than 10,000 higher education institutions; 2,700 government agencies; 2,500 finance, insurance, and banking brands; 1,800 healthcare organizations; plus top brands in professional services, retail, technology, and more.
- BUILT FOR ENTERPRISE: Hootsuite scales to meet your evolving needs with flexible workflows, tailored configurations, and integrations with tools you already use, from CRM to project management and influencer marketing. With security policies and certifications including SOC2, ISO 27001, NIST CSF, and NIST 800-53, plus compliance with FedRAMP, FCA, FFIEC, IIROC, SEC, PCI, AMF, MiFID, and more, our commitment to data privacy and security is embedded in every part of our business.
- LEADING THE INDUSTRY: We're building for the future of social media performance. Our proprietary Blue Silk AI powers features across Hootsuite's platform, helping your teams streamline and automate content creation, campaign optimization, data analysis, and more. And we're widening our lead - compared with our closest competitors, Hootsuite has faster time to value, more flexible analytics, superior publishing tools, deeper social listening, and more than three times as many integrations.
Details
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Delivery method
Deployed on AWS
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Buyer guide
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Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Hootsuite Enterprise | Includes 5 users + 50 profiles | $25,000.00 |
Dimension | Description | Cost/unit |
|---|---|---|
users | Additional Standard Users | $3,250.00 |
Dimensions summary
This listing uses a contract model with two dimensions that work together. The Hootsuite Enterprise dimension is the base package. It includes 5 users and 50 social profiles. The users dimension lets you add Standard Users beyond the 5 included seats. You buy one seat per team member who needs access. As your team grows, you scale the user count on top of the base Enterprise package. The two dimensions are additive rather than separate tiers.
Top-of-mind questions for buyers
A social profile is a single account on a social media platform, such as one business page or one profile you manage. The base Hootsuite Enterprise package includes 50 profiles. You post, schedule, and analyze content for each connected account from one dashboard.
A user seat is one team member who logs in and collaborates within your account. The base Hootsuite Enterprise package covers 5 seats. Each person needing access uses one seat. You buy Additional Standard Users when your team exceeds the included 5.
The Hootsuite Enterprise package sets your base cost with 5 users and 50 profiles included. The Additional Standard Users dimension adds cost per extra seat beyond those 5. The two charges add together on one invoice. Your seat count drives how much you add above the base.
www.hootsuite.com
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Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
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Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
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Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
For support, you can reach us through our help center at https://hootsuite.com/help . You can also contact our support team via email at support@hootsuite.com for assistance with your queries.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Primary/Secondary Education
Helpful Metrics and Link Organization, with Smart Team Message Routing
Reviewed on Sep 03, 2026
Review provided by G2
What do you like best about the product?
The metrics that get sent to my inbox as frequently as I would like, the hootbio plug-in option is a great tool to keep our links organized, and the lumen feature help distribute comments and messages to the designated person on the team for said topic. It is doing the job but we do want it to keep up with the times. Things are rapidly changing on social media and we need Hootsuite to keep up.
What do you dislike about the product?
I don't like that there is a limit to how deeply I can connect on social media. I can't post more than 10 photos on IG when using Hootsuite but can post 20 from my phone. I can't collaborate with people or business on Fb when scheduling with Hootsuite but I can on my phone. When tagging/collabing with someone on IG, it doesn't populate with their account so you have to make sure there is not a single typo within their username.
What problems is the product solving and how is that benefiting you?
It is allowing me to keep organized with the perch section being very clear and user friendly. We get more in depth analytics that get sent right to us which is very convenient. It allows me to just drop my data in as soon as I get it without procrastinating. I know only the details that I want listed will be the only ones shown. I don't waste my time sifting through useless info.
Alyssa Q.
Best Social media Marketing Tool
Reviewed on Sep 02, 2026
Review provided by G2
What do you like best about the product?
Reduce manual work by automating publishing, monitoring and routine social media tasks.
What do you dislike about the product?
Problem creating data driven social media strategies.
What problems is the product solving and how is that benefiting you?
Hootsuite insight help marketers optimize content strategy based on performance data audience response.
Darcy K.
Easy Scheduling and Recurring Posts Made Simple in Hootsuite
Reviewed on Sep 02, 2026
Review provided by G2
What do you like best about the product?
Easy to set up/schedule posts. Some sponsors have recurring posts that go a full calendar year and it is very easy to repost them on schedule so they get all their promotions. We also keep up with event dates and recruiters at our events daily
What do you dislike about the product?
Other than the cost, the tools are excellent. We have not had any issues with our account or managing client accounts. We enjoy working in Hootsuite and are active daily:)
What problems is the product solving and how is that benefiting you?
Keeping up with all our accounts. As an agency it is ideal to have all accounts in one place to view schedules and make sure everyone has their required posts scheduled for the week across all their properties
Recommendations to others considering the product:
We recommend using Hootsuite for its ease of use and comprehensive features. It is particularly beneficial for agencies managing multiple accounts.
Humphus H.
AI-Enhanced Scheduling with Easy Setup
Reviewed on Sep 01, 2026
Review provided by G2
What do you like best about the product?
I use Hootsuite for content scheduling and publishing. I really like its ability to draft, schedule, and bulk upload posts to release automatically at optimal times across different networks. It also comes with built-in AI extensions like Blue Silk AI, which helps me generate captions, suggest hashtags, and summarize complex listening data. The initial setup was easy, though configuring for complex team workflows requires a bit of learning.
What do you dislike about the product?
I think Hootsuite needs to address API connection stability issues. Also, while the setup was easy, configuring it for complex team workflows requires a bit of learning.
What problems is the product solving and how is that benefiting you?
I use Hootsuite to draft, schedule, and bulk upload posts across networks at optimal times. It has AI features like Blue Silk AI for generating captions, suggesting hashtags, and summarizing data.
Public Relations and Communications
Hootsuite Makes Multi-Account Social Media Scheduling Simple
Reviewed on Sep 01, 2026
Review provided by G2
What do you like best about the product?
Hootsuite makes it easy to manage social media across multiple accounts by bringing everything you need for scheduling and monitoring into one place, with quick and convenient access.
What do you dislike about the product?
The pricing is not always friendly for smaller companies, whether this fits into your marketing budget will be dependent on how many accounts you run.
What problems is the product solving and how is that benefiting you?
It saves you from having to set up multiple feeds for monitoring and from switching back and forth constantly from accounts which is time saving and makes things easier.