Sold by: Hootsuite
Deployed on AWS
Hootsuite is the social media performance engine that helps organizations turn social insights into clear action and measurable business impact.
4.3
Overview
Whether you're in marketing, sales, customer experience, or research, Hootsuite enables every team across your organization to unlock the value of social media.
Powered by AWS's scalable, reliable, and secure global computing infrastructure, Hootsuite is the trusted choice of hundreds of thousands of customers, from small businesses to the largest in the world. Hootsuite's shared calendars and automated workflows make it easy for teams to collaborate, create, schedule, and publish engaging organic content and advertising campaigns across all your social channels. Manage all your social customer care in a unified inbox, boost your reach with employee advocacy, and keep your brand safe with centralized governance, custom access levels, approval workflows, secure logins, and integrations with compliance tools like Proofpoint and ZeroFox.
Hootsuite's social listening solution has the world's largest repository of real-time consumer intelligence. Monitor 150+ million sources (including social networks, news sites, newsletters, blogs, forums, and more) to gather market and competitive intelligence, analyze sentiment and intent, spot emerging trends, and find and mitigate potential threats to your brand fast.
Our intuitive platform, powerful analytics, and expert training help your organization unlock the power of social and drive impact from your investment quickly. According to a study by independent research firm Altimeter, 68% of Hootsuite Enterprise customers start realizing value within 3 months.
With unparalleled expertise in social marketing, social listening, employee advocacy, and social customer service, Hootsuite helps your organization unlock the value of social media. To learn more about how our solutions can support your needs, contact us at AWSMarketplaceAMER@hootsuite.com (Americas) or AWSMarketplaceEMEA@hootsuite.com (EMEA).
Highlights
- LOVED BY CUSTOMERS: The highest-ranked social media management solution in the G2 2025 Awards, ranking #1 in 120 G2 Leader Rankings reports with 2,600+ five-star reviews and counting. Hootsuite is trusted by 200,000 customers and 25 million users across industries including more than 10,000 higher education institutions; 2,700 government agencies; 2,500 finance, insurance, and banking brands; 1,800 healthcare organizations; plus top brands in professional services, retail, technology, and more.
- BUILT FOR ENTERPRISE: Hootsuite scales to meet your evolving needs with flexible workflows, tailored configurations, and integrations with tools you already use, from CRM to project management and influencer marketing. With security policies and certifications including SOC2, ISO 27001, NIST CSF, and NIST 800-53, plus compliance with FedRAMP, FCA, FFIEC, IIROC, SEC, PCI, AMF, MiFID, and more, our commitment to data privacy and security is embedded in every part of our business.
- LEADING THE INDUSTRY: We're building for the future of social media performance. Our proprietary Blue Silk AI powers features across Hootsuite's platform, helping your teams streamline and automate content creation, campaign optimization, data analysis, and more. And we're widening our lead - compared with our closest competitors, Hootsuite has faster time to value, more flexible analytics, superior publishing tools, deeper social listening, and more than three times as many integrations.
Details
Sold by
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Buyer guide
Gain valuable insights from real users who purchased this product, powered by PeerSpot.
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Hootsuite Enterprise | Includes 5 users + 50 profiles | $25,000.00 |
Dimension | Description | Cost/unit |
|---|---|---|
users | Additional Standard Users | $3,250.00 |
Dimensions summary
This listing uses a contract model with two dimensions that work together. The Hootsuite Enterprise dimension is the base package. It includes 5 users and 50 social profiles. The users dimension lets you add Standard Users beyond the 5 included seats. You buy one seat per team member who needs access. As your team grows, you scale the user count on top of the base Enterprise package. The two dimensions are additive rather than separate tiers.
Top-of-mind questions for buyers
A social profile is a single account on a social media platform, such as one business page or one profile you manage. The base Hootsuite Enterprise package includes 50 profiles. You post, schedule, and analyze content for each connected account from one dashboard.
A user seat is one team member who logs in and collaborates within your account. The base Hootsuite Enterprise package covers 5 seats. Each person needing access uses one seat. You buy Additional Standard Users when your team exceeds the included 5.
The Hootsuite Enterprise package sets your base cost with 5 users and 50 profiles included. The Additional Standard Users dimension adds cost per extra seat beyond those 5. The two charges add together on one invoice. Your seat count drives how much you add above the base.
www.hootsuite.com
Helpful?
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
For support, you can reach us through our help center at https://hootsuite.com/help . You can also contact our support team via email at support@hootsuite.com for assistance with your queries.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
Josh W.
Convenient Social Scheduling and Multi-Account Posting Made Easy
Reviewed on Aug 04, 2026
Review provided by G2
What do you like best about the product?
Scheduling social media content is very convenient, as is being able to post that content to multiple accounts simultaneously but also be able to customise
What do you dislike about the product?
One of the least helpful/frustrating things about Hootsuite is the calendar which is not particularly user-friendly. It can be hard to see, at a glance, all of your scheduled content across multiple accounts
What problems is the product solving and how is that benefiting you?
Hootsuite allows us to manage multiple social media accounts and plan our content across social media feeds, targeting certain audiences and times of the day
Tia A.
Great AI Integration That’s a Pleasure to Work With
Reviewed on Aug 04, 2026
Review provided by G2
What do you like best about the product?
I like the AI integration; it's been great to work with. I like that it connects to multiple social media accounts and you can post all from one place.
What do you dislike about the product?
I feel like the user design and interface could use some work to make it more user-friendly. The inbox seems to get cluttered; maybe cleaning it up a bit would help.
What problems is the product solving and how is that benefiting you?
It is solving the posting on social media all from one place. It's really nice to have the AI help with it as well. It's been really great to know how easy it is to use AI.
Charlotte M.
Fantastic multi channel post scheduling and team collaboration
Reviewed on Aug 04, 2026
Review provided by G2
What do you like best about the product?
Bulk scheduling tools can bulk upload hundreds of posts to multiple channels at a single time using easy CSV imports. All comments, mentions and private messages are collected in one neat inbox. Approval workflows are customizable, ensuring that marketing teams of any scale don't publish without authorization. Incoming questions from the audience are automatically sorted into the different product categories and the sentiment.
What do you dislike about the product?
Basic custom reporting metrics need expensive tier upgrades to be exported in Analytics dashboards. The image tag metadata is not always published with warnings on Instagram direct publishing.
What problems is the product solving and how is that benefiting you?
We centrally managed 20 client’s social content. Teams create, review and approve planned campaign assets (without logging on to individual platform). Responses to messages took a long time as there was only one queue in which staff managed all messages.
Information Technology and Services
Multi-Channel Scheduling for Marketing Teams
Reviewed on Aug 03, 2026
Review provided by G2
What do you like best about the product?
Easy to schedule a post. It takes just a few seconds to upload content and post on multiple channels. It's easy to use in a bigger marketing team, where multiple people can work in one platform.
What do you dislike about the product?
The user interface isn’t great when it comes to metrics. It feels clunky and outdated. I wish it were easier to pull monthly reports and quickly see, on a one-page summary, what went well, what didn’t go well, and what I could do to perform better in the following month or week.
What problems is the product solving and how is that benefiting you?
It helps me schedule posts, create posts and then track how that post is doing. The calendar feature is also great to see when a post went out earlier in the week.
Melissa B.
Great Scheduling Tools, but Billing and Feed Reconnect Issues
Reviewed on Aug 03, 2026
Review provided by G2
What do you like best about the product?
I like being able to make Future postings. I like being able to drop and drag posts for changing days. And I also like popular timeframes and days to post.
What do you dislike about the product?
Billing changes occur without being contacted or notified. Currently struggling to reconnect feeds for some reason. And when i try to research prices it automatically hides regular pricing because I'm already a customer and only shows me upgraded programs.
What problems is the product solving and how is that benefiting you?
The time it would take me to post on one platform, and then duplicate the same post to another platform would be multipled. I can double my work and postings this way making it useful.